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June 21, 2012
Asigra announced its “Asigra Cloud Backup™ Technical Certification Program“ last week at the Asigra 2012 Cloud Backup Partner Summit, held at the Sheraton Hotel in Toronto. This is the industry’s first tiered cloud backup technical certification program to be offered by a cloud backup software provider. Offered through Asigra Training Services, the certification program is individual-based (as opposed to company focused) and covers the entire Asigra Cloud Backup product suite.
This new program will help improve performance and customer relations across the cloud backup industry, as it certifies that individuals who graduate from the program perform at the highest level of technical competency. According to IDC, “organizations with 40% to 55% of their team members certified in the processes of the company, performed above the average of all organizations”. IDC research has also found that “well-trained teams in IT were 10% more productive and could account for $70,000 worth of improvement annually for a seven person team”. Asigra developed the certification program by recognizing the need for it in the industry.
The cloud backup industry has grown tremendously and the need for such a tiered certification program is absolutely necessary. It is timely that Asigra has implemented such a program for its partners. I wanted to learn more about the certification program and during the Summit and sat down with Sean Leclair, Director, Technical Services, Asigra. Leclair commented that, “Asigra Cloud Backup software is constantly evolving and in the process the software is becoming very complex. In order to deal with these complexities, the certification program was implemented. The Asigra certification follows the individual who is getting certified, just like a Microsoft, VMWare, or Oracle certification, but with the companies removed from the equation. An aim of the certification program is help clients avoid fly-by-night cloud backup operators and to provide a standard that the industry can rely on.”
The program will make hiring much easier for Asigra partners. When they are looking to staff a technical position, they can post the certification requirements and double-check with Asigra whether the person has the certification.
The Asigra Technical Certification Program is divided into four levels:
1) Asigra Certified Associate (ACA)
2) Asigra Certified Technician (ACT)
3) Asigra Certified Engineer (ACE) with specialization - Individuals taking the ACE program have also the option to specialize in specific platforms, with no limits on how many platforms they can specialize in.
4) Asigra Certified Instructor (ACI)
All four levels require that students participate in-class and/or e-learning sessions. However, for anyone wanting to attain the Instructor designation level, the student is required to submit a presentation to a thorough evaluation process, judged by qualified Asigra training staff, and approved by executives of Asigra, including CEO David Farajun.
Asigra partners, including the 2012 award winners, should appreciate the fact that Asigra has become the only company to provide a tiered certification program for the cloud backup and recovery industry.
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