New ServerAliveâ„¢ Feature Set Provides Server Failover and Bare-Metal Restore

MOUNTAIN VIEW, Calif. – March 2, 2010 – Axcient Inc., the provider of the Axcient complete data protection and business continuity platform, purpose-built for managed service providers (MSPs) and IT administrators to serve their small and medium-sized business (SMB) customers, today announced the release of ServerAlive™.  With ServerAlive, Axcient is the first company to unify backup, business continuity and disaster recovery on a single platform built by the same team.

ServerAlive enables MSPs and IT administrators to launch a virtual instance of a customer’s failed server on the Axcient local appliance in a matter of minutes, drastically reducing the downtime associated with a physical or virtual server failure. ServerAlive can be activated remotely with a single click through a web browser, so MSPs and IT administrators can ensure their customers’ servers and applications continue running even when they’re not onsite. Then, when new hardware arrives, the ServerAlive instance can be migrated back to the new server with minimal effort.

“Backup, business continuity and disaster recovery have traditionally been treated as separate technologies within the data protection industry. As a result, building a comprehensive data protection solution has historically required working with three or more vendors. When you think about the complexity and expense associated with this, it is no wonder that so many businesses don’t even backup their data and that employees of SMB companies experience so much downtime in an average year,” said Justin Moore, founder and CEO of Axcient.  “With the release of ServerAlive, Axcient is the first company to unify all three components of data protection.  Now, small and mid-sized businesses can experience enterprise-like uptime from one vendor, with one solution, all delivered as a service.”

With ServerAlive, customers can:

  • Take complete disk images of Windows 2003 and 2008 servers
  • Launch a virtualized instance of a server on the Axcient appliance if the original protected server goes down
  • Bare-metal restore (BMR) to new hardware
  • Provide Microsoft Exchange brick-level restore down to a mailbox, single email, calendar or contact

“Axcient has leveraged practical cloud computing and virtualization to offer a truly integrated solution for total data protection for small and medium businesses,” said Lauren Whitehouse, senior analyst at Enterprise Strategy Group.  “For a young company to offer this level of integration and sophistication is extremely impressive.”

“In my 30 plus years in IT this is the cleanest rollout by a vendor I have ever seen and it went exactly as promised.  In my opinion, I think ServerAlive is a total game changer,” said Ken Segal, President, 24/7 Network Solutions, Inc.  “We’re covered from laptops to servers to bare-metal restore.  I know my SMB customers will love this solution.”

ServerAlive Pricing and Availability
The ServerAlive option on the Axcient appliance is now available in North America.  Axcient provides three simple, bundled service plans across five different sized appliances to its managed service provider partners depending on the customer’s needs.  Axcient partner plans start as low as $119 per month.  End-users are welcome to contact Axcient on 1-800-715-2339 for a partner referral.

About Axcient
Axcient provides a complete data protection and business continuity solution, purpose-built as a platform for managed service providers (MSPs) to serve their small and medium-sized business (SMB) customers. The company delivers a hybrid on-premise appliance with backup and business continuity capabilities combined with its cloud-based disaster recovery service, all managed through the web.  The pay-as-you-grow service features zero infrastructure, license, or software costs, thereby eliminating capital expenditures and minimizing operating expenses for the MSP and their customers alike. Axcient protects organizations in a wide range of industries, including legal, financial services, healthcare, design and creative industries, retail, credit card services, Web-based companies, and education. The Axcient service is available exclusively through a nationwide network of IT solution providers.  For more information, visit

PR Agent Contact:
Angela Griffo
Trainer Communications
Tel. 949-842-7695

Contact Information
Axcient, Inc.
2761 Marine Way
Mountain View, CA 94043
Phone: 800-715-2339
Fax: 650-897-9877


Related News:

Axcient releases unified backup, disaster recovery service

Axcient Adds Business Continuity to Data Protection Service

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