Review: Backblaze Online Backup System

2 Responses

1. Tim Stringer

   May 5th, 2009 at 2:57 pm

   1

   I put the Mac version of Mozy through its paces a few weeks ago. Given the reviews I’ve read, it seems to be a technically competent solution…but in the end I chose to look elsewhere. I found the Mac software to be buggy - most notably it would sometimes back up files that I hadn’t specified to be backed up and the restore files feature would crash about half the time. My experience with their technical support department also didn’t inspire confidence. After two weeks and numerous e-mails I was no closer to a solution than when I first contacted them.

   I have since discovered Backblaze and, after two weeks, am impressed with this solution. The Mac software is clean and well thought-out and it appears to be a very solid solution. I’m planning to sign on as a subscriber later today as my 15-day trial is reaching an end.

2. Chris Wagner

   November 8th, 2009 at 8:32 am

   2

   I was a Mozy subscriber on the Mac for two years. Something went terribly wrong in August and the service became buggy. The amount they said I had backed up varied from 4GB to 400GB, backups would hang and not progress. I worked for two months with their very polite tech support folks, but they can’t figure out what’s going on. I see others on the Mac are also having trouble with Mozy these days. I did try the PC version side by side with the Mac version. It actually works well on the PC side and worth trying there.