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Continuum Continues Onboarding Technicians in Network Operations Center while Swami Nathan Joins to Lead Remote Monitoring and Management (RMM) Engineering Team

BOSTON, MA and MUMBAI, INDIA – Nov. 23, 2015 — /BackupReview.info/ — Continuum®, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has named Swami Nathan as the new Vice President of Engineering, located in the company’s Mumbai office. He comes to Continuum with more than 17 years of senior management experience including most recently as Vice President at V2Solutions, delivering technology and media solutions that enable enterprises to evolve and innovate. Swami is leading the engineering staff in Mumbai responsible for Continuum’s intelligent Remote Monitoring and Management (RMM) platform.

“Swami’s charter is to drive the evolution of Continuum’s product platform focused on keeping the product and infrastructure ahead of the accelerating growth of Continuum and our managed services providers (MSP),” said John Mandel, Senior Vice President of Engineering. “I’m looking forward to Swami’s transformational leadership skills to drive continuous improvement in our architecture, processes and quality.”

Swami has served IMC Global Services, Information Management Consultants and Symphony Services in a variety of roles over the course of a decade. He began his career by founding Vi Labs in 1998 and served as the company’s CEO for seven years. He holds a master’s degree in engineering from Indian Institute of Science and a master’s degree in physics from Bharathidasan University.

Continuum’s RMM platform offers proactive problem resolution backed by the company’s industry-leading Network Operations Center (NOC) that provides unmatched technical support and expertise, 24x7x365, via more than 600 technicians. By absorbing up to 90 percent of routine IT tickets, the NOC takes the pressure off of MSPs, freeing them from costly labor and technology infrastructure investments. For more information on Continuum’s NOC, visit: http://www.continuum.net/solutions/rmm-software/noc

“I’m very excited to join Continuum and help further our leadership position with internal transformation and empower our partners to succeed with next generation products,” said Swami Nathan, Vice President of Engineering at Continuum.

Continuum is hiring in Mumbai. For more information on engineering openings, visit: http://www.continuum.net/company/careers

For more information on Continuum in Mumbai, visit: http://www.continuum.net/company/careers/mumbai-india-office

Topics: rmm, NOC

About Continuum Managed IT Services
Continuum is the technology industry’s only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading network operations center (NOC) and Help Desk. The company employs over 1,000 professionals worldwide, supports 3,500 partners servicing 50,000 SMB customers and monitors over 700,000 endpoints. In 2012, Continuum established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit http://www.continuum.net/ or follow us on LinkedIn and Twitter @FollowContinuum.

Contact:
Tracy Wemett
BroadPR
+1-617-868-5031
tracy@broadpr.com

Source: Continuum

 

 

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