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Collier & Madge Plc selects Pensar Systems to deliver fully managed services portfolio
UK, March 7th, 2012 –/BackupReview.info/– Collier & Madge Plc, a respected firm of chartered surveyors has selected Pensar Systems to help it benefit from comprehensive managed IT services and business continuity platforms
As a specialist in commercial property management acting on behalf of property companies, institutional and private clients, Collier & Madge prides itself on delivering a professional, efficient and high quality service. To make this happen, the firm needed reliable, quick and effective IT systems.
After the failure of its legacy IT supplier to resolve longstanding problems with its BlackBerry devices, senior management at Collier and Madge decided it would be a good opportunity to engage with a new IT services provider with the goal of improving IT across its whole business. The aim was to improve the reliability of IT including faster network speed and a more proactive relationship from its IT supplier.
Following a detailed evaluation of the environment and by working closely with Collier & Madge senior management, Pensar has helped the firm virtualise much of its estate and transition to managed security, backup and continuity services supporting staff across multiple locations.
As Carolyn Leach, HR and Office Manager for Collier & Madge explains, “Pensar not only stands out from the crowd of IT suppliers as a result of their technical expertise, they also speak our language and interact with us in a way that goes beyond the traditional client/supplier relationship.”
One of the large projects involved moving the company email system from an old server to a cloud based Hosted Exchange platform along with the BlackBerry Enterprise Server. Pensar has also implemented Siris, a local site with a cloud backup solution at Collier & Madge to reduce the potential for any further downtime. Both projects were conducted over weekends to ensure zero downtime or business disruption.
“Pensar’s approach to solving IT issues means minimum disruption to the office. In fact, sometimes it is as if they are not even there – seamlessly working away in the background and making things happen. I’d have no hesitation recommending them for future projects,” Leach adds.
“Collier & Madge are typical of many of our clients that they would rather focus on their core business and not have to manage IT,” explains Mark Williams, CEO for Pensar,” Some SMB’s are often confused or fearful of technologies like cloud, but the reality is that the relationship and trust offered by the service provider is the key for making a successful transition which offers many benefits in terms of reliability and reduced costs.”
About Collier & Madge
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