http://www.backupreview.info/2008/06/24/review-sugarsync-online-backup-and-storage/ Uptodate Online Backup Reviews, CEO Interviews, News, Articles, and Top 25 Online Backup Companies Wed, 19 Nov 2008 23:26:07 +0000 http://wordpress.org/?v=2.5 http://www.backupreview.info/2008/06/24/review-sugarsync-online-backup-and-storage/#comment-14608 Gene Sun, 06 Jul 2008 16:09:57 +0000 http://www.backupreview.info/?p=3025#comment-14608 I've been using sugarsync since March 2008. At first I loved it, but then I started to notice that a few files had never uploaded and synced. After painstakingly comparing thousands of files using third party comparison software, I discovered that sugarsync wasn't working consistently. I tried to get help from the help support, but they have been terrible. They asked for the details, then a week later asked for more details, then three weeks later the tech said that he had been on vacation and asked me what the problem was again. They have no support phone number, and I never got an answer on the software's failure. I’ve been using sugarsync since March 2008. At first I loved it, but then I started to notice that a few files had never uploaded and synced. After painstakingly comparing thousands of files using third party comparison software, I discovered that sugarsync wasn’t working consistently. I tried to get help from the help support, but they have been terrible. They asked for the details, then a week later asked for more details, then three weeks later the tech said that he had been on vacation and asked me what the problem was again. They have no support phone number, and I never got an answer on the software’s failure.

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