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Cloud recovery leader honored as a Customer Service Department of the Year in the Computer Hardware and Computer Software categories
BURLINGTON, Mass., March 17, 2015 — /BackupReview.info/ — Unitrends, a leader in enterprise-level cloud recovery, today announced that it was honored for its customer support excellence in the 2015 Stevie® Awards for Sales & Customer Service. Unitrends was awarded a Silver Stevie in the “Customer Service Department of the Year – Computer Hardware” category and a Bronze Stevie in the “Customer Service Department of the Year – Computer Software – 100 or More Employees” category.
Unitrends’ business model is defined by a customer-centric approach that stems directly from its corporate philosophy: no matter how effective its technology is, the people behind it are the company’s most powerful asset. The customer support team delivers world-class service that gives IT professionals peace of mind. The team is steadfastly focused on successful installation and implementation for each customer and on resolving any subsequent issues quickly and painlessly. As a result, the 65-person support team, which serves nearly 14,000 customers worldwide, consistently maintains a satisfaction rating exceeding 98 percent.
Details about the Stevie Awards for Sales & Customer Service and the list of 2015 honorees can be found at: www.StevieAwards.com/sales
For more information about Unitrends, please visit: www.unitrends.com
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