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November 18, 2010
This is an exclusive interview by BackupReview.info (BR)
with Mr. Jim Rutherford, President of CoreVault Online Backup
Company History and Operation
1/BR: Please give us some background information about your company – when and how it was founded, location, etc.
2/BR: Please tell us about your day to day job, its challenges and successes.
3/BR: Is your customer base primarily in the U.S. and/or Canada? Do you have an international presence?
4/BR: Other news about your company you’d like to share?
5/BR: How many subscribers do you have?
6/BR: Can you tell us about your servers, please? Where they are located, if server room is controlled for humidity, temperature, and whether there is backup power?
7/BR: What makes your company and its services different from others?
8/BR: What growth rate have you experienced? And what is your expected growth rate for the next few years?
9/BR: What are your greatest challenges so far; and do you anticipate these challenges to continue? How do you plan to overcome these challenges?
10/BR: What are some of your biggest accomplishments so far?
11/BR: What are your top selling account packages, and why are they enjoying so much success?
12/BR: Are there any new products/services you are developing that will soon be available?
13/BR: Do you charge by account or by PC? Do you offer unlimited backup and restore?
15/BR: How does your technology compare to the technology of your main competitors?
16/BR: Does your solution take into consideration compatibility across the major platforms, mobility, flexibility and constant access to data?
17/BR: How has the online backup business evolved in the past few years, and how do you see it further evolving?
18/BR: Whom do you consider your main competitors? And Why?
19/BR: Large companies like Microsoft and Google have started to offer online storage solutions. Do you fear them? How can you compete with such formidable adversaries?
20/BR: There has been a great deal of M&A activity in the industry during the last few years, such as Iron Mountain acquiring LiveVault, and Seagate acquiring eVault, EMC acquiring Mozy, and Symantec acquiring SwapDrive, VaultLogix acquiring US Data Trust], and most recently DSCopr.net acquiring SafeData.net. What is your strategy on M&A?
21/BR: In the next two years or so, what new developments do you expect to see in the online backup and data storage industry?
22/BR: Do you feel that Google (Google Docs and the pending GDrive) will dominate the online storage market?
23/BR: In the future, say five years from now, do you think the cost of online storage will remain as it is today, or will it go significantly cheaper? For example, to back up a 1 GB file?
24/BR: Many have exited the online backup and storage business, including, Xdrive, Yahoo! Briefcase, MediaMax (Streamload), OmniDrive, Zoogmo, and many others. Do you have any comment on that?
25/BR: In the past few years, many small companies and even some banks, such as Wells Fargo, have started offering online backup solutions? Do you think that the online backup market is getting crowded? What do you have to do to stand out of the crowd?
26/BR: Any advice for IT companies planning to launch an online data backup and storage business?
27/BR: Cloud computing (or SaaS) isnâ€™t yet a mainstream technology. How are you educating potential customers of its benefits?
28/BR: On a personal note, tell us about yourself, spouse, children, your hobbies, where you were born and grew up, education, where you get your inspiration, and whether you will be around in this business, say 5 years from now?
We sincerely thank Jim Rutherford for the interview opportunity.
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