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Debuts All-New ConnectWise Integration, iPhone and Android Applications
BOSTON – January 31, 2012 –/BackupReview.info/– Intronis today announced availability of Winter Release ’12, the latest version of its world-class cloud backup and recovery solution for the IT channel. Today’s product release adds key features designed to save Intronis’ partners valuable time in the delivery of file-based cloud backup and recovery. With Winter Release ’12, Intronis debuts its all-new ConnectWise integration as well as mobile application availability for the iPhone and Android-enabled devices.
With Intronis’ debut of mobile applications, partners can check the status of their clients’ backups from any iPhone or Android-enabled device. By extending key features of Intronis’ centralized management portal to mobile applications, Intronis is delivering backup status and user contact information right to our partners’ phones, enabling them to provide proactive support wherever they are.
“Mobile apps make managing backups quick and easy,” said Carol Ferrari, vice president of marketing for Intronis. “Partners can view usage data, backup stats and client contact information even when they’re on the run.”
Intronis’ all-new integration with ConnectWise’s Professional Services Automation software makes managing backups simple and streamlined. Partners have greater flexibility and options in setting up billing for their Intronis backup solution within ConnectWise. Intronis’ notifications also automatically create ConnectWise service tickets complete with all the relevant customer information needed to take action.
Intronis is the first backup vendor to deploy an integration based on ConnectWise’s new Managed Devices API. The Managed Devices API supports a deeper integration with ConnectWise billing and configurations, increasing simplicity and ease of operation for Intronis partners.
“By being among the earliest adopters of the ConnectWise Managed Device API, Intronis demonstrates its commitment to working with third-party solutions in a proactive way that enhances the experience for the IT Nation,” said Jeannine Edwards, director, ConnectWise Community. “Implementation of the Managed Device API and other ConnectWise development tools helps Intronis better support its partners by streamlining the billing and ticketing processes to make delivering managed services easier.”
The Winter Release expands upon Intronis’ commitment to lower your Manhours per Gigabyte™, or the amount of time that’s needed for our partners to deliver cloud backup and recovery services. Deep integrations with leading PSAs and RMMs and mobile app availability will further drop Manhours per Gigabyte. Managed Service Providers can take a quick calculation of their Manhours per Gigabyte at www.manhourspergigabyte.com.
A webinar detailing the features and advantages of the ConnectWise integration is scheduled for Wednesday, February 29, at 2 p.m. Eastern / 11 a.m. Pacific. Register at http://tiny.cc/syztp.
Managed Service Providers and IT professionals may start a free, no obligation trial of Intronis’ cloud backup and recovery solution, and start to experience the innovation that drives down Manhours per Gigabyte. Visit www.intronis.com/freetrial.
Intronis’ mobile applications may be downloaded from iTunes or Android Market.
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