- 73% of SMEs using old-fashioned tape back-ups
- 90% of businesses never perform test back-ups
- 26% of SMEs aren’t backing up all their data as their tape is at capacity
- SMEs could save £2,500 a year by moving to cloud back-up

Businesses using traditional tape back-ups rather than cloud-based alternatives could unknowingly have a major gap in their disaster recovery plans, according to latest research.

Icomm Technologies’ Cloud Backup Solution is powered by Asigra

Manchester, UK – May 15, 2013 — / — Leading IT service provider Icomm Technologies spoke to SMEs about their back-up solutions – finding that 73% use old-fashioned tapes to back-up data. Tapes, which are increasingly being replaced by cloud-based storage, are more prone to failure and are more subject to human error than newer systems.

The research also showed that 90% of SMEs using tapes never ran a test back-up, while 26% were over-capacity meaning not all their data is being protected.

Icomm’s, Ian Callens, said: “The words ‘disaster recovery’ usually conjure up images of fire, theft and terrorism but a simple server failure is much more likely and can be just as disruptive. Some research even shows that as many as 93% of businesses that suffer a major data loss will go bankrupt within a year*.

“Our new findings suggest that many businesses would not only lose data but also face delays of several days to restore their back-ups if they had an IT failure.”

The Icomm data also shows that SMEs that use tape back-up could be wasting as much as 61 hours a year on managing their back-up systems.

Ian Callens continues: “Our estimates suggest that businesses could save £2,500 a year over a three year period by switching to a cloud-based back up system and cutting down on wasted admin time.”

One business that has recently switched from tape to cloud-based back-up is the Chartered Institute of Payroll Professionals (CIPP) – the UK’s only membership organisation for individuals working in payroll.

Torsten Roesler, IT co-ordinator at the Institute, explains: “Each night, the previous night’s tape would be taken out of the drive, and I would take it home with me. We’d have a daily back-up tape at my house, along with weekly back-ups. So at any one time, I would have two tapes at home.”

Now, both CIPP’s sensitive working data and its server images are backed up to two separate remote locations in different parts of the country. Should the worst happen, the CIPP could be up and running again in a matter of hours.

Torsten Roesler continues: “We can now log in from anywhere and be fully operational. It is reassuring to know that our data is being protected and stored on UK soil at two separate locations for additional peace of mind.”

About Icomm Technologies

With over 30 years experience, Icomm Technologies is the technology delivery arm of Probrand and offers a Deloitte Fast 50 award winning approach to private and public sector organisations with a market leading retention rate of 98%.

The business has managed to grow year-on-year with a focused approach to maximising availability for users, driving home security and compliance of networks and infrastructure, extending the life of assets and managing IT costs. Pivotal subjects on the agenda of organisations large and small that Icomm’s mix of proactive IT service, support and specialist solutions meets head on.

Icomm is a technically led business with over 60% of its workforce leading the way as CRB security cleared technical professionals with combined experience stretching to over 300 years. The business operates out of Birmingham and Manchester.

Probrand employs over 165 staff and boasts 2,000+ active customers, of which more than 500 are specific to Icomm. Probrand supplies ICT to government and business and boasts sales of over £70M.

For more information visit


* Source: National Archives & Records Administration in Washington

Icomm research based on interviews with 121 SMEs.

Backups and restores times can vary based on file type and size being restored, bottlenecks caused by hardware, condition of the drive and media, finding the correct tape etc. Therefore all figures are averages.

Of the SMEs surveyed 26% of SME’s are not performing a full backup. This figure was deduced by looking at the customers running close to tape capacity.

27% of Icomm customers have converted to Cloud Backup. Based on the company’s average customer base these customers are saving on average £2,500 over a 3 year period when compared to a tape solutions.

Tel: + 0121 248 7878

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