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6th annual awards will be presented on February 27 in Las Vegas
New York, NY – January 26, 2012 — /BackupReview.info/ — BUMI (Backup My Info!), the premium provider of managed online backup and recovery solutions for small to mid-sized businesses, was named a finalist today in the Customer Service Department of the Year – Computer Services category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
BUMI differentiates itself as a premium provider not only by delivering best-of-breed technology but, more importantly, by offering category-leading customer service. Unlike providers that offer a “set it and forget it” approach to data backup, BUMI delivers personalized customer service and proactively monitors all backup operations every day, contacting clients if there are any issues.
“If you look at the wall that displays the monthly employee awards in our office, you’ll find plaques that read ‘obsessive customer service,’ one of our core values,” said Jennifer Walzer, CEO of BUMI. “In one sense, we’re a technology provider, a backup and recovery company, but we’re more than that. All the technology in the world is not enough, especially in our industry, if it’s not being implemented, customized and supported correctly. As such, customer service may be the most critical function we carry out, and we take it very seriously. Being named a finalist for the Stevies confirms that.”
BUMI’s submission was one of more than 1,000 entries from organizations of all sizes and in virtually every industry, an increase of almost 30 percent over 2011. Finalists were determined by the average scores of 93 professionals acting as preliminary judges. Entries were considered in 27 categories for customer service professionals; 38 categories for sales professionals; and categories to recognize new products and services and solution providers.
“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer Service, which will be the first program in which we’ll bestow Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition. I know the final judges have a tough task ahead of them to determine the Stevie Award placements.”
The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards. Nicknamed the Stevies for the Greek word “crowned,” the final results will be announced during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
For more information on BUMI, please call (212) 599-7800.
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