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Johannesburg, SA, Feb. 22, 2012 –/BackupReview.info/– Business Continuity Awareness Week(BCAW) will take place from March 19 – 23rd March 2012 once again facilitated by the Business Continuity Institute (BCI). ContinuitySA, South Africa’s leading Business Continuity Management service provider will provide a record number of speakers.
BCAW is a global educational event designed to help people understand more about business continuity management (BCM), its applications and benefits. This year’s event will provide new opportunities to engage with experts around the world and learn more about BCM.
The BCI and its partners will be publishing new research and papers throughout the week. Through a series of Webinars interested parties can engage with authors on these reports. The webinars can be viewed live and questions could be asked or watched online at one’s leisure.
This year ContinuitySA has been asked to present 6 webinars which demonstrates the quality of South Africa’s BCM skills. They will cover the following topics:
Continuity as a Service (CaaS)
Infrastructure Impact Analysis (IIA)
To participate in this presentation visit http://www.brighttalk.com/webcast/1476/42021
Contact Centre Continuity
When it comes to contact centres, the importance of ensuring business continuity is significantly magnified. Whether agents are fielding incoming sales calls or customer service inquiries, it’s no secret that customers are very unforgiving when the service is unavailable. As for new prospects who can’t reach you; chances are, they will take their business elsewhere. When some contact centres are unavailable, the result is mere inconvenience and annoyance for clients. On the other side of the scale, the effects could mean severe financial impact, tarnish to reputation and even loss of lives (in the case of emergency response centres). Regardless of where your contact centre fit on this scale, it is a strategically important function that connects you to your customers, potential customers and stakeholders. This discussion covers the planning, testing and ultimately, the effective “orchestration” of the contact centre recovery process.
His presentation can be located at http://www.brighttalk.com/webcast/1476/42025
CM² Maturity Model
Her presentation can be viewed on http://www.brighttalk.com/webcast/1476/42027
Adopting Cloud in your Back Up Strategy
His presentation can be found at http://www.brighttalk.com/webcast/1476/42069
Business Continuity in the Supply Chain
For ongoing news on the host of events running over this week visit http://www.continuitysa.co.za/media/events2.htm. Further information on the total programme for BCAW can be found on www.bcaw2012.com.
ContinuitySA also provides a variety of hosting solutions, ranging from co-located to fully managed virtualised environments, with their primary focus being to ensure their clients are able to address the resilience and recoverability of their IT services. These hosting services are complimented by managed backup and recovery services, virtual server replication and high availability solutions to satisfy any level of continuity requirement.
ContinuitySA operates the largest recovery facilities in southern Africa. It has a number of recovery centres in Southern Africa with over 20000 square metres of recovery facilities in Midrand, Gauteng. Smaller sites have been located in Cape Town, Gaborone, Botswana, Mozambique and a joint venture has been established in Mauritius.
ContinuitySA. Our business is keeping you in business.
Additional information about ContinuitySA can be found at www.continuitysa.com Issued by Rebecca Warsop 0832529347 or email email@example.com
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