As Number of Web-Enabled Devices Grow, Cox Continues to Improve the Online Experience

CHESAPEAKE, Va., Oct. 22, 2013 — / — Cox Communications Virginia continues to add value for its high speed internet customers, as download and upload speeds on Cox’s most popular tiers of internet service have been increased. The new speeds automatically went into effect on October 9, 2013.

Along with the new higher speeds, Cox is also adding value by providing free cloud storage – allowing customers to backup, share and access important files such as photos, videos, music and documents. Cox also provides the Cox Security Suite – an anti-virus, anti-phishing, anti-spyware solution with parental controls and more for keeping families safe online – free of charge to internet customers.

Cloud storage is becoming more popular with Cox customers – and with customers in general. With Cox’s free storage, users can backup files from PCs or Macs, and these backups can be conducted automatically on a schedule. Syncing can be done across multiple devices, and video or music files can actually be played back on mobile devices without the need to download.

“Our customers tell us that that their overall online experience is becoming increasingly important to them,” said Betty Jo Roberts, Vice President of Marketing for Cox Virginia. “Speed, access, safety and storage are key components of their communications and entertainment needs. Free cloud storage presents an especially significant value, as most similar services are fee-based.”

Cox offers a wide array of broadband service packages designed to suit anyone’s needs, from the casual email user to power gamers and households with multiple family members using the Internet simultaneously. Additionally, all Cox customers receive 24/7 live, online sports coverage from ESPN. Plus, when Cox’s high speed internet is bundled with Advanced TV, customers can experience up to 100 channels of online content with the new Contour app. Cox’s investment in its network and new technologies like DOCSIS 3.0 allows Cox to deliver the best value in Virginia.

Internet Tier               Current Speeds Download/Upload New SpeedsDownload/Upload Free Cloud Storage
Essential 3 Mbps / 768 Kbps 5 Mbps / 1 Mbps 1 GB
Preferred* 25 Mbps / 2 Mbps 25 Mbps / 5 Mbps 5 GB
Premier D2*With DOCSIS 2.0 device 25 Mbps/3 Mbps No change 50 GB
Premier D3* 30 Mbps/6 Mbps 50 Mbps / 10 Mbps 50 GB
Premier Plus 60 Mbps/12 Mbps 75 Mbps/15 Mbps 50 GB
Ultimate 100 Mbps / 20 Mbps No change Unlimited

*A DOCSIS 3 modem is required to consistently receive optimal speeds for Preferred and higher tiers.

A key aspect to experiencing Cox’s fastest speeds is for customers to have the right equipment in their home. DOCSIS 3.0 modems and wireless routers provide the fastest Internet and strongest wireless power to all the devices used in the home.

More information is available at or customers can visit a local Cox Solutions Store to test speeds for themselves.

About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.

Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc’s Top 50 Companies for Diversity eight times, including the last seven years. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Shana Keith

SOURCE: Cox Communications Virginia


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