Bank Dramatically Accelerates DR Operations by Reducing Backup From Overnight to 15 Minutes; Ensures More Reliable Business Continuity

SAN FRANCISCO, CA, Nov 02, 2011 –/– Riverbed Technology (RVBD), the IT performance company, today announced that Minnwest Bank has deployed Riverbed(R) Steelhead(R) appliances at each of its two data centers. With Riverbed wide area network (WAN) optimization, Minnwest Bank has successfully executed a disaster recovery (DR) strategy that protects more than eight terabytes (TB) of company data every day. Minnwest Bank has improved business continuity and now meets a recovery point objective of one hour or less, and in most cases approximately 15 minutes. With accelerated DR processes, Minnwest is able to reduce bandwidth utilization, decrease bandwidth costs and reduce IT management costs. More important, Minnwest is able to process transactions faster, thus ensuring better customer service.

Minnwest Bank, founded in 1987, is a financial institution focused on local retail customers and small businesses, including many families and family-owned businesses such as farms, retailers, residential construction, small manufacturing, distributors and commercial builders. With more than 9,000 Internet banking customers and 300 businesses online, Minnwest Bank has become a trusted partner with 25 locations in 19 communities throughout Minnesota and South Dakota. With more than 15,000 debit and ATM card users and 35,000 telephone banking transactions per month, any unplanned downtime could cause difficulties for its customers and have an adverse effect on its reputation as a trusted partner in the community.

“We realized that our nightly cobbling of tape backup and sending them off-site was a time-intensive process that was not reliable and not viable long-term,” said Jonathan Schiller, chief executive officer, MinnData, the IT operations group within Minnwest Bank. “If we were to have a disaster, then possibly thousands of customer transactions could be lost, with the most recent data available from 4:00 p.m. the previous day. We needed a solution that would simplify the administration, and improve data protection operations and effectiveness.”

As a first step, Minnwest Bank started using Dell EqualLogic for replication of VMware on its HP servers to replace its legacy method of nightly tape-based backups. However, Minnwest needed a process to increase the throughput to accommodate the replication and the 13 gigabytes (GB) of data across the WAN, which on occasion peaked at 200 GB. Additionally, to support future data growth requirements, Schiller wanted the new solution to accommodate 22 GB-per hour sustained load transfers. After carefully examining its options, Minnwest determined that WAN optimization was the best solution for its needs. Minnwest Bank tested and evaluated alternatives, including Cisco Wide Area Application Services (WAAS), but ultimately deployed Riverbed Steelhead appliances to optimize its data backups across the WAN to its data centers.

With the Steelhead appliances, the financial institution was able to increase its replication and backup throughput while decreasing bandwidth utilization. As a result, Minnwest Bank has an enhanced DR strategy, which enables the company to protect more data faster, minimizing the possibility of losing significant amounts of financial data. Now Minnwest Bank is replicating more than eight TB of data in as little as 15 minutes, in place of the labor-intensive tape backup process that was done manually and had to be sent off-site.

The Riverbed WAN optimization solution has also enabled Minnwest Bank to provide its employees LAN (local area network)-like performance for its critical applications, including Fiserv, a set of core financial services applications, and Microsoft Exchange. Overall, the financial institution has decreased bandwidth utilization 55 percent. With the quality of service (QoS) features in Steelhead appliances, Minnwest Bank was able to prioritize between its critical applications and replication traffic to ensure sufficient bandwidth where necessary during peak business hours. Now, the company is able to better service its customers, collaboration is more effective and employees are happier and more productive.

“We cut our hardware costs by virtualizing. We automated our replication across the WAN, and we have more reliable DR operations with Riverbed that enables us to protect more data, more frequently and recover faster,” says Schiller. “On top of it all, Steelhead appliances enable us to accelerate the speed of inter-office data transfers and collaboration. That not only makes our employees happier, as they are able to work faster, but it enables us to provide better customer service, which means customers are spending less time waiting in line, on the phone and banking online.”

Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed’s products and services, statements regarding performance results of Riverbed solutions and customer cost savings resulting from implementation of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed’s ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed’s business are set forth in our Form 10-Q filed with the SEC on October 28, 2011. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed
Riverbed delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization. Additional information about Riverbed (RVBD) is available at .

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

Kristalle Ward
Riverbed Technology

Renee Lyall
Riverbed Technology

SOURCE: Riverbed Technology

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