Data-Deposit-Box-DataDepositBox-Online-Backup-Cloud-Data-Remote-Backup

The integration module is available immediately for Autotask and BackupAgent partners

Barcelona, October 16, 2013 — /BackupReview.info/ –  BackupAgent, the leading provider of cloud backup software, today announced its integration with Autotask’s IT Business Management Solution built for IT Service Providers, Managed Service Providers and Enterprise IT Managers. The integration enables joint Autotask and BackupAgent partners to automate billing and optimize the incident management process. The announcement was made at Autotask’s International user conference, Autotask Community Live, in Barcelona, Spain. BackupAgent is Gold Sponsor of the event.

The integration was built in collaboration with Autotask and is the deepest integration possible for the Autotask product.  The integration includes:

  1. An Autotask LiveLink for single-sign-on to the BackupAgent reseller platform.
  2. The automated creation of Autotask service desk tickets with detailed logging when a backup is unsuccessful.
  3. Automated billing.

“We are incredibly excited with the launch of the integration module. We are always eager to keep up to date with the latest management environments for our MSP partners”, says Robbert van Geldrop, CTO of BackupAgent. “We have had a tremendous amount of requests for an Autotask integration module and are delighted we can now satisfy these requests.”

“Our goal is to provide BackupAgent partners with the tools they need to help them focus on building and growing their managed network services business and providing superior service to their clients,” said Len DiCostanzo, Senior Vice President, Community and Business Development, Autotask. “Autotask’s integration with BackupAgent’s cloud backup software will yield operational efficiencies that are key to running a profitable IT services business.”

About BackupAgent
BackupAgent was founded in 2005 and is a privately held company with headquarters in Delft, The Netherlands. BackupAgent’s cloud backup technology is used by over 400 service providers, hosting companies and telcos in over 50 countries worldwide. BackupAgent was ranked 8th on the Deloitte Fast 50, the list of fastest growing technology companies. More about BackupAgent: www.backupagent.com.

About Autotask
Autotask provides the world’s leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that IT service providers rely on to run their businesses.

For more information:
BackupAgent BV
Job Gompen, Marketing Lead
t.: +31 88 700 8000
e.: job[dot]gompen[at]backupagent[dot]com

Source: BackupAgent

 

General Tags: CEO interviews, online backup reviews, online backup news, online backup services, SaaS, cloud computing, backing up online, online backup companies, online data backup, online file backup, data security, top rated online backups, software as a service, online backup, online file storage, data storage, compare online backups, online backup providers directory

Like us on Facebook




===========================
Do you like this post? Subscribe to our RSS feed ===========================

Sponsored Links:

Data Deposit Box

Asigra

Bacula Systems


Cloud-based-Online-Backup-Disaster-Recovery-Data-Storage-by-Bacula-Systems-in-Switzerland

Share/Save/Bookmark

Related posts:

  1. BackupAgent Launches LabTech Integration and Announces Distribution Partnership with LabTech Software
  2. BackupAgent, Online Data Backup Enabler, Launches WHMCS Integration
  3. Autotask, StorageCraft Announce New Integration to Streamline MSP Business Processes
  4. BackupAgent Integrates with HostBill
  5. VaultLogix Announces Integration of Online Data Backup Solution with Autotask Professional Services Automation Software
  6. BackupAgent and Citrix Announce Partnership for Delivering Cloud Backup to Service Providers
  7. BackupAgent, Online Backup Enabler, Officially Launches New Corporate Identity and Website
  8. BackupAgent Releases APS 2.0 Package for Parallels
  9. Autotask Announces Cloud Based Online Backup and Recovery, Powered by Intronis
  10. Autotask Adds Endpoint Backup to its Solution Offerings

Tags: ,