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85 percent of Federal employees surveyed are not fully convinced records practices are meeting their agency’s needs
BOSTON, MA – May 12, 2015 — /BackupReview.info/ — Federal employees’ faith in appropriate records management practices is lacking as a result of deficiencies in training, awareness and resources, according to a new survey from Iron Mountain Incorporated (NYSE:IRM), a leading provider of storage and information management services. The purpose of the study was to identify the current state of records and information management confidence levels among key federal managers, including records professionals and Lines of Business (LOB) management. Chief amongst the findings of the survey is that 85 percent of federal employees surveyed said they are not fully convinced current records management practices are meeting the needs of their agency.
The enactment of the Presidential Directive on Managing Government Records has set federal agencies on a journey to overhaul and modernize their records management programs and practices. With an increased emphasis on establishing clear modernization efforts, better integration of records management and IT professionals, as well as jump starting capabilities associated with the collection, handling, protection and retention of records, there are significant opportunities for improvement. These changes, however, have been slow to take hold, as evidenced by the survey: Only 33 percent of respondents were very confident their records are not at risk, and only 41 percent believe they could access their critical information in the event of a disaster.
“This survey provides important insights into the mindset of federal employees when it comes to confidence, risk, compliance and awareness issues surrounding records management,” said Tyler Morris, Director, Product Management for Iron Mountain Government Services. “The National Archives and Records Administration (NARA) and Office of Management and Budget (OMB) have made great strides in providing needed records management oversight, but much still needs to be done to close the confidence gap at the agency level. Agencies need to look at their overall information management posture and consider what changes they need to make to further the adoption of an enterprise-wide strategy to better their information’s security, governance, access and value.”
Surveying Records Officers, Records Liaison Officers and LOB Managers at federal agencies, the survey highlights a number of areas in which federal records management practices have room to improve, including:
The survey also identified areas where, when properly applied, records management training, policy and procedures can make an impact for federal agencies, including:
“Agencies have the opportunity to turn information into an asset to enhance decision-making, lower risk and maximize investments,” Morris added. “By adopting a formal information governance model, agencies can build a comprehensive strategy for information asset lifecycle management, take control of their information as well as continue to improve their records and information management risk profile.”
Conducted by market research company, Market Connections, Inc., this blind survey of 150 federal employees included only respondents knowledgeable and involved in their organization’s records and data management processes. Respondent agencies were nearly split between civilian government (51 percent) and the Department of Defense (49 percent). For more information, including additional survey results and associated infographic, visit www.ironmountain.com/federalrecordsatrisk
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Source: Iron Mountain Inc.
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