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Intermedia releases its inaugural IT Confidence Index
MOUNTAIN VIEW, Calif. – Dec. 13, 2016 — /BackupReview.info/ — Intermedia, a leading cloud business applications provider, today released the results of its inaugural IT Confidence Index, pinpointing the biggest challenges across IT functions. Revealing a modest overall Confidence Score of 7.2 out of 10, IT decision makers (ITDMs) expressed concerns about the resources available and allotted to them for addressing cybersecurity threats and meeting current and future business demands.
The Index surveyed 350 ITDMs, statistically measuring IT confidence levels on a 10-point scale (where zero represents “not confident at all” and 10 represents “extremely confident”). Questions spanned across four topic categories – Security, General IT Services, Infrastructure and Skilled IT Workforce.
Jonathan Levine, CTO at Intermedia, said: “Given the critical role IT plays in underpinning business today, a Confidence Score of 7.2 is worrisome. You wouldn’t feel comfortable boarding an airplane if the pilot had a 7.2 confidence level in the plane’s airworthiness. This modest confidence suggests that organizations may be more exposed than leaders realize. We’ll be watching closely to see if further cloud adoption helps improve confidence, or if the insufficient attention given to IT concerns today will further erode confidence in the coming year.”
Index finds that small companies are struggling the most
Michael Gold, CEO of Intermedia, said: “Consistently, IT professionals at smaller companies measured as less confident than larger ones, expressing concerns about their ability to protect and support their organizations. This uncertainty presents MSPs with a real opportunity to help SMBs that don’t have the resources to run IT on their own.”
Other highlights include:
To download the report and view complete results from the 2016 IT Confidence Index, please visit: Intermedia.net/ITConfidence2016
Intermedia’s over 700 employees serve over 1,000,000 users across more than 75,000 businesses and 6,000 active partners, including VARs, MSPs, key distributors and telecoms. Its Partner Program lets partners sell under their own brand with control over billing, pricing and other elements of their customer relationships. Intermedia is the world’s largest independent provider of Exchange email in the cloud and one of the leading cloud voice providers. For more information, visit Intermedia.net.
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