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11 Dec 2014
ADDISON, TX – Dec. 11, 2014 — /BackupReview.info/ — Vembu Technologies, a leading provider of affordable software and cloud services for small and medium sized businesses, is extremely pleased to launch the unified CRM Cloud solution for FREE! Businesses can now expand their scope of opportunities using the Vembu advantage of leveraging the free CRM offering for an unlimited number of users. It is a ready to go business tool for small and medium sized businesses meant to generate, manage and maintain customers. Vembu CRM includes SalesDesk, HelpDesk, SocialDesk which mainly targets B2B, H2H business model.
“Targeting business clients and staying customer centric is no longer an ordeal for organizations with the use of Vembu CRM, which is essentially FREE,” said Larissa Simone, Director of Marketing, Vembu Technologies. Lead generation and deal wins are no longer a pathless pursuit. With an intuitive dashboard and amazing set of forecasting options, sales managers can understand and operate with insightful Vembu SalesDesk forecasts. Higher performance and operations can be delivered by means of smart dashboards and Sales Force Automation (SFA). Lead management, lead nurturing, lead conversion and sales capturing are done efficiently with SalesDesk.
HelpDesk allows the agents to respond to the customers quicker through their devices. Ticket management, priority support and systematic ticket escalations keeps the customers happy and gets customer satisfaction surveys done instantly. SLA’s are set to measure the organization’s performance through multiple automated reports.
In addition, Vembu CRM includes-SocialDesk, which offers you a centralized space to toggle between the social networks with which Marketing managers plan their campaigns. Multiple social networks such as Facebook, Twitter, and LinkedIn can also be integrated. With the help of a singular dashboard, responses to business followers and customers can be done via SocialDesk and you can quickly engage with your prospects to improve the business opportunities.
Vembu also support native Android and iOS apps to allow support agents to manage customer support tickets even as they come in from anywhere, anytime.
To know more about the features and integration, please visit the below link:
To sign up for Free CRM:
Vembu’s flagship offering is its Backup & Disaster Recovery (BDR) product targeted at IT-Administrators in small and medium businesses to protect their Physical, VMware and Hyper-V environments. Vembu Cloud Services comprises of multiple offerings – OnlineBackup to protect files, email, databases and applications on servers and desktops, FileShare for syncing, sharing & collaboration and CRM for help desk, sales force automation & social inbox.
Source: Vembu Technologies
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