Network Recovery in Cloud services agreement with Digicel Jamaica

Dublin, Ireland, June 22nd, 2011 –/– Network Recovery, Ireland’s leading disaster recovery (DR) and business continuity (BC) service provider, has secured an outsourcing deal with Digicel Jamaica to manage its Cloud Backup service.

Launched in May as Digicel Cloud Backup, the service is based on the award-winning enterprise cloud backup solution from Asigra. The agreement sees Network Recovery providing monitoring of the Digicel system and critical level technical support on a 24/7 basis.

David Bates, Head of ICT Sales at Digicel Jamaica comments; “Our priority is to ensure that our corporate customers have in place the best team delivering the best solution. The team at Network Recovery has solid experience with the Asigra technology we have opted to deploy and has been involved in the system build and the establishment of our policies and procedures for managing customers on our network. As such, Network Recovery is well placed to partner with us to ensure that the service we provide to our valued customers is first class in terms of security, delivery and reliability.”

Under the terms of the agreement, Network Recovery will remotely manage the Asigra vaults at the St. Catherine data centre in Kingston from its base in Ireland. In addition, staff at Network Recovery will also provide sales and technical support to Digicel staff on the ground in the Caribbean.

Paul Lynch (MD) of Network Recovery said the deal was a vote of confidence in the technical ability of the staff in Ireland, some of whom were involved in the initial setup in Jamaica.

The company recently invested over €300k in its own Asigra Cloud Backup service which resulted in the creation of five new roles. Network Recovery supports clients in Ireland, the UK, Europe, Australia, Canada, USA, the Caribbean, Africa and Asia.

About Network Recovery
Formed in 2000 and with a staff of 22, the company specialises in professional disaster recovery (DR) and business continuity (BC) services. Our Business Recovery Operations Centre located in Dublin is a company-owned site and represents a significant investment (€5M+) in the Business Continuity and IT Support Industry in Ireland.

Network Recovery’s technical personnel have vast years of experience in Hosting & Co-Location, Virtualisation services, Work Space Replacement, Replication services, Cloud services, Managed DR and Consultancy. The strength and experience of such personnel is illustrated in support of clients both directly and on behalf of a core number of channel partners.

After ten years of operation, Digicel Group Limited has 11.5 million customers across its 32 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes.

In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.

Visit for more information.

Press Contact
Peter Fogarty
Phone – +353 1 469 3800
Email – pfogarty[@]

Corporate Headquarters
Network Recovery
Unit G, Baldonnell Business Park
Naas Road, Dublin 22, Ireland

SOURCE: Network Recovery

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