Service Provides Businesses with Reliable, Secure Protection Against Loss of Computer Data

HERNDON, VA, April 11, 2011 –(BUSINESS WIRE)– Time Warner Cable Business Class (TWCBC), the B2B arm of Time Warner Cable (NYSE: TWC), today announced the launch of Business Class Online Backup, a service that allows businesses to automatically back up computer and server files to a secure and remote data center as a protection against data loss. Business Class Online Backup will be available to all TWCBC commercial customers on April 11.

A secure and reliable service that complements TWCBC’s Internet solutions, Business Class Online Backup protects data files with such robust capabilities as:

  • Military-grade data encryption
  • Automatic, continuous backup
  • Centralized management and configuration, with web-based administrative console
  • Storage in world-class data centers that are SAS70 and ISO27001 certified

Importantly it does not require investment in additional software, hardware or other information technology (IT) resources.

Protection against data loss – the unforeseen inability to access or retrieve data due to hardware/software failure, accidents, natural disasters or crimes – should be a critical component of IT management for businesses of all sizes. A 2010 study by Intel and the Ponemon Institute found that the economic impact to a business of one lost laptop is nearly $50,000. According to a Forrester Research survey, 66 percent of small businesses do not have a business continuity plan if their systems fail and data is lost or inaccessible.

“Businesses are increasingly reliant on vital computer data, and their need to protect and maintain this critical information also continues to grow,” said Craig Collins, Senior Vice President, Business Services Sales & Marketing, Time Warner Cable Business Class. “Our new Business Class Online Backup provides our customers with a reliable and secure data storage service that will enable their business operations to proceed unimpeded should data loss occur.”

The launch of Business Class Online Backup furthers the company’s “You First. The Technology Follows” strategy, which is a customer-centric approach to providing tailored and reliable communications tools that are vital to the successful operation of any business.

For more information about Business Class Online Backup or any other TWCBC services, visit

About Time Warner Cable Business Class
Time Warner Cable Business Class, a division of Time Warner Cable (NYSE: TWC), offers a full complement of business communications tools to small- and medium-sized businesses and enterprise-sized companies. Its phone, Internet, Ethernet, cable and security solutions are enhanced by award-winning customer service and local support teams. Time Warner Cable Business Class was founded in 1998, offering high-speed Internet to small businesses. Today, it serves more than 320,000 business customers throughout Time Warner Cable’s markets.

Time Warner Cable
Justin Venech, 212-364-8242

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