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BOSTON – March 6, 2012 –/BackupReview.info/– Intronis, the world’s leading cloud backup and recovery solution for the IT Channel, today announced that the company was named winner of the Best Customer Support Award for 2012 at the ASCII Success Summit in Orlando, Fla.
The ASCII Group is the world’s largest IT solution-provider community. ASCII members voted their selection for Best Customer Support at the conclusion of their annual regional summit in Orlando last week.
This latest honor follows a strong 2011 for Intronis, during which the firm was named ASCII Vendor of the Year in recognition of Intronis’ outstanding channel goodwill and commitment to helping ASCII members grow their revenue and more effectively serve their customers.
“An important part of our channel commitment is the investment we make in our customer support team. When a partner needs assistance, a fast response from a well-trained support professional makes all the difference,” said Ted Roller, vice president of channel development at Intronis. “We’re honored by ASCII’s award and proud to be recognized for our service commitment.”
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