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Tools and GraphsReview: MemoPal Online Backup
01 Aug 2008
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Backup Review Rating:
(4 stars out of possible 5)
Summary MemoPal is positioned as a windows (Mac was released in June 2008; Linux and IPhone versions are on the drawing board) client backup and cloud storage application, launched by an Italian group of software engineers. MemoPal started developing its applications in December 2007 and in short period of time, in April 2008, it officially launched. Considering the age of the company, we are very impressed with its growth and its track record so far. As some online backup providers, like MediaMax (formerly known as Streamload; and recently known as TheLinkUp), OmniDrive and Xdrive slowly joining the dead pool, MemoPal is growing and excels not only in English, but also in many other languages. MemoPal is currently available in Chinese, French, Finnish, German, Hebrew, Italian, Japanese, Portuguese, Spanish and English. MemoPal is planning to add 24 additional languages in the future to eventually provide online backup solutions in 35 languages, making it the leading site in multi-language services in the online backup industry.
Once downloaded, installed and configured on a system, MemoPal automatically and continuously backs up the files on the system to a remote server through a secure Internet connection, with 128 bit encryption, while transferring data and with 448 blow-fish encryption during storage. The backup is protected against malfunction, theft and human error. Recent press releases indicate that the number of users subscribing to its services is as high as 1,000 users per day. MemoPal offers its subscribers a 150 GB of scalable space for $49 per year, where as Carbonite and Mozy charge $50 and $55 per year, respectively for unlimited space; and Idrive charges $50 for 150 GB. MemoPal also offers $99 per year for 250 GB of space. MemoPal doesn’t offer unlimited online backup services, however, a typical online backup user utilizes only 20 GB of space. Therefore, limiting space might not affect most users. You can download and use a fully functional trial version (7 day trial) of the software with 1 GB of backup space. The trial account allows you to upload data for seven days, and you only have 90 days to recover your data. The trial version automatically ignores large files even if they are selected for backup. The RAID 5 technology that has been pressed into service to create this software ensures that triple copies of the user’s data content are maintained across servers located in three different continents so that data is not lost in the event of disaster and natural calamities. The MemoPal Global File System (MGFS) is a checksum-base cross-file compression algorithm that is offered at a very nominal rate of $0.40 per year per GB and is intended to transfer files quickly and safely. The backup compression technology creates a back up of the identical parts of files and links them to different files that use that part several times as per demand using server side user data similarities management. This ensures efficient use of resources and security for the files and folders. Files are uploaded to MemoPal very quickly using the client side de-duplication functionality, which is faster than block-level incremental backup. File versioning and multi-user collaboration features make it possible to store and share different versions of a file in the remote server for access, collaboration or restoration. Damaged files can be restored into the system from the backup at the remote MemoPal server with ease. The One Click sharing feature allows multiple users to share large files with co-workers, friends and/or relatives, by using a single right click and emailing invitations. The backup system works in real time. All files saved on the system are automatically backed up into the remote server. The scalable, on demand system is designed to allow users to increase space at any time. The software monitors system usage parameters and adjusts to the user needs while the process of backup happens discretely and effectively in the background. The advanced search engine that helps locate files on the remote server is easy to use. If you accidentally delete your files, MemoPal doesn’t delete your files as other competitors do. This is excellent service as human error makes up a significant proportion of data loss and deletion. MemoPal gives priorities to open files while it syncs and backs up, resulting in real time solution. To summarize the main features of MemoPal
Company Information:
Getting started with MemoPal MemoPal offers a low cost online cloud storage facility with 150 GB of server storage space at a cost of $49 per annum and additional storage facilities on request. The company has positioned itself in the European market and is competing against Diino, Carbonite, Mozy, Idrive, NovaStor, Steek, KeepIt, DataDepositBox, Intronis and others. A fully functional trial version with 1 GB storage facility and limited file size upload and download is offered to clients for the purpose of giving them a feel of the software. Like most cloud storage software in the market niche, it offers a scalable and flexible storage facility and client side control panels for ease of access. MemoPal’s unique MemoPal Global File System (MGFS) and its security algorithms make it wholly attractive to those who obsess on data security, redundancy and disaster recovery. Please click here to continue reading this 11 page review General Tags: online backup companies, top rated online backups, online backup news, online file backup, data storage, online backup providers directory, data security, online file storage, online backup, backing up online, compare online backups, online data backup, online backup services, online backup reviews, software as a service, cloud computing, SaaS, CEO interviews |
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11 Responses
John R.
August 10th, 2008 at 4:03 pm
1You mention “The RAID 5 technology that has been pressed into service to create this software…”, but do you even know what RAID 5 is?
It’s basically the WORST RAID level you can choose for performance and data protection (short of RAID0 which really isn’t RAID at all). Unless you’re doing 100% reads from disk, and no writing, using RAID5 is a killer for performance. Additionally, RAID5 doesn’t provide a decent level of protection against disk failure like RAID0+1 does.
MemoPal is nice, but if they’re using RAID5, I’m not storing any of my files with them (except the files I don’t care about, they can store those).
John R.
Sue
August 12th, 2008 at 9:09 am
2I tried a few others and Memopal backed up my files the quickest so far and nothing seems to be missing. With the others, files were just missing for no reason (not big files or strange file types either!)
So far it has worked quietly in the background and I barely have any room left on my computer and it did not slow me down.
It’s been a week so we’ll see how it goes, but so far it’s the only one I have tried that actually worked like they said it would. and it’s still cheaper than buying an external drive and safer!
LG ALtman
August 16th, 2008 at 11:46 pm
3I tried the On the Mac service …
Uploading what was initially listed as 60,000 files (about 59GB).
All of a sudden, the progress monitors states that I have 120,000 files to backup.
any idea what is happening. Unfortunately, it is not possible to delete files from the server…..
Thanks
Sunny
October 2nd, 2008 at 4:52 am
4Since I tried Memopal I use it and love it. I’m a designer, I use Mac and Windows both and I have no problems to delete files. Memopal it’s fantastic because it protect all my files (photos, videos, emails) and I have had no problems ah all!
sam
October 9th, 2008 at 5:05 am
5I use memopal from January 2008 and I have not lost any files. I find it good with Memopal.
Rene
December 21st, 2008 at 1:07 pm
6I have serious problems uploading large (> 4GB) towards Memopal; It simply does not seem possible. The backup has never been completed because of this problem…
Customer support is not much of a help; They ignore the problem. Doubfull this is to be used for professional purposes.
Real DAV is not present; only read only access. This means there is no other way to add files but their program (and that fails)…
Would not recommend this service to other users.
Isaac
February 6th, 2009 at 6:23 pm
7@John R.
They say RAID 5 like geographical redundancy. That means the data is spread across multiple geographic sites – similar to data being spread across multiple disks in a RAID 5 array. They don’t actually say they are using RAID 5…
Brent
July 8th, 2009 at 11:48 am
8The only problem I have with Memopal is that they have been spamming blogs and such with ads for their service, intentionally crafted to appear as a comment from a non-employee (michelle79). I have no problem with employees and owners of competitors contributing as long as they say who they are and who they work for. However, Memopal’s PR scheme is dispicable and deceitful. Here is the proof: http://blog.cluepusher.dk/2008/06/25/memopal-avoid/
http://www.naffziger.net/blog/2008/06/13/mozy-restore-sucks/
http://lee.org/blog/2008/06/09/mozy-june-2008-discount
Andreas
August 5th, 2009 at 12:01 pm
9It supports Windows server, but the problem is you have to be logged otherwise it doesn’t work. Who want to be logged in on a server the whole time?
Paul Magowan
January 4th, 2010 at 7:54 pm
10I have just spent the last two months trying the backup my files and the process is so slow that I am only half done. This is partly due to the slow uploads and partly due to the fact that it doesn’t upload much of the time. I tried to cancel my account and get my money back but the company will not give me a refund. I recommend that you try a competitor.
Mark Terrell
February 3rd, 2012 at 12:47 pm
11Why you should never use Memopal:
Memopal tells you are over your limit when you have only used a fraction of the limit. Memopal tells you it has backup files when it hasn’t. Memopal cannot download files it has stored – ie: you have lost your back up.
And worst of all…Memopal don’t care.
It has within it bugs that will ensure Memopal tells you are over your limit when you have only used a fraction of the limit.
Memopal are cheating you out of money. When you reach your storage limit, they offer you more storage – at a price. But here’s the catch, you haven’t really reached the limit, they have miscalculated your storage. When I had 30Gb stored, they said I had 205Gb stored.
Memopal have admitted this error – but have done nothing to fix it.
Memopal tells you it has backup files when it hasn’t
Add a file and Memopal says the “turboupload” is complete – but look in the logs and you will see it has failed. Search for your file in the backup and it will appear to be there, but try to access it – and it is not there.
Memopal cannot download files it has stored – ie: you have lost your back up.
I have proven these problems to Memopal. They didn’t believe me at first but with the help of screen shots and videos of my actions, they had to believe me. To quote them:
“Hi Mark,
you were absolutely right. We found the bug in Memopal when counting space. It still count filesize of deleted files.”
They promised to fix the problem, but did nothing*. I emailed and they said it would be fixed in 10 days, I gave them 15 days and emailed again. Since then, nothing.
*Actually, they gave me another 150 Gb of free space, but as I can’t upload anything, this is pointless.
But there’s more:
Memopal are cheating you out of money. When you reach your storage limit, they offer you more storage – at a price. But here’s the catch, you haven’t really reached the limit, they have miss calculated your storage. Here’s how you can find out: download all you data and count how much you had stored. In my case, when I was really at 14% of my limit, Memopal said I was over my limit.
Here’s where their bug is – but try telling them that!
You delete files in your back up and Memopal will delete the file, but keeps the file information in their index.
You try to upload the file again but the index thinks it already exists, which results in a turboupload ie: uploads only the changed part of the file. But because the file doesn’t exist, uploaded changes will not work.
You cannot access the file because it is deleted and the turboupload only has the changes.
Meanwhile the usage (Gb) count stays high.
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