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September 12, 2011
This is an exclusive interview by BackupReview.info (BR)
Phone, US: 1-888-738-8011
with Mr. Saaher Muzafer, Chief Sales Officer at SecurStore Online Backup
Company History and Operation
1/BR: Please give us some background information about your company, such as how it was founded, by whom, how long have you been around, where your headquarters are, how many branch offices you have or you will have, etc.
2/BR: Tell us about your day to day job, and its challenges and successes
3/BR: Is your customer base primarily in Canada or the US, or is there a significant international presence as well?
4/BR: Can you tell us about your servers, please? Where they are located, how many backups you perform, if server room is controlled for humidity, temperature, and whether there is backup power?
5/BR: What makes your company and its service different from others?
6/BR: What have been your greatest challenges so far and what do you see these challenges are / will be at the present time / in the coming years? How do you plan to overcome those challenges?
7/BR: And what are your biggest accomplishments so far?
8/BR: What are your top selling account packages, and why are they enjoying so much success?
9/BR: Do you charge by account or by PC? Do you offer unlimited backup and restore?
10/BR: One of the biggest concerns of online backup users is data security and privacy. How have you addressed those issues?
11/BR: How does your proprietary technology compare to the proprietary technology of your main competitors?
12/BR: What are the key competing technologies in the online backup industry and what are some of the advantages you offer over the competition?
13/BR: Does your solution take into consideration compatibility across the major platforms, mobility, flexibility and constant access to data?
14/BR: How has the online backup business evolved in the past few years, and how do you see it further evolving?
15/BR: Whom do you consider your main competitors? And Why?
16/BR: Large companies like Microsoft and Google have started to offer online storage solutions. Do you fear them? How can you compete with such formidable adversaries?
17/BR: There has been a great deal of M&A activity in the industry during the last few years. What is your strategy?
18/BR: In the future, say five years from now, do you think the cost of online storage will remain as it is today, or will it go significantly cheaper? For example, to back up a 1 GB file?
19/BR: Many have exited the online backup and storage business, including, Xdrive, Yahoo! Briefcase, MediaMax (Streamload), OmniDrive, Zoogmo, and many others. Do you have any comment on that?
20/BR: Any advice for IT companies planning to launch an online data backup and storage business?
21/BR: Cloud computing (or SaaS) isn’t yet a mainstream technology. How are you educating potential customers of its benefits?
22/BR: How can a file sharing and document collaboration solutions like your product help increase the productivity of a mobile workforce?
23/BR: Your solution is built specifically for small businesses, for mobile professionals and virtual teams. What are the main advantages of your service compared to the raft of other document sharing services on the market?
24/BR: Do you have any thing you would like to add?
We sincerely thank Saaher Muzafer for this interview opportunity.
© 2011 – BackupReview.info
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