Customer is Saving Money, Reducing Man-Hours, and Still Meeting its Compliance Obligations

SAN FRANCISCO—June 06, 2013 — / — Riverbed Technology (NASDAQ: RVBD), the application performance company, today announced that Tipper Tie, manufacturer of food packaging equipment, has deployed Riverbed® Whitewater® cloud storage appliances for backup in its U.S. and European locations. A three-year calculation shows that moving to cloud storage for backup with Whitewater will save Tipper Tie $155,000 dollars in tape backup fees and nearly $28,000 in man-hours, while still enabling the company to meet its Sarbanes-Oxley (SOX) Act compliance obligations.

Challenges: Inconsistent, time-consuming, and expensive tape back up
With facilities in North Carolina, Switzerland, and Germany and an IT team of two, Tipper Tie needed to implement a backup solution that was consistent and standardized. Although each site used tape backup, the process and equipment were not consistent and the company desired a different solution to better document regulatory compliance.

The IT team also had to resolve limitations and mounting expenses associated with tape backup at the company’s headquarters in North Carolina. The five-year-old, seven-tape library with a single linear tape-open (LTO) drive needed a costly upgrade. In addition, the company incurred costs using an outside tape vaulting service to store its tapes off-site. The IT team and other departments were also suffering through lengthy backups, with an average backup taking 72 hours.

Conducting an exhaustive search for a better backup strategy, the senior IT engineer leveraged the experience of other companies that recommended a backup-to-disk (B2D) solution.

“I saw a number of problems with a B2D approach,” said Drew Bartow, senior IT engineer at Tipper Tie. “B2D would require complex installations and a steep learning curve, that would have been problematic for our small IT team. We also found that the B2D solutions we considered did not deduplicate data very well and would have cost us $200,000 to deploy across our four sites, not including maintenance and licensing costs every year.”

Pump Solutions Group, which like Tipper Tie is part of the Dover Corp. family of companies, recommended storing backup data in the cloud with a Whitewater cloud storage appliance from Riverbed. After a thorough trial, Tipper Tie deployed four Whitewater 510 appliances, one at each production facility. Each appliance is connected to a Backup Exec media server. For cloud storage, the company uses Amazon Simple Storage Service (S3). In the North Carolina facility, nearly 27 terabytes of backup data has been sent to the Whitewater appliance so far. The Whitewater appliance deduplicated the data by a factor of 12.23x and as a result, only 2.21 terabytes of the nearly 27 terabytes of original backup data is stored in Amazon S3.

“It took us 15 minutes to install the Whitewater appliances and get them up and running – it took us longer to find screws for the brackets,” added Bartow. “With Whitewater, we don’t need to spend money adding new appliances because Whitewater will grow and scale with us. Another factor in Riverbed’s favor was its excellent support. I can’t say enough about the technical support we have received from Riverbed throughout this process.”

If Tipper Tie had implemented a common tape backup solution at its four production facilities, Bartow estimates that it would have cost the company roughly $155,000 over three years. This figure includes a new server and new tape library at each site, along with enough tapes for 30-day rotation, maintenance, licenses, and support. In contrast, the cost of the Whitewater solution over three years will be only $80,000.

Tipper Tie has also recognized a significant labor savings since deploying Whitewater. Bartow has determined that basic tape administration would require 1,170 hours over three years compared to only 234 hours with Whitewater. The difference (936 hours) represents a savings for Tipper Tie of $28,080.

Using Whitewater, Tipper Tie is able to continue to comply with its SOX regulatory obligations relating to backup and storage without the need for tape libraries, media, and off-site media storage. Backing up and storing financial records to the cloud using Whitewater gives Tipper Tie confidence that its critical data is secure, encrypted, and quickly accessible.

Tipper Tie, Inc., part of Dover Corp., manufactures food processing and packaging machinery. It would be hard to find a refrigerator case anywhere in the developed world that does not include foods processed or packaged with Tipper Tie’s products. Tipper Tie has a global workforce of 350 people. In addition to its headquarters in Apex, North Carolina, the company has offices in Europe and is expanding into Brazil, China, and Kazakhstan.

For more information about the Whitewater product family, visit

More than 22,000 organizations worldwide depend on Riverbed to understand, optimize and consolidate their IT infrastructure, through solutions that overcome performance issues caused by distance, distributed computing, and ever increasing amounts of data. As IT organizations embark on strategic initiatives to virtualize, consolidate and migrate workloads into cloud environments, users are moved farther from their data. Slow applications, slow file transfers and inefficient websites can negatively impact the performance and success of these initiatives. Riverbed transforms IT performance by providing solutions spanning WAN optimization, storage delivery, application-aware network performance management, application performance management, application delivery controllers, web content optimization (WCO), and cloud data protection. By providing the broadest portfolio of performance solutions that deliver anywhere, any-application optimization, Riverbed enables organizations to increase productivity and efficiency, while enhancing business resilience and controlling costs.

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Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed’s products and services. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed’s business are set forth in our Form 10-Q filed with the SEC on May 3, 2013. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed
Riverbed delivers application performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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Lori Bertelli
Riverbed Technology

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Riverbed Technology

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Source: Riverbed


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