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Companies face real challenges when accessing or gathering data from legacy archive or backup tapes, posing consequential compliance or regulatory risks
MINNEAPOLIS, MN – October 21, 2015 — /BackupReview.info/ — A new survey of IT administrators shows organizations are putting themselves at risk for legal action and/or financial penalties due to an inability to quickly target and retrieve data from legacy tape archives.
Conducted by data recovery expert Kroll Ontrack, the global survey of 720 IT administrators found 30 percent of respondents do not have clear insight into what specific information is stored within their tape archives. This is problematic because these administrators are regularly asked to restore data in response to compliance, investigation or litigation requests.
“Most organizations are required by law to keep and maintain access to regulated data for a designated period of time,” explains Todd Johnson, vice president, Data & Storage Technologies, Kroll Ontrack. “Therefore, maintaining access to legacy data and having the ability to quickly respond to data requests is crucial. Overstrained IT resources and the fact that nearly one-third of organizations struggle to even know or understand the data stored on their company archive or backup tapes is a real challenge and could put an organization at risk if they are unable to produce in a timely manner.”
The study was conducted in the U.S., U.K., Germany, Austria, Switzerland, Italy, Poland, Singapore and New Zealand and included responses from 720 IT specialists from corporations and IT service providers. The results demonstrate that IT administrators are regularly under pressure to access, identify and restore specific data from archive tapes, whether to support an internal investigation involving legacy custodian data, to respond to a regulatory request from a government agency, or as part of an ediscovery matter involving archived data.
In fact, 30 percent of the participants receive restore requests daily, weekly or at least monthly, and another 32 percent are asked to restore data from tapes at least multiple times a year. However, 22 percent of participants confirm that they cannot respond to restore requests as demanded by their organization and cannot consistently locate and access the desired data.
When asked about the barriers to having clear insight into what information is contained in their tape archive, IT administrators cite the difficulty and time consumption associated with accessing or viewing tape content (43 percent), the fact that their organization no longer has the infrastructure in place (software or hardware) to access the legacy tapes (24 percent), the expense of maintaining legacy infrastructure (18 percent) and damaged tapes (7 percent).
Additional key findings from the study include:
“With the variety of backup and tape solutions used by organizations, getting a handle on effective tape management and establishing processes to quickly respond to data requests rests on two tape management best practices: identifying the quality status of your tape archive and having knowledge of the data stored within the archive,” said Johnson. “Organizations are wise to audit their legacy tapes and catalog the information and location of the data stored on them. As this can be a costly and time-consuming task, we’re seeing demand for an easy-to-use solution to consolidate catalogs from various systems and mediums into a single, searchable inventory.”
For more information on Kroll Ontrack tape services, please visit: http://www.krollontrack.com/information-management/custom-tape-services/
About Kroll Ontrack LLC
Source: Kroll Ontrack
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