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This is an exclusive interview conducted by Backup Review (here on referred as â€œBRâ€) with Sam Gutmann (here on referred as â€œSGâ€), President and CEO of Intronis.
BR: Please give us some background information about your company, such as how it was founded, by who, how long you have been around, where your headquarters are, how many branch offices you have etc.
SG: I founded Intronis Technologies in 2000, with my two partners, Steve Frank, vice president of software engineering; and Neal Bradbury, vice president of systems engineering. We all had prior experience in IT consulting, computer system and software design and network installation for small- and medium-sized businesses. From our experience consulting, we realized that our clients did not have an easy and reliable way to back up their data â€“ which is the backbone of any SMB operation. After three years of research and development, software design and testing, we were able to launch the eSureIT online backup service in 2003. Weâ€™re currently based in Englewood Cliffs, New Jersey with twenty-five employees and are growing steadily.
BR: Is your customer base mainly in US or do you have substantial international presence as well?
BR: How many employees do you have and how big is your R&D department?
BR: What are your best selling products and services and why are they selling so well?
BR: What makes your company and its services different from others?
BR: One of the biggest concerns of online backup users is data security and privacy. How have you addressed these issues?
We also practice what we preachâ€”all the data we are backing up is not only housed in our primary facility in Parsippany, NJ, but it is mirrored to our second facility in Toronto, Ontario, Canada. This gives us added protection in the event of a fire or natural disaster affecting one of our facilities.
BR: What kind of growth rate have you been experiencing? And what is your expected growth rate for the next few years?
BR: How has the online backup business evolved in the last few years, and how do you see it further evolving?
BR: Whom do you consider your main competitors?
BR: Large companies such as Microsoft and major telco’s have started offering online backup business. Do you fear them? How do you plan to compete against such formidable adversaries?
BR: There has been quite a bit of M&A activity in the industry lately (such as XDrive being acquired by AOL, Microsoft acquiring Foldershare and LiveVault by
BR: Are there any new products/services you are developing that will soon be available?
BR: What is your opinion about Google entering the online backup business? Do you feel that Google will dominate the market?
BR: What is your annual revenue?
BR: How does your proprietary technology compare to the proprietary technology of main competitors?
BR: What is the most regrettable mistake that you or your company made in the past? How would you handle that mistake if you got a second chance?
BR: In the future, say five years from now, do you think the cost of online backup will remain as today or will it go significantly cheaper (For example to backup a 1 GB file)?
BR: How many subscribers do you have? What is the amount of file you backed up in your servers?
BR: What do you see as the greatest challenges facing your company today? And what are your biggest accomplishments so far?
BR: What are the key competing technologies and what are some of the advantages you offer over the competition?
BR: Can you tell us about your servers? Where they are located, how many backups you perform, if server room is controlled for humidity, temperature and what kind of backup generation system you use?
BR: Any other news about your company you care to share?
BR: Now we know about you, we want to ask you about us. As you know, BackupReview is the ONLY website providing information about online backup and storage, and that ranks the top 25 online backup companies on a monthly basis. We have close to 400 online backup companies listed in our directory. How can we improve BackupReviewâ€™s website?
Sam Gutmann is President and CEO of Intronis.
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