Continuum Releases Case Study on CCSI’s Successful Move to Continuity247 after Due Diligence on Other BDR Industry Solutions

BOSTON, MA – Oct. 5, 2016 — / — Continuum®, the only channel-exclusive IT management platform company, is pleased to have MSP partner, Vancouver, Washington-basedCreative Computer Solutions Inc. (CCSI) successfully transition its clients to Continuity247™, Continuum’s fully-managed backup and disaster recovery (BDR) platform. CCSI is fully utilizing the support of Continuum’s industry-leading Network Operations Center (NOC), data protection and backup capabilities that the platform offers. CCSI used Vault, the predecessor to Continuity247 and platform that marked Continuum’s entry into the disaster recovery market, for several years.

“We installed Continuity247 on an in-house server and ran it for a few months to see how everything worked,” said Gary Dunsworth, Engineering Services Manager at CCSI. “We spun up virtual machines (VMs), captured snapshots, tested restores and more, and everything worked great. Continuity247 is more responsive than Vault, and the ease of installation and documentation behind Continuity247 are fantastic—the best I’ve seen in a BDR platform.”

When Continuum announced the launch of Continuity247, Dunsworth and the team at CCSI saw an opportunity to compare it to both Vault and other offerings in the market to find the solution which would best meet the needs of their clients. After determining that no other solution could meet all of CCSI’s needs and help the company establish a path for continued success in business continuity, Dunsworth turned to Continuity247, testing the platform internally.

Continuity247 enables MSPs to deliver robust and scalable business continuity services to their customers by combining a powerful feature set with hands-on support from more than 700 NOC technicians. In addition to absorbing day-to-day management, troubleshooting and verification of client backups, Continuum’s NOC provides complete disaster recovery support, testing and other services to increase operational efficiency and free Continuum’s MSP partners to focus on business development and customer relationships.

Data backed up using Continuity247 employs industry-standard AES- 256 bit encryption—both at rest and in transit—and automatically replicates data across multiple U.S.-based datacenters to ensure reliability and availability. Continuity247 offers a range of packages and deployment options to enable MSPs to meet the needs of any customer while maximizing margins.

CCSI was founded in 1998 with a mission of bringing enterprise-grade technologies and services to small businesses. For more information, visit:

To learn more about Continuity247, visit: For the success story, “Where Other BDR Solutions Fall Short, Continuum’s Continuity247 Platform Delivers,” visit:

About Continuum
Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting nearly more than 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or and follow us on LinkedIn and Twitter @FollowContinuum

Topics: bdr, Continuity247, Case Study

Tracy Wemett

Source: Continuum



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