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August 30, 2010
Intronis Online Data Backup Expert Tips: IT Reseller Success Story – Utilizing Online Backup With a Hosted System
Reseller: InfoBit Systems
Andrew Bichler was an IT consultant for many years before founding InfoBit Systems in 2005. His company provides his SMB clients with Fortune 500-level IT service, including disaster recovery and backupâ€”all with a high level of availability.
As part of their portfolio, InfoBit Systems provides a server or a hosted system for their clients. However, Bichler uncovered a need for a hybrid solution that pairs with online backup.
â€œSome of our clients didnâ€™t want the cost incurred by a server,â€ Bichler explained. â€œFor some of our other clients that were on our hosted system, we still wanted to provide a good method of getting their data offsiteâ€”either from their location or from our data center.â€
â€œClearly there is less expenditure involved with an online solution, and online backup just seemed to be the perfect complement to that appliance,â€ Bichler said. â€œThere are other online backup solutions that are more for small or home offices. Thatâ€™s great for them, but thatâ€™s not a solution that I can resell with any confidence.â€
Bichler, who has an engineering background, trialed Intronisâ€™ software and was impressed with its performance.
â€œI saw how it operated and how it backed up with VSS writers, and it was a no-brainer,â€ Bichler said. â€œI thought, â€˜this is a slick application; this is just as good as a Symantec.â€™ Intronisâ€™ software does everything that you look for in a product, and itâ€™s SaaS.â€
â€œIntronis provides the complete packageâ€”SQL, Exchange, and integrations into Office at the desktop level. Plus the encryption key, the plugins, and the branding were key factors for us. And at the same time, the price point makes it attractive to me and to my clients.â€
Bichler found that by adding Intronis to their lineup, InfoBit Systems was able to offer their clients a greater array of options.
â€œI have an apparel manufacturer that has a SQL server that links their images to a separate Windows XP machine. So, I was able to offer them the perfect solution that would get all of their data offsite. Had I not partnered with Intronis, I wouldnâ€™t have had that to offer them and probably wouldnâ€™t have gotten the deal. It would have been nothing.â€
â€œIt really was a home run for everyone,â€ Bichler said.
Company: Info Bit Systems
InfoBit Systems provides a suite of IaaS (Infrastructure-as-a-Service) offerings and IT management and monitoring services for their SMB clients.
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