Secure online backup offers compliance peace of mind

Johannesburg, South Africa, Aug. 16, 2011 –/– Corporate voice and data service supplier Vox Orion says South Africa’s corporates are increasingly turning to hosted online backup services to store and protect sensitive information.

“Companies are being squeezed from two sides,” says Vox Orion MD Jacques du Toit. “On the one hand, they have to maintain accurate records of just about every customer interaction, including recordings of telephone calls, for up to five years. On the other hand, they have to ensure that customers’ personal information is not stored longer than absolutely necessary, and that it is kept safe.”

Securing customer data will only become more important, says du Toit. “There’s a new report of customer data being stolen every other week,” he says. “Sony and Nintendo have been the biggest news this year, but there may be hundreds of other less-reported cases. More and more, regulators are going to come down hard on companies that don’t take the right steps to protect their customer information.”

Du Toit says Vox Orion’s secure online backup service is built for compliance – as well as for cost-effectiveness. “Your information is almost certainly safer in an off-site data centre than in your own basement,” he says, “especially if you have been storing taped backups of call records. That’s no longer good enough.

“We designed our online backup to use bandwidth capacity that’s otherwise idle at night,” he says. “Our customers are already paying for the pipe to their offices – this is making sure that capacity is put to productive use around the clock.”

Offsite archives are securely encrypted, and a full audit trail is maintained of every time the archive is accessed or changed.

Vox Orion’s solution is also designed to optimise storage space, says Du Toit. “When you’re backing up e-mail, you don’t want to save 100 copies of the same presentation that’s been e-mailed around the company,” he says. “We have a de-duplication facility that will ensure only one copy is stored, and linked to each mail message it was attached to.”

About Vox Orion
Vox Orion is focused on delivering complete managed voice solutions to the top-end corporate market. Considered a pioneer in what was known as the least cost routing (LCR) market, Vox Orion has since extended its solution offering and now prides itself on its technical expertise and innovation and is widely regarded as a leading innovator in the telco industry. Vox Orion serves 60% of the top 200 listed companies on the JSE and has significant government contracts, including four provincial governments, SANDF, SAPS and 56 local town councils. Vox Orion has offices in all the major South African cities as well as nine smaller towns and offers a range of guaranteed savings models within its managed voice solutions offering, as well as messaging, telephone management and PABX solutions.

Visit for more information.

Vox Orion
Jacques du Toit
Managing director
(+27) 011 808 1041

DUO Marketing + Communications
Mandy Graham
(021) 683 8223

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