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IT solutions providers can now take advantage of ConnectWise to automate tracking and reporting of their clients’ online backup sessions and receive a broad range of customizable reports. Pricing starts at $50/TB/month and includes integration with the ConnectWise PSA.
Toronto, Canada, November 22, 2011 –/BackupReview.info/– Storage Guardian, the company that specializes in online and cloud backup solutions for small and medium-sized businesses, has completed integration of its online backup software with the ConnectWise Professional Services Automation (PSA) software. Storage Guardian took full advantage of the ConnectWise PSA APIs and can now offer comprehensive backup session reporting that gives managed service providers (MSPs) in complete control of their clients’ backup activities via a standard ConnectWise PSA service board.
The solution is designed for use by MSPs that remotely manage data backup for numerous clients. It is not uncommon for an individual MSP to handle 250 unique backup sets every day — some manage many more. The new Storage Guardian integration automatically notifies MSPs on their ConnectWise PSA service board if any of their client backups did not execute properly, which is much more efficient than the alternative: manually scanning reporting logs for errors.
“Thousands of IT solutions providers rely on ConnectWise to provide a unified view of their managed services and to boost their business efficiency and profitability,” said Dave Minns, client services manager at Storage Guardian. “Adding Storage Guardian’s data feed to that 360-degree view means MSPs and VARs can now be in complete control of their clients’ cloud backup process and can take a proactive, rather than reactive, role in managing backup procedures for their clients.”
Avi Bitterman, VP of business development at Insite Computer Group, now gets updated reports that report any backup anomalies in their ConnectWise system: “We currently manage online backup for more than 150 customers, each of whom is counting on us to ensure their data on numerous computers and laptops is safely protected. The new Storage Guardian ConnectWise integration with ConnectWise means we can offer our customers enhanced monitoring and reporting, and saves us the time we used to spend checking error logs of hundreds of backup jobs.”
Fully integrated solution streamlines backup monitoring for managed service providers
Storage Guardian can tailor the structure and frequency of ConnectWise reports to meet the varied needs of different solutions providers, and can offer MSPs cloud backup services starting at $50/TB/month, providing an attractive recurring revenue stream for its reseller partners. “We’re getting a very positive response from MSPs that have signed up for the service, and we’re happy to schedule evaluations for ConnectWise customers who want to add cloud backup to their current suite of services,” added Minns.
Storage Guardian offers a complete range of cloud backup solutions for MSPs and VARs priced to grow an MSP’s bottom line, including the Storage Guardian Mobile Client, a comprehensive remote data backup and recovery solution for businesses that need more than typical mass-market backup products can offer. Designed for businesses with several desktop computers, numerous laptops and some network-attached storage units, Storage Guardian Mobile Client provides an all-inclusive backup and recovery service that ensures all crucial data is safely backup-up to a secure, offsite datacenter.
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