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A new Partner management console for Symantec cloud services and new Backup Exec2012 RMM integration with Kaseya will help partners deliver backup and security as managed services
MOUNTAIN VIEW, CA, July 10, 2012 — /BackupReview.info/ — As part of its ongoing commitment to Managed Service Providers (MSPs), Symantec Corp. (Nasdaq: SYMC) today announced several new cloud capabilities, including the availability of the Symantec Partner Management Console. The Partner Management Console is a tool designed to simplify the management and monitoring of Symantec Endpoint Protection.cloud and Symantec Backup Exec.cloud through a single web-based portal.
Late last year, Symantec announced its MSP strategy to enable service providers to differentiate their services, maximize opportunities and accelerate profitability in an increasingly competitive market. Delivering on this promise, Symantec has released the new console which provides features and functionality for MSPs making it easier and more cost effective to deliver and manage security and backup solutions as managed services. Additionally, new integrations with Kaseya, LabTech Software and Level Platforms, extend Symantec’s long-standing relationships with these leading remote monitoring and management (RMM) platform providers,
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Partner Management Console for Managed Service Providers
New Integrations with Leading RMM Platforms
In May, Symantec announced the availability of the Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya, which positions MSPs to be more profitable and efficient by keeping endpoints updated, being proactive in responding to and fixing issues, and monitoring their customers’ environments from a single console. Both Kaseya plug-ins are available at no cost to Symantec registered partners on Symantec PartnerNet.
Symantec is also extending its MSP reach through integrations with Level Platforms and Lab Tech Software. Symantec and Level Platforms today announced their second advanced integration with the release of the Symantec Endpoint Protection Service Module (Symantec Backup Exec has had integrated RMM support with Level Platforms for more than a year). From a single dashboard, MSPs can access up-to-date information on the health of all their customers’ endpoint protection deployments providing more efficient service for monitoring, managing and troubleshooting their endpoint protection infrastructure on the Level Platforms RMM platform.
Lab Tech Software today announced Symantec’s partnership in LabTech’s Technology Alliance Partner Program (TAPP). Through Symantec’s participation, existing and future Symantec customers will be able to leverage the LabTech Software RMM platform to deploy, set up, manage and monitor back up and endpoint security across multiple domains, customers and offices from a single console and location.
ExSP Licensing Program for .Cloud Services
Partners enrolled in Symantec’s SMB Specialization program now have access to partner-only support, providing them quicker access to more qualified technical support professionals and enabling them to manage costs and maximize profits. Symantec’s SMB Specialization provides opportunities for SMB partners that display knowledge and experience in a solution area or market to drive predictable, profitable growth.
Pricing and Availability
ExSP licensing for Symantec Endpoint Protection SBE and Symantec Endpoint Protection.cloud ranges from $1.11 to $1.35 per user per month. Backup Exec 2012 ranges from $31.44 to 36.66 per server per month and Backup Exec.cloud costs $ 3.20 per 10 GB per month.
Symantec offers several programs that provide financial incentives, technical support, sales and technical enablement, along with demand generation and marketing tools. More information about how Symantec is helping partners be successful positioning and selling SMB solutions can be found here.
“The combination of the Kaseya IT Systems Management framework and Symantec’s Backup Exec solution represents a key opportunity for IT professionals. The Symantec plug-in module for Kaseya is another example of the growing demand for seamless centralized systems management and further adds to Kaseya’s ecosystem. The Symantec Backup Exec plug-in extends the overall functionally of the Kaseya system for centrally managed backup and recovery from within a single pane of glass.”
“Working with Symantec, a leader in backup and security solutions, we can differentiate our services, maximize opportunities in the market and drive profitability better than ever before. Symantec listens to the needs of the MSP market and continuously delivers solutions to meet those needs. With our latest integration, we are positioned to offer market leading protection to our partners backed by the trust that Symantec is known for.”
“MSPs face a daily stream of information about their client’s IT infrastructure that they need to prioritize and react to in real time. We designed our Service Module architecture to ensure that vital information from critical tools, such as Symantec Endpoint Protection, is presented to the MSP within their regular workflow in Managed Workplace. Compared to competing approaches, our collaboratively designed Symantec Endpoint Protection Service Module delivers a fully integrated solution with complete alerting capabilities, customizable reporting, simple installation and integrated workflows.”
Note to Editors: If you would like additional information on Symantec Corporation and its products, please visit the Symantec News Room at http://www.symantec.com/news. All prices noted are in U.S. dollars and are valid only in the United States.
Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
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