Omega Management Group Recognizes Cohesity for Exceeding Customer ExpectationsSanta Clara, Calif. – Nov. 8, 2017 — /BackupReview.info/ — Cohesity, the pioneer of hyperconverged secondary storage, announced it has received the NorthFace ScoreBoard Award? from Omega Management Group Corp and Customer Relationship Management Institute (CRMI) for excellence in customer service and support in 2016. Since 2000, the award has been presented annually to companies who, as rated solely by their customers, exceeded expectations in customer satisfaction during the prior calendar year. Cohesity is intensely focused on supporting customers who are making the leap to hyperconverged secondary storage, working hand-in-hand to solve specific technical issues as well as adding new capabilities to help them achieve maximum cost savings and management efficiency. The Cohesity support team partners with customers throughout their entire journey – from first proof-of-concept to deployment and maintenance – and is deeply invested in the success of every deployment. Tweet this: .@Cohesity Wins NorthFace ScoreBoard Award? for Top-Rated Customer Service and Support From @OmegaManagement: https://ctt.ec/WJbfQ News Facts
Comments “The NorthFace ScoreBoard Award? recognizes organizations who not only offer exemplary customer service, but who also center their existence (companies’ DNA) on a deep commitment to continuously exceeding customer expectations,” said John Alexander Maraganis, president and CEO, Omega/CRMI. “In 2016, more than 275 projects, many international in scope, were judged from scores of companies based in the U.S. and abroad. The majority of companies are repeat recipients, which shows that, despite the tough economy, implementing a customer experience management (CEM) strategy is a reliable, proven way to achieve business success.” Customer Reviews
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About Cohesity Media Contact: BOCA Communications for Cohesity Source: Cohesity
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