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Boston, MA, March 29, 2013 — /BackupReview.info/ — With customer care at the core of the company, Carbonite, Inc. (NASDAQ: CARB), a leading provider of cloud backup solutions for consumers and small businesses, today announced updates and accolades for its customer support operations. Carbonite is enhancing its customer support – which has recently won two awards for excellence – to provide people with a-la-carte technical services for a variety of non-Carbonite related issues, as well as delivered new customer support forums.
Carbonite offers affordable tech support for non-Carbonite programs
Carbonite customer support honored with recent awards
“The most common reason Carbonite customers contact us is because they need assistance with data recovery. We know that this can be a stressful experience and our goal is to make it as easy as possible for them to get back up and running again,” said Rich Surace, SVP of Customer Support, Carbonite. “We are honored to receive this recognition and are excited to expand our award-winning support with TechForce.”
Additional updates to Carbonite’s customer support operations include:
For more information about Carbonite, please visit www.Carbonite.com or connect with Carbonite at Facebook.com/CarboniteOnlineBackup or on Twitter at @CarboniteBiz.
For more information, please visit www.carbonite.com,twitter.com/carbonite, twitter.com/carbonitebiz, or facebook.com/CarboniteOnlineBackup.
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