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New Offering Enables Small Businesses to Leverage Mobile Devices for Online Collaboration While Receiving 24/7/365 Support From Technology Specialists
REDWOOD CITY, Calif., July 16, 2013 — /BackupReview.info/ — Support.com, Inc. (Nasdaq:SPRT), a leading provider of cloud-based technology services and software that create new revenue streams and improve customer experience, and Soonr, a leading provider of secure file sharing and collaboration services for business, today announced that they are expanding their relationship to include set up and support services for Soonr Workplace. The combined solution will be offered through Support.com partners who serve the small business market.
“SMBs, like larger enterprises, are increasingly leveraging mobile devices and cloud services to drive their businesses,” said Josh Pickus, President and CEO, Support.com. “We’re excited to expand our partnership with Soonr to offer our partners industry leading online file sharing and collaboration combined with premium 24/7/365 technology support.”
The combined Soonr / Support.com solution includes:
– Soonr Workplace with online backup, file sharing and collaboration, and convenient access to shared documents and data via mobile devices, to enable SMB employees to be productive and connected when on the move.
– 24/7/365 access to Support.com’s experienced technology specialists for premium technology support, covering initial set-up and ongoing support.
– Integration to Support.com’s Nexus(R) Service Delivery Platform to enable a seamless customer experience.
Trusted by more than 150,000 businesses worldwide, Soonr Workplace is a leading secure file sharing and collaboration service that helps companies gain a competitive advantage by providing access to business content from any device, anywhere. Soonr Workplace combined with Support.com premium technology support enables a mobile workforce that can stay connected with less downtime, while receiving the support and access to technology specialists typically found in larger enterprises.
“Soonr Workplace combined with premium support services provides a complete solution for extending enterprise-grade collaboration into a small business environment,” said Martin Frid-Nielsen, Co-Founder and CEO of Soonr. “We look forward to continuing our relationship with Support.com as we work together to deliver on the high expectations of our customers.”
Support.com offers its partners a broad array of premium technology services to meet the current and future technology needs of their customers. Service programs available for small business markets include workstation set up and support, network support, and proactive server monitoring and maintenance.
Support.com, Inc. is an Equal Opportunity Employer. For more information, visit http://www.support.com/about/careers
Copyright (c) 2013 Support.com, Inc. All rights reserved. Support.com and Nexus are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.
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