By Lorcan Cunningham, MD, Savenet Solutions
Sept 04, 2012

SaveNet Online Data Backup Expert Tips: Do you have the Protocols in Place to Protect Data in the Cloud?

The advent of cloud computing may have been initially treated with suspicion by the enterprise, but has enjoyed more and more enthusiasm and confidence over the last year. one aspect of any storage architecture is disaster recovery for live cloud based systems. From a recent survey by Kroll Ontrack it seems that only a small percentage of data loss from respondents was from cloud environments and that traditional devices were responsible for more data loss incidents.

“However, if there is anything that technology has taught us, it is that data loss can occur in any environment, regardless of the specific technology. The key to minimizing a data loss risk and successfully recovering from a loss is asking the right questions prior to adopting a new storage medium and amending your policies and procedures accordingly,” says Abhik Mitra of Kroll Ontrack who undertook the survey.

Key questions to consider prior to incorporating cloud in your storage architecture include:

  • Are backup systems and protocols in place? Do these systems and protocols meet your own in-house backup standards?
  • Does your cloud vendor have a data recovery provider identified in its business continuity and disaster recovery plan?
  • What are the service level agreements with regard to data recovery, liability for loss, remediation and business outcomes?
  • Can you share data between cloud services? If you terminate a cloud relationship can you get your data back? If so, what format will it be in? How can you be sure all other copies are destroyed?

It is very important to note that only 17 percent of those surveyed said that they test their data recovery plan regularly to test their technical recovery capabilities and 13 percent responded that they do not have a data recovery plan at all.

While cloud and private cloud environments rise in popularity it will be important to ensure Disaster recovery plans are in place and that disaster recovery services are tested regularly. When it comes to disaster recovery planning you really don’t want to be learning from your mistakes.

About the Author: Lorcan Cunningham is a Managing Director at SaveNet Solutions, an Asigra powered cloud online data backup and disaster recovery company headquartered in Dublin, Ireland.

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