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April 01, 2014

The top 100 online backup companies are grouped into 4 categories, namely:

1) Consumer – for the general consumers

2) Small Medium Business (SMB) – for small and medium businesses

3) Enterprise – for large enterprise corporations

4) Enablers – for enablers, channel, white label companies

The top 100 Online Backup Companies are determined mainly based on these criteria outlined in this article:

How Do I Choose the Best Online Backup Provider?

In addition to the points specified in the above link, we also take into consideration news releases companies publish in the preceding month, server stability, reports from our mystery shoppers, our own reviews, the company’s culture and ethics, users’ feedback, company corporate blogs, and more.

To read our official news release regarding our top 100 online backup companies, please click here.

The Top 100 Online Backup Companies for April 2014

Online Backup Reviews: Top 25 Top 75 Top 100 Online Backup Service Providers

Unless otherwise indicated, all domains are “dot com” websites.

Note: Some companies might have products and/or services in 2 or more categories.

Note: “Pure Enablers” are excluded from the providers list (i.e. Consumer, SMB, and Enterprise columns).

# CONSUMER SMALL MEDIUM BUSINESS ENTERPRISE ENABLERS
01 Carbonite (Our Review) KineticD (Our Review) Backup-Technology Asigra (Our Review)
02 Backblaze Carbonite Business Securstore (Our Review) KineticD (Our Review)
03 IDrive (Our Review) IBackup CoreVault NovaStor (Our Review)
04 Mozy (Our Review) MozyPro StorageGuardian Vembu (Our Review)
05 SugarSync Zetta.net DataBarracks Backup-Technology
06 Keepit.com (Our Review) ROBOBAK BUMI Securstore
07 KeepVault (Our Review) KeepVaultPro (Our Review) Intronis CoreVault
08 Dropbox VaultLogix DataStorageCorp Zetta.net
09 SpiderOak SOSonlinebackup eTegrity Intronis
10 Acronis ElephantDrive OBC** StorageCraft
11 MyOtherDrive DataPreserve SunGard Mozy
12 JungleDisk 3X (Our Review) EVault VaultLogix
13 LiveDrive BackupRight Yotta280 Autonomy
14 F-Secure BackupDirect.net CrashPlan CTERA (Our Review)
15 Backupify* NextVault OnCoreIT.co.uk BackupAgent
16 ADrive Novosoft Another 9 CommVault
17 MyPCBackup (Our Review) FilesAnywhere Terremark EVault
18 Concentsus IASOBackup GlobalDataVault Axcient
19 AltDrive DataCastleCorp Consonus Venyu
20 Norton CloudBerryLab AmeriVault e-Ternity
21 Verizon NetMass Zmanda Terremark
22 SafeCopyBackup Redstor Egnyte DakotaBackup
23 SecureBackup VaultUSA DriveHQ Xilocore
24 Comcast.net Carroll.net BackupManager Memopal
25 Strato CentralDataStorage Fifosys Attix5

To learn more about the enabling companies and their respective categories, click here.

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* Social networking accounts backup (e.g. facebook, twitter, etc.)

** OBC = www.OnlineBackupCompany.no

Do you have any feedback on these top 4X25 online backup companies picks? Are there companies listed in a wrong sector? Did we miss your favourite company? Tell us why.

Here are our reviews of online backup companies that have not made it to our top pick list:

1. HPUpline (Our Review) (got out of business on March 31, 2009)

2. Dell DataSafe (Our Review)

3. SwapDrive (Our Review)

4. Dmailer (Our Review)

================

The following are recommended sites for Mac Online Backup (in alphabetical order):

Backblaze

Carbonite

Crash Plan

FireVault

IDrive

KineticD

Mozy

============

Click here for our directory

© 2014 – BackupReview.info

 

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April 01, 2014

The growth of the online backup industry, over the last one decade, has been dramatic. The market has witnessed the rise and fall of many start ups and stabilization of others. Interestingly, the companies that have gained a strong foothold in the industry are not all similar. There is a subtle distinction in the nature and types of services they offer. Some of these companies are pure enablers, while others combine enablement functions with direct-to-market services. Yet others, may license the software from enablers with or without re-branding options and service the online backup service needs of their clients.

Five distinct categories can be identified as under (click on links for details):
1/ Pure Enabler
2/ Enabler & Service Provider – Channel or Direct
3/ Service Provider – Channel Only
4/ Service Provider – Channel and Direct
5/ Service Provider – Direct Only (For complete list of companies, see our top monthly ranking list)

Based on a number of factors, such as technology, features, easy of use, dedication to MSPs, channel, revenue structure, reputation, support, price entry point, value, and corporate culture of the companies, we have summarized our rankings.

The companies are categorized in their respective columns. If we have made an error in the category or companies have changed their business plan and as a result need to be categorized in a different column, please let us know.

Top Online Cloud Backup Enablers

Note: Click on company names to read their profiles

No. Company Ranking (Click links for more details)
Pure Enabler Enabler & Service Provider
Channel or Direct
Service Provider Channel Only Service Provider Channel and Direct
1 Asigra Y
2 KineticD Y
3 Novastor Y
4 Vembu Y
5 Backup-Technology Y
6 Securstore Y
7 CoreVault Y
8 Zetta.net Y
9 Intronis Y
10 StorageCraft Y
11 Mozy Y
12 VaultLogix Y
13 Autonomy Y
14 CTERA Y
15 BackupAgent Y
16 CommVault Y
17 EVault Y
18 Axcient Y
19 Venyu Y
20 e-Ternity Y
21 Terremark Y
22 DakotaBackup Y
23 Xilocore Y
24 MemoPal Y
25 Attix5 Y

For a 5th category of online backup companies that offer direct services to end users, please check out our top online backup monthly rankings. These 75 companies are listed in three columns – Consumer, SMBs and Enterprises.

I. Pure Enablers: These are companies that develop and own the online backup software. They license the product to their MSP partners. The MSPs can re-brand the product and sell services under their own banner and brand and are supported by the enabling company for deployment of the software. Pure enablers do not provide any cloud backup services themselves and do not own/host any vaults. No channel conflict. These companies may also partner with distributors and resellers for distribution or sale of licenses.

II. Enablers & Service Providers – Channel or Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients.

III. Service Providers – Channel Only: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. They may own/host their vaults, but go-to-market ONLY through their wholesale resellers. If they own the software or have the distribution rights for the software, they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. They do not sell cloud backup services directly to end-user customers. No channel conflict.

IV. Service Provider – Channel and Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. These companies license software from enablers, and own/host their vaults, but go-to-market BOTH directly to end-user customers AND through their wholesale resellers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. Potential for channel conflict.

V. Service Providers – Direct Only: These are companies who develop and own their own software or license it from an enabler and own/host their vaults, but go-to-market directly to end-user customers. for providing online backup services to their clients. They do not sell cloud backup services via resellers. No channel conflict.

Below are our enablers’ ranking profiles:

1. Asigra – Based in Toronto, Canada, Asigra describes itself as a company that is devoted to furthering Cloud Backup, Recovery and Restore (BURR) by offering its cloud solutions entirely through its Partner ecosystem. The company prides itself on its role as a cloud service enabler and focuses all its energies on architecting a cloud solution that is agentless; differentiated with a robust backup and recovery engine and a capacity based pricing model. With over twenty five years of experience and 550,000 deployments globally, Asigra is distinguished by its innovation and efforts at educating the BURR marketplace and driving the demand for best-of-the-breed cloud-based services. The company assumes a non conflicting role and believes in creatively nurturing its Partner ecosystem by providing its partners with value beyond the software. Asigra is committed to providing its partners with effective marketing and sales tools to help them scale their cloud backup business and position themselves as leaders within the market. With an aggressive Partner Program, Asigra partners are able to deploy cost-effective public, hybrid and private cloud solutions to consumers, SMBs and Enterprises worldwide. Service Providers Powered by Asigra, including Terremark (a Verizon Company), NTT America, CDW, HP and Backup Technology, are actively helping define standards for the industry. David Farajun, the CEO of the company does not hesitate to declare that Asigra’s success is defined by the success of its partners.

2. KineticDKineticD‘s Partner programs enable more than 1,000 MSPs, and OEMs offer branded online backup and recovery services to more than 40,000 customers across sectors with a minimum monthly commitment or on an agreed commission basis. An integrated remote desktop feature of the software links mobile workers and remote offices with the service provider’s data center and creates the necessary mesh for effective anywhere, anytime, business operations. Branded KineticD partners can set up the entire system in a few hours. The powered by label on the partner website defines the source of the SaaS software engine that keeps the system running. The account management web portal is template based and can be customized by the Partner to their taste. The GUI facilitates personalization and management of APIs with carrier class scalability and reliability. The authorized reseller has full access to all the knowledge resources of the parent company, including marketing and sales strategies. Partners can use the logo and trademark; marketing collateral materials; online banners and email marketing templates to position themselves effectively in their chosen market.

3. NovaStorNovaStor, a global company with offices in Switzerland, Germany and the U.S., markets its award-winning, Cloud, SMB and Enterprise backup and recovery products through MSPs, VARs, OEMs and System Retailers. It guarantees its Partners, Cloud, MSP, SMB and Enterprise customers personal account management, enticing discounts, extensive tailor-made product training, efficient lead generation, practical support for marketing and 24-7 local technical support. Further, it provides these Enterprise, Cloud and MSP Partners and customers with unlimited access to support forums, information portals and a variety of workshops, webinars and training sessions to promote the commercial interests of their partners. Partners and MSPs who sign up with NovaStor can expect to have the company’s full attention and support in building long-term, solid business relationships that are founded on transparency, simplicity and personal interaction. NovaStor proudly asserts on its website that its partner program constructs with all components required to to build successful companies that can capitalize on growth markets and create wealth for all stakeholders. The programs are designed to ensure that NovaStor and its partners, some of which include HP, General Mills, and Tieto, go to market with complete confidence that they will be successful together.

4. VembuVembu is not a direct-to-customer sales Company. This, Chennai, India based company, takes its place in the cloud backup and recovery marketplace as a cost effective, hybrid data protection product developer, catering to the needs of small and medium businesses, through the agency of its partners. With over 2000 MSPs, VARs, resellers and distributors registered and marketing its product– StoreGrid–the company categorizes as a cloud enabler–a service provider’s service provider. Vembu’s award winning software StoreGrid–is built around a simple, pay as you go licensing model that integrates business automation and RMM platforms; supports backup of Disk Image, MS SQL, MS Exchange, MS Sharepoint, MySQL, VMWare and Oracle and the interfaces are completely customizable and brand-able. The company nurtures its partners by constantly interacting with them at webinars and conferences and providing them with a range of marketing strategy tools. The company’s dynamic and interactive website provides partners and their customers with access to support forums, How-to videos, knowledge bases, FAQs and other systems.

5. Backup-TechnologyBackup-Technology is one of the world’s leading providers of fully managed online backup and disaster recovery services. With offices in Leeds, UK and Houston, US, Backup Technology protect over 7 Petabytes of data for companies with data sizes between 50GB and over 100TB in their European and US data centers. Working with clients across all industry sectors, Backup Technology’s impressive portfolio of customers includes The British Red Cross, Liverpool Football Club, The Government Offices, Cheshire Police, Lloyds Register Masterlock and LK Bennett. Backup Technology’s partners include global integrators such as Fujitsu, Logica, CSC and Colt and nationwide companies such as TSG, The Internet Group and K3. Backup Technology’s solution is powered by Asigra and all services are ISO9001, ISO27001 and BS25999 certified.

6. Securstore – Established in 1991, Securstore is a trusted specialist, providing Cloud Services. By using best of breed technology, it provides a simple, bespoke data solution that can protect data stores of all sizes. Ranging from a few gigabytes to hundreds of terabytes, SecurStore helps businesses of every size and sector. Since 2004, SecurStore has offered Cloud Services, which include Cloud Backup and Cloud Storage. This unique, sustainable model allows it to support customers across every sector, including financial, legal, engineering, retail and manufacturing, regardless of natural data growth. Full 24/7 support ensures knowledgeable experts are always available to provide assistance and when combined with its head office in London, SecurStore’s flexible solution is perfectly positioned to service its global client base. Depending on customer requirements, data is securely stored in UK and US data centres. SecurStore also offers 100% green data centre storage, which is powered by geothermal and hydroelectric power sources. This ensures customers’ social responsibility and reduces their overall carbon footprint in line with governmental guidelines. SecurStore is registered and certified by the British Standards Institute (BSI) for ISO 27001 accreditation and also regulated by the ANSI-ASQ National Accreditation Board (ANAB). Its Cloud Services are fully compliant with major Standards, Acts and Directives, like Sarbanes Oxley, the Data Protection Act, HIPAA and many other security / compliance standards.

7. CoreVaultCoreVault, headquartered at Oklahoma City, offers backup and recovery solutions to legal, dental, small and medium businesses and governmental bodies. The software, built in partnership with VMware, increases operational flexibility, consolidates security processes and delivers a built-in backup and data protection system that works without a hitch. Data stores are HIPAA, Sarbanes-Oxley and PCI compliant and the SAS 70 Type II facility provides separate solutions for small and medium businesses and large enterprises. CoreVault stores customer data, redundantly, in two geographically separate data centers to ensure business continuity and data availability on demand. A data analysis tool that is available on the website assists customers in evaluating their data and defining their backup and storage requirements. The company goes direct-to-market, but has a layered partnership program that is designed to expand new markets and promote the CoreVault product effectively. To this end, a no cost sales and technical training is provided to Approved partners and marketing dollar funds are made available to them. Partners can set their own pricing and servicing models and expand their customer base.

8. Zetta.net – Zetta.net provides an enterprise-grade 3-in-1 backup, disaster recovery and archiving technology for small/medium enterprises, MSPs, VARs, and System Integrators. The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local, offsite, archiving and disaster recovery functionality integrated into a single solution, Zetta.net delivers the value of multiple products at a fraction of the cost. Zetta is redefining traditional hybrid cloud backup with its unique, appliance-free approach featuring Smart Cloud and Lean Local Copy technology. Zetta.net’s Smart Cloud, which integrates the functionality of backup, snapshot and replication technology, abolishes the need for a local appliance. Smart Cloud, together with the Lean Local Copy feature, advances the hybrid cloud model to deliver fast, reliable data backup and recovery at a fraction of the cost of backup alone. For its partner ecosystem, this means less time spent implementing and managing customer deployments because going on-site isn’t necessary. Zetta’s commitment to its partners doesn’t stop at minimizing conflict, but aspires to maximize collaboration with partners across all functions in the company. For both partners and direct customers, Zetta’s message is to expect more from your backups!

9. Intronis – Boston headquartered, Intronis has designed a product specifically resellers and has made a commitment to deliver the benefits of Fortune 500 companies to small and medium businesses. The designers assert that they appreciate the challenges facing MSPs, distributors and resellers and are policy bound to create a user-friendly system that can be operated remotely. The product is dynamically improved to meet the changing needs of the market and absorb the latest innovations in technology. The endeavor is to backup data in an encrypted format; store it on a scalable, cost effective storage cloud and facilitate recovery from any part of the world. Partners of this SAS70 certified cloud backup and recovery enabler can download a free 14 day trial to evaluate the software before they decide to take the plunge and sign up for the product. The company has assumed a non-conflicting role in promoting this Windows based backup product and are completely focused on channel development, facilitating partners managing the technical and commercial aspects of their business.

10. StorageCraft – Utah-based StorageCraft does not operate entirely through its channel partners. It sells its cloud-based storage services directly to the customer; supporting its partners in increasing the reach of the business; sharing success while acknowledging that the success of its partners is indeed a benchmark for its own success. Partners signing up for the Reseller, MSP or OEM programs, will find that this company is focused on providing innovative ways of ensuring the growth of their partner’s business–be it hand holding them through the set up phase or guiding them through the development and growth phases. The different flavors of the ShadowProtect software that are being marketed by StorageCraft, have won several industry awards for its fast and accurate backup, reliable disaster recovery, secure data protection and is considered the gold standard for system migration for Windows Desktops and servers. The products have the proven capacity to lower costs; reduce downtime; improve security; ensure stability and integrate the remote and mobile systems with the enterprise network.

11. Mozy – “Mozy has a backup plan just for your size” declares the website of Mozy, a backup and recovery company headquartered in Seattle, Washington, USA and having offices at Pleasant Grove, Utah; London, England; Cork, Ireland; Shanghai, China; and Montreal, Canada. Private individuals or small and medium enterprises will find Mozy backup and recovery easy to install, operate and work with, at all times. As part of the Giant EMC, the largest storage provider–Mozy maintains state of art data centers; uncompromising security with military grade encryption and near continuous data protection with granular levels of administrative controls; real time support and a pay-as-you-go pricing model. Mozy has been certified SAS70 Type II compliant and has received ISO 27001 certification. The Company has formed a number of strategic technology and commercial partnerships with a range of businesses to provide add-on services to its clients and to enhance their experience of cloud computing. It does not partner with MSPs, distributors or resellers to expand the reach of the market.

12. VaultLogix – VaultLogix believes that data backup is not a “one size fits all” solution. VaultLogix’s Internet Vault suite of online backup solutions can be leveraged to safeguard customer data in the most advantageous way based on the particular needs of each business. Each solution VaultLogix provides can back up data both locally and offsite, ensuring that customers can recover from data loss with the optimal combination of speed, availability, and offsite protection. In addition to providing data backup and recovery solutions to businesses of all sizes, VaultLogix also delivers industry-leading solutions for remote backup service support, billing, marketing and integration. This combination of capabilities enable VAR’s, MSP’s and IT Consultants to generate an additional profit center for their service business by providing a holistic backup solution to their clients that can be managed with ease.

13. Autonomy – Autonomy, an HP Company, is a global leader in software that helps companies derive meaning from human information, or unstructured data – social media, email, video, audio, text and web pages – as well as structured data. Autonomy’s Protect product portfolio takes a meaning-based approach to information governance and offers market leading archiving and data management software. It offers a comprehensive suite of Data Protection solutions that are used by thousands of customers around the world to store, protect, retrieve and organize information based on contextual understanding of the data. These solutions include HP Data Protector 7 for backing up data on physical or virtual servers, LiveVault for fully managed cloud-based, server data protection, storage and management, and Connected Backup, that enables mobile backup for laptops and desktops. Please visit www.autonomy.com to find out more.

14. CTERA Networks – CTERA Networks revolutionizes storage and data protection for SMBs and branch offices with Cloud Attached Storage®, a hybrid solution that combines secure cloud storage services with on-premises storage appliances for a seamless user experience. Current solutions for data storage and data protection – such as file servers and backup tape drives – are unnecessarily expensive and disparate. Since SMBs and branch offices are in short supply of IT staff and data management practices are often non-existent, there is a real need for a cost-effective, all-in-one solution for centralized storage and secure off-site data protection. Cloud Attached Storage by CTERA is the answer to the storage and data protection woes of SMBs and remote/branch offices (ROBO). Integrating reliable cloud storage with appliances that are integrated cloud storage gateways and network attached storage (NAS) devices, it provides much needed reliability and storage flexibility, bundled as an easy-to-use, remotely managed storage service. CTERA has designed its technology to cater to the needs of service providers, and is partnering with leading cloud service providers, MSPs and resellers to deliver managed storage, hybrid local/off-site backup and file sharing services to their customers. CTERA Networks is privately held and backed by Benchmark Capital.

15. BackupAgent – BackupAgent, a company located in Delft, The Netherlands, operates 100% through channel partners to create disk-based backup solutions that ensure maximum customer satisfaction. The layered, global partner programs are designed to provide continual growth path to their partners–who can be Service Providers (ISPs, ASPs or MSPs), Resellers, Hosting Companies, System Integrators or Telco’s–located anywhere in the world and in any time zone. The company provides its partners with excellent marketing and technical support; a plethora of training sessions; access to marketing materials, documents; Logins to the knowledgebase/ forums and recognition of the Partner Status. BackupAgent software is distinguished by its ability to integrate with third party software to deliver online backup services that combines server scalability with inviolable security; intuitive GUIs; robust centralized management consoles and needs driven software development cycles. Jack Zubarev, President of Marketing Alliances at Parallels declared that BackupAgent has become a leader in online backup market through its ability to integrate and consistently deliver the services to their customers need.

16. CommVault – Gartner’s 2011 Magic Quadrant described CommVault as one of the Leaders in Backup and Recovery market. The forward-thinking philosophy of the company–designated Solving Forward–is considered to be one-of-a-kind by its stakeholders. The Simpana software, marketed by the company only through mutually advantageous partnerships, aims to deliver complete data management solutions with infinite scalability and unprecedented control over data and costs. Agentless SRM constructs call XenServers into operation and snaps quiesced virtual machines into place, linked to a proxy with potential for disk level or file level restores to virtual machines. Audit trials, alerts and monitoring tools are integrated into tracking mechanisms for enhanced security of information. Primary, secondary, synchronized, automatic, inline, selective or deferred backup copies are maintained to ensure redundancy of backup for instantaneous recovery. User can streamline operations with policy definitions via a central management console. The software is supported by innovative technologies provided by its partners such as Dell, HDS, HP, Microsoft, NetApp, VMWare, Novell, Oracle, Sun Microsystems and Bull.

17. EVault – EVault ends controversies surrounding on-premise and cloud-connected storage services. This San Francisco, California based company has leveraged its two decade long experience in cloud computing, in creating a hybrid solution that connects the on-premise data stores to the offsite, remote storage cloud. The company takes pride in declaring that their software never backs down. Always backs you up. MSPs, data centers, telecommunication carriers, application providers and a host of technology providers, partner with EVault to reach out to customers and deliver hybrid cloud storage solutions that are brand able, scalable, secure and reliable. The overarching company policy dictates that the company’s executives find ways and means of reducing their carbon footprint and contribute to the creation of environmentally friendly software. Consequently, the architecture design systematically reduces overuse of hardware or energy and minimizes system activities. EVault can be purchased as a license or a service or both and partners can enjoy access to a wealth of partner resources and unfailing technical support in hybrid cloud deployments.

18. Axcient – Axcient (founded in 2006 at Mountain View, California), is a privately held company backed by Allegis Capital, Peninsula Ventures and Thomvest. The Company provides cloud services through a network of MSPs, distributors and resellers. A dedicated management team is geared to develop its partner programs and provide continuous support with a variety of training options and co-marketing choices. Certification of at least one member of the staff as Axcient Support Technician is a precondition to partnership. The company does not encourage development or modification of Axcient’s appliances or request for phone based trainings. The frictionless partnership philosophy is extended to partner relations and indirectly to customer relations. The Axcient platform combines ease of use with unprecedented uptime guarantees to the small and medium business segment. Users can expect to enjoy cost savings with pay as you go service features, zero investment in infrastructure, license or software expenditures. The service integrates the best elements of on-premise data protection and online disaster recovery services to ensure customer satisfaction.

19. Venyu – Venyu is both a service provider and an enabler. The company sees no conflict between its role as a service provider and service enabler. It partners with Amerivault and Network Technology Group to provide state-of-the-art branded cloud services to both its customers and partners. While Amerivault helps Venyu deploy automated offsite redundant storage features and comprehensive compliance solutions, NTG provides the technology resources required for improving business processes. The company goes direct to market garnering support from the 30 years of experience that distinguishes the Amerivault /NTG combination and the brand value that comes with it. Cloud service providers who sign up under the referral, reseller or strategic partner programs are given access to the same commercial grade services and facilities that are offered at Venyu data center at Baton Rouge and continuity site at Springfield, MO to the service provider arm of the company. On par technical support is made available 24/7/365 to both customers and partners as everyone involved strives to make data invincible.

20. e-Ternity – e-Ternity is a Mississauga, Ontario based company. This Canadian company offers Asigra empowered cloud based products that address the core infrastructure management issues surrounding business continuity planning and high availability technology services. It has integrated a number of state-of-art technologies to deliver a comprehensive portfolio of managed cloud services. Customers can settle for a custom, robust mid-level solution that takes care of all kinds of acceptable risks within a given budget. The leadership is committed to excellence and the motivation of its workforce makes all the difference to the quality of delivery of services which are available for fixed terms, fixed rates or at affordable monthly rates with no requirement of up-front investments. Channel partners appreciate the explosive, professional business launch packages and extensive support services that are offered by the company to its partners. The ongoing standard partner programs keep them updated and market savvy, while their customers can avail of telephonic and email based advice from the experts fielded by the company in their support team.

21. Terremark – Terremark, a subsidiary of Verizon, headquartered at Miami; Florida was founded in 1996 and was acquired by Verizon in 2011. The company is widely acknowledged as a Infrastructure as a Service (IaaS) leader with a proven track record for delivering highly available and highly secure collocation and managed hosting services to partners and customers and those keen to develop seamless hybrid environments. Networks of data centers–spanning continents–provide secure public, private or hybrid cloud solutions to governments and small, medium or large enterprises. The company operates with a mission to transform global IT by setting IT deployment standards that deliver unmatched scale, security and reliability without fail. Terremark is powered by Asigra. Channel partners have the freedom to sell relabeled, re-branded private cloud backup solutions to their customers riding on the data center and managed hosting services offered by the company. The elaborate partner programs and customer support services, designed by the company, give guarantee of constant and unceasing support to partners and customers wherever located.

22. Dakota Backup – Dakota Backup, founded in 2005 at Rapid City, South Dakota, uses the Asigra software engine to power the backup and recovery of information from client machines to its data center servers. The company is an affiliate of Ketel Connections and Ketel Thorstenson, LLP and has vast experience in networking, cabling and technical support for small and medium sized businesses. It also partners with HP in reselling their products and is a Microsoft Gold Partner. The strong technology expertise available with the company is its USP. Unceasing support to customers and HIPAA compliance are often cited as two reasons why customers should sign up for the company’s products. The company is managed by business professionals, consultants and technology experts. The company reaches out to the market directly and through resellers. It is committed to attracting and developing partnerships and supports its partners in delivering quality solutions to customers. Partners of the company enjoy a high margin; a recurring monthly revenue stream and freedom to re-brand the product to their specifications.

23. Xilocore – Xilocore, Las Vegas, USA provides a tiered, scalable agentless backup and business continuity solution to small and medium businesses through VAR partners. The backup software is powered by Asigra and the innovative business continuity solutions are supported by “All Connected” and “Connecting Point”. The technology offering includes file de-duplication, encryption, local storage, bare metal recovery and remote protection for desktops and laptops. Windows, UNIX, Linux, Novell, Mac and AS400 platforms are supported. Customers have an option to backup their virtual environments locally for instantaneous restore. Data redundancy is guaranteed with replication of the Las Vegas data server at Simi Valley California. All XiloCore service requests are processed by authorized support specialists. The applications are reviewed for completeness and eligibility and service requests are met by authorized XiloCore distributors. The request servicing process may be slightly drawn out as a consequence. The company does not offer direct support to its customers and partners provide the necessary knowledge base and technical expertise that may be requisitioned by customers.

24. MemoPal – MemoPal, started in 2007, has used the three and half years of its existence in the cloud backup and recovery market, to realize the potential of its mission of preserving and organizing digital data. The end result is the development of an online backup and recovery software that integrates the MemoPal Global File System (MGFS) a reliable, scalable, low cost storage technology that offers multi-user storage systems; enterprise class search systems and secure content collaboration systems — to enhance user experience. This Rome, Italy based company attracts clientele from small and medium enterprises and private individuals who want to automatically backup their data on to remote servers securely from anywhere, anytime. The company is now ready to enter into partnerships with MSPs, distributors and resellers around the world and to make available to them the proven MemoPal software and the technologies that have been developed around it. It is gearing up and building partnership programs that will help build lucrative partnerships with local cloud vendors for mutual benefit.

25. Attix5 – In an effort to provide world-class virtual-environment-management software to its customers and partners, Attix5 has entered into an alliance with established technology providers (such as Elite VMware). The company remains focused on data security, virtualization and the cloud. This Stellenbosch, Western Cape, South Africa-based Company, established in 1999, allows customers select from a range of products distinguished as Server Edition; Desktop & Laptop Edition and Storage Platform–to suit their peculiar network and backup needs. Customers, can schedule continuous or regular backups automatically; maintain absolute access control; monitor user activities; de-duplicate information and use FIPS compliant Advanced Encryption protocols to secure data in the online storage repository. Attix5 provides cloud services to small and medium enterprises and storing client data in secure data centers located in three different continents Africa, Europe and Australia. It also supports ISPs; hosted storage platforms; dedicated local LANs or Enterprise wide virtual environments by enabling them with the Attix5 solution and the tools required for hosting secure, scalable, elastic and reliable cloud storage.

© 2014 – BackupReview.info

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March 02, 2014

The top 100 online backup companies are grouped into 4 categories, namely:

1) Consumer – for the general consumers

2) Small Medium Business (SMB) – for small and medium businesses

3) Enterprise – for large enterprise corporations

4) Enablers – for enablers, channel, white label companies

The top 100 Online Backup Companies are determined mainly based on these criteria outlined in this article:

How Do I Choose the Best Online Backup Provider?

In addition to the points specified in the above link, we also take into consideration news releases companies publish in the preceding month, server stability, reports from our mystery shoppers, our own reviews, the company’s culture and ethics, users’ feedback, company corporate blogs, and more.

To read our official news release regarding our top 100 online backup companies, please click here.

The Top 100 Online Backup Companies for March 2014

Online Backup Reviews: Top 25 Top 75 Top 100 Online Backup Service Providers

Unless otherwise indicated, all domains are “dot com” websites.

Note: Some companies might have products and/or services in 2 or more categories.

Note: “Pure Enablers” are excluded from the providers list (i.e. Consumer, SMB, and Enterprise columns).

# CONSUMER SMALL MEDIUM BUSINESS ENTERPRISE ENABLERS
01 Carbonite (Our Review) KineticD (Our Review) Backup-Technology Asigra (Our Review)
02 Backblaze Carbonite Business Securstore (Our Review) KineticD (Our Review)
03 IDrive (Our Review) IBackup CoreVault NovaStor (Our Review)
04 Mozy (Our Review) MozyPro StorageGuardian Vembu (Our Review)
05 SugarSync Zetta.net DataBarracks Backup-Technology
06 Keepit.com (Our Review) ROBOBAK BUMI Securstore
07 KeepVault (Our Review) KeepVaultPro (Our Review) Intronis CoreVault
08 Dropbox VaultLogix DataStorageCorp Zetta.net
09 SpiderOak SOSonlinebackup eTegrity Intronis
10 Acronis ElephantDrive OBC** StorageCraft
11 MyOtherDrive DataPreserve SunGard Mozy
12 JungleDisk 3X (Our Review) EVault VaultLogix
13 LiveDrive BackupRight Yotta280 Autonomy
14 F-Secure BackupDirect.net CrashPlan CTERA (Our Review)
15 Backupify* NextVault OnCoreIT.co.uk BackupAgent
16 ADrive Novosoft Another 9 CommVault
17 MyPCBackup (Our Review) FilesAnywhere Terremark EVault
18 Concentsus IASOBackup GlobalDataVault Axcient
19 AltDrive DataCastleCorp Consonus Venyu
20 Norton CloudBerryLab AmeriVault e-Ternity
21 Verizon NetMass Zmanda Terremark
22 SafeCopyBackup Redstor Egnyte DakotaBackup
23 SecureBackup VaultUSA DriveHQ Xilocore
24 Comcast.net Carroll.net BackupManager Memopal
25 Strato CentralDataStorage Fifosys Attix5

To learn more about the enabling companies and their respective categories, click here.

===========

* Social networking accounts backup (e.g. facebook, twitter, etc.)

** OBC = www.OnlineBackupCompany.no

Do you have any feedback on these top 4X25 online backup companies picks? Are there companies listed in a wrong sector? Did we miss your favourite company? Tell us why.

Here are our reviews of online backup companies that have not made it to our top pick list:

1. HPUpline (Our Review) (got out of business on March 31, 2009)

2. Dell DataSafe (Our Review)

3. SwapDrive (Our Review)

4. Dmailer (Our Review)

================

The following are recommended sites for Mac Online Backup (in alphabetical order):

Backblaze

Carbonite

Crash Plan

FireVault

IDrive

KineticD

Mozy

============

Click here for our directory

© 2014 – BackupReview.info

 

General Tags: SaaS, online backup, online file backup, top rated online backups, backing up online, CEO interviews, compare online backups, online backup reviews, online file storage, software as a service, online data backup, online backup news, data security, online backup providers directory, online backup services, data storage, cloud computing, online backup companies

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March 02, 2014

The growth of the online backup industry, over the last one decade, has been dramatic. The market has witnessed the rise and fall of many start ups and stabilization of others. Interestingly, the companies that have gained a strong foothold in the industry are not all similar. There is a subtle distinction in the nature and types of services they offer. Some of these companies are pure enablers, while others combine enablement functions with direct-to-market services. Yet others, may license the software from enablers with or without re-branding options and service the online backup service needs of their clients.

Five distinct categories can be identified as under (click on links for details):
1/ Pure Enabler
2/ Enabler & Service Provider – Channel or Direct
3/ Service Provider – Channel Only
4/ Service Provider – Channel and Direct
5/ Service Provider – Direct Only (For complete list of companies, see our top monthly ranking list)

Based on a number of factors, such as technology, features, easy of use, dedication to MSPs, channel, revenue structure, reputation, support, price entry point, value, and corporate culture of the companies, we have summarized our rankings.

The companies are categorized in their respective columns. If we have made an error in the category or companies have changed their business plan and as a result need to be categorized in a different column, please let us know.

Top Online Cloud Backup Enablers

Note: Click on company names to read their profiles

No. Company Ranking (Click links for more details)
Pure Enabler Enabler & Service Provider
Channel or Direct
Service Provider Channel Only Service Provider Channel and Direct
1 Asigra Y
2 KineticD Y
3 Novastor Y
4 Vembu Y
5 Backup-Technology Y
6 Securstore Y
7 CoreVault Y
8 Zetta.net Y
9 Intronis Y
10 StorageCraft Y
11 Mozy Y
12 VaultLogix Y
13 Autonomy Y
14 CTERA Y
15 BackupAgent Y
16 CommVault Y
17 EVault Y
18 Axcient Y
19 Venyu Y
20 e-Ternity Y
21 Terremark Y
22 DakotaBackup Y
23 Xilocore Y
24 MemoPal Y
25 Attix5 Y

For a 5th category of online backup companies that offer direct services to end users, please check out our top online backup monthly rankings. These 75 companies are listed in three columns – Consumer, SMBs and Enterprises.

I. Pure Enablers: These are companies that develop and own the online backup software. They license the product to their MSP partners. The MSPs can re-brand the product and sell services under their own banner and brand and are supported by the enabling company for deployment of the software. Pure enablers do not provide any cloud backup services themselves and do not own/host any vaults. No channel conflict. These companies may also partner with distributors and resellers for distribution or sale of licenses.

II. Enablers & Service Providers – Channel or Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients.

III. Service Providers – Channel Only: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. They may own/host their vaults, but go-to-market ONLY through their wholesale resellers. If they own the software or have the distribution rights for the software, they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. They do not sell cloud backup services directly to end-user customers. No channel conflict.

IV. Service Provider – Channel and Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. These companies license software from enablers, and own/host their vaults, but go-to-market BOTH directly to end-user customers AND through their wholesale resellers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. Potential for channel conflict.

V. Service Providers – Direct Only: These are companies who develop and own their own software or license it from an enabler and own/host their vaults, but go-to-market directly to end-user customers. for providing online backup services to their clients. They do not sell cloud backup services via resellers. No channel conflict.

Below are our enablers’ ranking profiles:

1. Asigra – Based in Toronto, Canada, Asigra describes itself as a company that is devoted to furthering Cloud Backup, Recovery and Restore (BURR) by offering its cloud solutions entirely through its Partner ecosystem. The company prides itself on its role as a cloud service enabler and focuses all its energies on architecting a cloud solution that is agentless; differentiated with a robust backup and recovery engine and a capacity based pricing model. With over twenty five years of experience and 550,000 deployments globally, Asigra is distinguished by its innovation and efforts at educating the BURR marketplace and driving the demand for best-of-the-breed cloud-based services. The company assumes a non conflicting role and believes in creatively nurturing its Partner ecosystem by providing its partners with value beyond the software. Asigra is committed to providing its partners with effective marketing and sales tools to help them scale their cloud backup business and position themselves as leaders within the market. With an aggressive Partner Program, Asigra partners are able to deploy cost-effective public, hybrid and private cloud solutions to consumers, SMBs and Enterprises worldwide. Service Providers Powered by Asigra, including Terremark (a Verizon Company), NTT America, CDW, HP and Backup Technology, are actively helping define standards for the industry. David Farajun, the CEO of the company does not hesitate to declare that Asigra’s success is defined by the success of its partners.

2. KineticDKineticD‘s Partner programs enable more than 1,000 MSPs, and OEMs offer branded online backup and recovery services to more than 40,000 customers across sectors with a minimum monthly commitment or on an agreed commission basis. An integrated remote desktop feature of the software links mobile workers and remote offices with the service provider’s data center and creates the necessary mesh for effective anywhere, anytime, business operations. Branded KineticD partners can set up the entire system in a few hours. The powered by label on the partner website defines the source of the SaaS software engine that keeps the system running. The account management web portal is template based and can be customized by the Partner to their taste. The GUI facilitates personalization and management of APIs with carrier class scalability and reliability. The authorized reseller has full access to all the knowledge resources of the parent company, including marketing and sales strategies. Partners can use the logo and trademark; marketing collateral materials; online banners and email marketing templates to position themselves effectively in their chosen market.

3. NovaStorNovaStor, a global company with offices in Switzerland, Germany and the U.S., markets its award-winning, Cloud, SMB and Enterprise backup and recovery products through MSPs, VARs, OEMs and System Retailers. It guarantees its Partners, Cloud, MSP, SMB and Enterprise customers personal account management, enticing discounts, extensive tailor-made product training, efficient lead generation, practical support for marketing and 24-7 local technical support. Further, it provides these Enterprise, Cloud and MSP Partners and customers with unlimited access to support forums, information portals and a variety of workshops, webinars and training sessions to promote the commercial interests of their partners. Partners and MSPs who sign up with NovaStor can expect to have the company’s full attention and support in building long-term, solid business relationships that are founded on transparency, simplicity and personal interaction. NovaStor proudly asserts on its website that its partner program constructs with all components required to to build successful companies that can capitalize on growth markets and create wealth for all stakeholders. The programs are designed to ensure that NovaStor and its partners, some of which include HP, General Mills, and Tieto, go to market with complete confidence that they will be successful together.

4. VembuVembu is not a direct-to-customer sales Company. This, Chennai, India based company, takes its place in the cloud backup and recovery marketplace as a cost effective, hybrid data protection product developer, catering to the needs of small and medium businesses, through the agency of its partners. With over 2000 MSPs, VARs, resellers and distributors registered and marketing its product– StoreGrid–the company categorizes as a cloud enabler–a service provider’s service provider. Vembu’s award winning software StoreGrid–is built around a simple, pay as you go licensing model that integrates business automation and RMM platforms; supports backup of Disk Image, MS SQL, MS Exchange, MS Sharepoint, MySQL, VMWare and Oracle and the interfaces are completely customizable and brand-able. The company nurtures its partners by constantly interacting with them at webinars and conferences and providing them with a range of marketing strategy tools. The company’s dynamic and interactive website provides partners and their customers with access to support forums, How-to videos, knowledge bases, FAQs and other systems.

5. Backup-TechnologyBackup-Technology is one of the world’s leading providers of fully managed online backup and disaster recovery services. With offices in Leeds, UK and Houston, US, Backup Technology protect over 7 Petabytes of data for companies with data sizes between 50GB and over 100TB in their European and US data centers. Working with clients across all industry sectors, Backup Technology’s impressive portfolio of customers includes The British Red Cross, Liverpool Football Club, The Government Offices, Cheshire Police, Lloyds Register Masterlock and LK Bennett. Backup Technology’s partners include global integrators such as Fujitsu, Logica, CSC and Colt and nationwide companies such as TSG, The Internet Group and K3. Backup Technology’s solution is powered by Asigra and all services are ISO9001, ISO27001 and BS25999 certified.

6. Securstore – Established in 1991, Securstore is a trusted specialist, providing Cloud Services. By using best of breed technology, it provides a simple, bespoke data solution that can protect data stores of all sizes. Ranging from a few gigabytes to hundreds of terabytes, SecurStore helps businesses of every size and sector. Since 2004, SecurStore has offered Cloud Services, which include Cloud Backup and Cloud Storage. This unique, sustainable model allows it to support customers across every sector, including financial, legal, engineering, retail and manufacturing, regardless of natural data growth. Full 24/7 support ensures knowledgeable experts are always available to provide assistance and when combined with its head office in London, SecurStore’s flexible solution is perfectly positioned to service its global client base. Depending on customer requirements, data is securely stored in UK and US data centres. SecurStore also offers 100% green data centre storage, which is powered by geothermal and hydroelectric power sources. This ensures customers’ social responsibility and reduces their overall carbon footprint in line with governmental guidelines. SecurStore is registered and certified by the British Standards Institute (BSI) for ISO 27001 accreditation and also regulated by the ANSI-ASQ National Accreditation Board (ANAB). Its Cloud Services are fully compliant with major Standards, Acts and Directives, like Sarbanes Oxley, the Data Protection Act, HIPAA and many other security / compliance standards.

7. CoreVaultCoreVault, headquartered at Oklahoma City, offers backup and recovery solutions to legal, dental, small and medium businesses and governmental bodies. The software, built in partnership with VMware, increases operational flexibility, consolidates security processes and delivers a built-in backup and data protection system that works without a hitch. Data stores are HIPAA, Sarbanes-Oxley and PCI compliant and the SAS 70 Type II facility provides separate solutions for small and medium businesses and large enterprises. CoreVault stores customer data, redundantly, in two geographically separate data centers to ensure business continuity and data availability on demand. A data analysis tool that is available on the website assists customers in evaluating their data and defining their backup and storage requirements. The company goes direct-to-market, but has a layered partnership program that is designed to expand new markets and promote the CoreVault product effectively. To this end, a no cost sales and technical training is provided to Approved partners and marketing dollar funds are made available to them. Partners can set their own pricing and servicing models and expand their customer base.

8. Zetta.net – Zetta.net provides an enterprise-grade 3-in-1 backup, disaster recovery and archiving technology for small/medium enterprises, MSPs, VARs, and System Integrators. The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local, offsite, archiving and disaster recovery functionality integrated into a single solution, Zetta.net delivers the value of multiple products at a fraction of the cost. Zetta is redefining traditional hybrid cloud backup with its unique, appliance-free approach featuring Smart Cloud and Lean Local Copy technology. Zetta.net’s Smart Cloud, which integrates the functionality of backup, snapshot and replication technology, abolishes the need for a local appliance. Smart Cloud, together with the Lean Local Copy feature, advances the hybrid cloud model to deliver fast, reliable data backup and recovery at a fraction of the cost of backup alone. For its partner ecosystem, this means less time spent implementing and managing customer deployments because going on-site isn’t necessary. Zetta’s commitment to its partners doesn’t stop at minimizing conflict, but aspires to maximize collaboration with partners across all functions in the company. For both partners and direct customers, Zetta’s message is to expect more from your backups!

9. Intronis – Boston headquartered, Intronis has designed a product specifically resellers and has made a commitment to deliver the benefits of Fortune 500 companies to small and medium businesses. The designers assert that they appreciate the challenges facing MSPs, distributors and resellers and are policy bound to create a user-friendly system that can be operated remotely. The product is dynamically improved to meet the changing needs of the market and absorb the latest innovations in technology. The endeavor is to backup data in an encrypted format; store it on a scalable, cost effective storage cloud and facilitate recovery from any part of the world. Partners of this SAS70 certified cloud backup and recovery enabler can download a free 14 day trial to evaluate the software before they decide to take the plunge and sign up for the product. The company has assumed a non-conflicting role in promoting this Windows based backup product and are completely focused on channel development, facilitating partners managing the technical and commercial aspects of their business.

10. StorageCraft – Utah-based StorageCraft does not operate entirely through its channel partners. It sells its cloud-based storage services directly to the customer; supporting its partners in increasing the reach of the business; sharing success while acknowledging that the success of its partners is indeed a benchmark for its own success. Partners signing up for the Reseller, MSP or OEM programs, will find that this company is focused on providing innovative ways of ensuring the growth of their partner’s business–be it hand holding them through the set up phase or guiding them through the development and growth phases. The different flavors of the ShadowProtect software that are being marketed by StorageCraft, have won several industry awards for its fast and accurate backup, reliable disaster recovery, secure data protection and is considered the gold standard for system migration for Windows Desktops and servers. The products have the proven capacity to lower costs; reduce downtime; improve security; ensure stability and integrate the remote and mobile systems with the enterprise network.

11. Mozy – “Mozy has a backup plan just for your size” declares the website of Mozy, a backup and recovery company headquartered in Seattle, Washington, USA and having offices at Pleasant Grove, Utah; London, England; Cork, Ireland; Shanghai, China; and Montreal, Canada. Private individuals or small and medium enterprises will find Mozy backup and recovery easy to install, operate and work with, at all times. As part of the Giant EMC, the largest storage provider–Mozy maintains state of art data centers; uncompromising security with military grade encryption and near continuous data protection with granular levels of administrative controls; real time support and a pay-as-you-go pricing model. Mozy has been certified SAS70 Type II compliant and has received ISO 27001 certification. The Company has formed a number of strategic technology and commercial partnerships with a range of businesses to provide add-on services to its clients and to enhance their experience of cloud computing. It does not partner with MSPs, distributors or resellers to expand the reach of the market.

12. VaultLogix – VaultLogix believes that data backup is not a “one size fits all” solution. VaultLogix’s Internet Vault suite of online backup solutions can be leveraged to safeguard customer data in the most advantageous way based on the particular needs of each business. Each solution VaultLogix provides can back up data both locally and offsite, ensuring that customers can recover from data loss with the optimal combination of speed, availability, and offsite protection. In addition to providing data backup and recovery solutions to businesses of all sizes, VaultLogix also delivers industry-leading solutions for remote backup service support, billing, marketing and integration. This combination of capabilities enable VAR’s, MSP’s and IT Consultants to generate an additional profit center for their service business by providing a holistic backup solution to their clients that can be managed with ease.

13. Autonomy – Autonomy, an HP Company, is a global leader in software that helps companies derive meaning from human information, or unstructured data – social media, email, video, audio, text and web pages – as well as structured data. Autonomy’s Protect product portfolio takes a meaning-based approach to information governance and offers market leading archiving and data management software. It offers a comprehensive suite of Data Protection solutions that are used by thousands of customers around the world to store, protect, retrieve and organize information based on contextual understanding of the data. These solutions include HP Data Protector 7 for backing up data on physical or virtual servers, LiveVault for fully managed cloud-based, server data protection, storage and management, and Connected Backup, that enables mobile backup for laptops and desktops. Please visit www.autonomy.com to find out more.

14. CTERA Networks – CTERA Networks revolutionizes storage and data protection for SMBs and branch offices with Cloud Attached Storage®, a hybrid solution that combines secure cloud storage services with on-premises storage appliances for a seamless user experience. Current solutions for data storage and data protection – such as file servers and backup tape drives – are unnecessarily expensive and disparate. Since SMBs and branch offices are in short supply of IT staff and data management practices are often non-existent, there is a real need for a cost-effective, all-in-one solution for centralized storage and secure off-site data protection. Cloud Attached Storage by CTERA is the answer to the storage and data protection woes of SMBs and remote/branch offices (ROBO). Integrating reliable cloud storage with appliances that are integrated cloud storage gateways and network attached storage (NAS) devices, it provides much needed reliability and storage flexibility, bundled as an easy-to-use, remotely managed storage service. CTERA has designed its technology to cater to the needs of service providers, and is partnering with leading cloud service providers, MSPs and resellers to deliver managed storage, hybrid local/off-site backup and file sharing services to their customers. CTERA Networks is privately held and backed by Benchmark Capital.

15. BackupAgent – BackupAgent, a company located in Delft, The Netherlands, operates 100% through channel partners to create disk-based backup solutions that ensure maximum customer satisfaction. The layered, global partner programs are designed to provide continual growth path to their partners–who can be Service Providers (ISPs, ASPs or MSPs), Resellers, Hosting Companies, System Integrators or Telco’s–located anywhere in the world and in any time zone. The company provides its partners with excellent marketing and technical support; a plethora of training sessions; access to marketing materials, documents; Logins to the knowledgebase/ forums and recognition of the Partner Status. BackupAgent software is distinguished by its ability to integrate with third party software to deliver online backup services that combines server scalability with inviolable security; intuitive GUIs; robust centralized management consoles and needs driven software development cycles. Jack Zubarev, President of Marketing Alliances at Parallels declared that BackupAgent has become a leader in online backup market through its ability to integrate and consistently deliver the services to their customers need.

16. CommVault – Gartner’s 2011 Magic Quadrant described CommVault as one of the Leaders in Backup and Recovery market. The forward-thinking philosophy of the company–designated Solving Forward–is considered to be one-of-a-kind by its stakeholders. The Simpana software, marketed by the company only through mutually advantageous partnerships, aims to deliver complete data management solutions with infinite scalability and unprecedented control over data and costs. Agentless SRM constructs call XenServers into operation and snaps quiesced virtual machines into place, linked to a proxy with potential for disk level or file level restores to virtual machines. Audit trials, alerts and monitoring tools are integrated into tracking mechanisms for enhanced security of information. Primary, secondary, synchronized, automatic, inline, selective or deferred backup copies are maintained to ensure redundancy of backup for instantaneous recovery. User can streamline operations with policy definitions via a central management console. The software is supported by innovative technologies provided by its partners such as Dell, HDS, HP, Microsoft, NetApp, VMWare, Novell, Oracle, Sun Microsystems and Bull.

17. EVault – EVault ends controversies surrounding on-premise and cloud-connected storage services. This San Francisco, California based company has leveraged its two decade long experience in cloud computing, in creating a hybrid solution that connects the on-premise data stores to the offsite, remote storage cloud. The company takes pride in declaring that their software never backs down. Always backs you up. MSPs, data centers, telecommunication carriers, application providers and a host of technology providers, partner with EVault to reach out to customers and deliver hybrid cloud storage solutions that are brand able, scalable, secure and reliable. The overarching company policy dictates that the company’s executives find ways and means of reducing their carbon footprint and contribute to the creation of environmentally friendly software. Consequently, the architecture design systematically reduces overuse of hardware or energy and minimizes system activities. EVault can be purchased as a license or a service or both and partners can enjoy access to a wealth of partner resources and unfailing technical support in hybrid cloud deployments.

18. Axcient – Axcient (founded in 2006 at Mountain View, California), is a privately held company backed by Allegis Capital, Peninsula Ventures and Thomvest. The Company provides cloud services through a network of MSPs, distributors and resellers. A dedicated management team is geared to develop its partner programs and provide continuous support with a variety of training options and co-marketing choices. Certification of at least one member of the staff as Axcient Support Technician is a precondition to partnership. The company does not encourage development or modification of Axcient’s appliances or request for phone based trainings. The frictionless partnership philosophy is extended to partner relations and indirectly to customer relations. The Axcient platform combines ease of use with unprecedented uptime guarantees to the small and medium business segment. Users can expect to enjoy cost savings with pay as you go service features, zero investment in infrastructure, license or software expenditures. The service integrates the best elements of on-premise data protection and online disaster recovery services to ensure customer satisfaction.

19. Venyu – Venyu is both a service provider and an enabler. The company sees no conflict between its role as a service provider and service enabler. It partners with Amerivault and Network Technology Group to provide state-of-the-art branded cloud services to both its customers and partners. While Amerivault helps Venyu deploy automated offsite redundant storage features and comprehensive compliance solutions, NTG provides the technology resources required for improving business processes. The company goes direct to market garnering support from the 30 years of experience that distinguishes the Amerivault /NTG combination and the brand value that comes with it. Cloud service providers who sign up under the referral, reseller or strategic partner programs are given access to the same commercial grade services and facilities that are offered at Venyu data center at Baton Rouge and continuity site at Springfield, MO to the service provider arm of the company. On par technical support is made available 24/7/365 to both customers and partners as everyone involved strives to make data invincible.

20. e-Ternity – e-Ternity is a Mississauga, Ontario based company. This Canadian company offers Asigra empowered cloud based products that address the core infrastructure management issues surrounding business continuity planning and high availability technology services. It has integrated a number of state-of-art technologies to deliver a comprehensive portfolio of managed cloud services. Customers can settle for a custom, robust mid-level solution that takes care of all kinds of acceptable risks within a given budget. The leadership is committed to excellence and the motivation of its workforce makes all the difference to the quality of delivery of services which are available for fixed terms, fixed rates or at affordable monthly rates with no requirement of up-front investments. Channel partners appreciate the explosive, professional business launch packages and extensive support services that are offered by the company to its partners. The ongoing standard partner programs keep them updated and market savvy, while their customers can avail of telephonic and email based advice from the experts fielded by the company in their support team.

21. Terremark – Terremark, a subsidiary of Verizon, headquartered at Miami; Florida was founded in 1996 and was acquired by Verizon in 2011. The company is widely acknowledged as a Infrastructure as a Service (IaaS) leader with a proven track record for delivering highly available and highly secure collocation and managed hosting services to partners and customers and those keen to develop seamless hybrid environments. Networks of data centers–spanning continents–provide secure public, private or hybrid cloud solutions to governments and small, medium or large enterprises. The company operates with a mission to transform global IT by setting IT deployment standards that deliver unmatched scale, security and reliability without fail. Terremark is powered by Asigra. Channel partners have the freedom to sell relabeled, re-branded private cloud backup solutions to their customers riding on the data center and managed hosting services offered by the company. The elaborate partner programs and customer support services, designed by the company, give guarantee of constant and unceasing support to partners and customers wherever located.

22. Dakota Backup – Dakota Backup, founded in 2005 at Rapid City, South Dakota, uses the Asigra software engine to power the backup and recovery of information from client machines to its data center servers. The company is an affiliate of Ketel Connections and Ketel Thorstenson, LLP and has vast experience in networking, cabling and technical support for small and medium sized businesses. It also partners with HP in reselling their products and is a Microsoft Gold Partner. The strong technology expertise available with the company is its USP. Unceasing support to customers and HIPAA compliance are often cited as two reasons why customers should sign up for the company’s products. The company is managed by business professionals, consultants and technology experts. The company reaches out to the market directly and through resellers. It is committed to attracting and developing partnerships and supports its partners in delivering quality solutions to customers. Partners of the company enjoy a high margin; a recurring monthly revenue stream and freedom to re-brand the product to their specifications.

23. Xilocore – Xilocore, Las Vegas, USA provides a tiered, scalable agentless backup and business continuity solution to small and medium businesses through VAR partners. The backup software is powered by Asigra and the innovative business continuity solutions are supported by “All Connected” and “Connecting Point”. The technology offering includes file de-duplication, encryption, local storage, bare metal recovery and remote protection for desktops and laptops. Windows, UNIX, Linux, Novell, Mac and AS400 platforms are supported. Customers have an option to backup their virtual environments locally for instantaneous restore. Data redundancy is guaranteed with replication of the Las Vegas data server at Simi Valley California. All XiloCore service requests are processed by authorized support specialists. The applications are reviewed for completeness and eligibility and service requests are met by authorized XiloCore distributors. The request servicing process may be slightly drawn out as a consequence. The company does not offer direct support to its customers and partners provide the necessary knowledge base and technical expertise that may be requisitioned by customers.

24. MemoPal – MemoPal, started in 2007, has used the three and half years of its existence in the cloud backup and recovery market, to realize the potential of its mission of preserving and organizing digital data. The end result is the development of an online backup and recovery software that integrates the MemoPal Global File System (MGFS) a reliable, scalable, low cost storage technology that offers multi-user storage systems; enterprise class search systems and secure content collaboration systems — to enhance user experience. This Rome, Italy based company attracts clientele from small and medium enterprises and private individuals who want to automatically backup their data on to remote servers securely from anywhere, anytime. The company is now ready to enter into partnerships with MSPs, distributors and resellers around the world and to make available to them the proven MemoPal software and the technologies that have been developed around it. It is gearing up and building partnership programs that will help build lucrative partnerships with local cloud vendors for mutual benefit.

25. Attix5 – In an effort to provide world-class virtual-environment-management software to its customers and partners, Attix5 has entered into an alliance with established technology providers (such as Elite VMware). The company remains focused on data security, virtualization and the cloud. This Stellenbosch, Western Cape, South Africa-based Company, established in 1999, allows customers select from a range of products distinguished as Server Edition; Desktop & Laptop Edition and Storage Platform–to suit their peculiar network and backup needs. Customers, can schedule continuous or regular backups automatically; maintain absolute access control; monitor user activities; de-duplicate information and use FIPS compliant Advanced Encryption protocols to secure data in the online storage repository. Attix5 provides cloud services to small and medium enterprises and storing client data in secure data centers located in three different continents Africa, Europe and Australia. It also supports ISPs; hosted storage platforms; dedicated local LANs or Enterprise wide virtual environments by enabling them with the Attix5 solution and the tools required for hosting secure, scalable, elastic and reliable cloud storage.

© 2014 – BackupReview.info

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February 02, 2014

The top 100 online backup companies are grouped into 4 categories, namely:

1) Consumer – for the general consumers

2) Small Medium Business (SMB) – for small and medium businesses

3) Enterprise – for large enterprise corporations

4) Enablers – for enablers, channel, white label companies

The top 100 Online Backup Companies are determined mainly based on these criteria outlined in this article:

How Do I Choose the Best Online Backup Provider?

In addition to the points specified in the above link, we also take into consideration news releases companies publish in the preceding month, server stability, reports from our mystery shoppers, our own reviews, the company’s culture and ethics, users’ feedback, company corporate blogs, and more.

To read our official news release regarding our top 100 online backup companies, please click here.

The USA traffic details of the top 5 online backup companies and enablers from each sector are found here.

The Top 100 Online Backup Companies for February 2014

Online Backup Reviews: Top 25 Top 75 Top 100 Online Backup Service Providers

Unless otherwise indicated, all domains are “dot com” websites.

Note: Some companies might have products and/or services in 2 or more categories.

Note: “Pure Enablers” are excluded from the providers list (i.e. Consumer, SMB, and Enterprise columns).

# CONSUMER SMALL MEDIUM BUSINESS ENTERPRISE ENABLERS
01 Carbonite (Our Review) KineticD (Our Review) Backup-Technology Asigra (Our Review)
02 Backblaze Carbonite Business Securstore (Our Review) KineticD (Our Review)
03 IDrive (Our Review) IBackup CoreVault NovaStor (Our Review)
04 Mozy (Our Review) MozyPro StorageGuardian Vembu (Our Review)
05 SugarSync Zetta.net DataBarracks Backup-Technology
06 Keepit.com (Our Review) ROBOBAK BUMI Securstore
07 KeepVault (Our Review) KeepVaultPro (Our Review) Intronis CoreVault
08 Dropbox VaultLogix DataStorageCorp Zetta.net
09 SpiderOak SOSonlinebackup eTegrity Intronis
10 Acronis ElephantDrive OBC** StorageCraft
11 MyOtherDrive DataPreserve SunGard Mozy
12 JungleDisk 3X (Our Review) EVault VaultLogix
13 LiveDrive BackupRight Yotta280 Autonomy
14 F-Secure BackupDirect.net CrashPlan CTERA (Our Review)
15 Backupify* NextVault OnCoreIT.co.uk BackupAgent
16 ADrive Novosoft Another 9 CommVault
17 MyPCBackup (Our Review) FilesAnywhere Terremark EVault
18 Concentsus IASOBackup GlobalDataVault Axcient
19 AltDrive DataCastleCorp Consonus Venyu
20 Norton CloudBerryLab AmeriVault e-Ternity
21 Verizon NetMass Zmanda Terremark
22 SafeCopyBackup Redstor Egnyte DakotaBackup
23 SecureBackup VaultUSA DriveHQ Xilocore
24 Comcast.net Carroll.net BackupManager Memopal
25 Strato CentralDataStorage Fifosys Attix5

To learn more about the enabling companies and their respective categories, click here.

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* Social networking accounts backup (e.g. facebook, twitter, etc.)

** OBC = www.OnlineBackupCompany.no

Do you have any feedback on these top 4X25 online backup companies picks? Are there companies listed in a wrong sector? Did we miss your favourite company? Tell us why.

Here are our reviews of online backup companies that have not made it to our top pick list:

1. HPUpline (Our Review) (got out of business on March 31, 2009)

2. Dell DataSafe (Our Review)

3. SwapDrive (Our Review)

4. Dmailer (Our Review)

================

The following are recommended sites for Mac Online Backup (in alphabetical order):

Backblaze

Carbonite

Crash Plan

FireVault

IDrive

KineticD

Mozy

============

Click here for our directory

Click here to see the USA traffic details of the top 5 picks in each market segment

© 2013 – BackupReview.info

 

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February 02, 2014

The growth of the online backup industry, over the last one decade, has been dramatic. The market has witnessed the rise and fall of many start ups and stabilization of others. Interestingly, the companies that have gained a strong foothold in the industry are not all similar. There is a subtle distinction in the nature and types of services they offer. Some of these companies are pure enablers, while others combine enablement functions with direct-to-market services. Yet others, may license the software from enablers with or without re-branding options and service the online backup service needs of their clients.

Five distinct categories can be identified as under (click on links for details):
1/ Pure Enabler
2/ Enabler & Service Provider – Channel or Direct
3/ Service Provider – Channel Only
4/ Service Provider – Channel and Direct
5/ Service Provider – Direct Only (For complete list of companies, see our top monthly ranking list)

Based on a number of factors, such as technology, features, easy of use, dedication to MSPs, channel, revenue structure, reputation, support, price entry point, value, and corporate culture of the companies, we have summarized our rankings.

The companies are categorized in their respective columns. If we have made an error in the category or companies have changed their business plan and as a result need to be categorized in a different column, please let us know.

Top Online Cloud Backup Enablers

Note: Click on company names to read their profiles

No. Company Ranking (Click links for more details)
Pure Enabler Enabler & Service Provider
Channel or Direct
Service Provider Channel Only Service Provider Channel and Direct
1 Asigra Y
2 KineticD Y
3 Novastor Y
4 Vembu Y
5 Backup-Technology Y
6 Securstore Y
7 CoreVault Y
8 Zetta.net Y
9 Intronis Y
10 StorageCraft Y
11 Mozy Y
12 VaultLogix Y
13 Autonomy Y
14 CTERA Y
15 BackupAgent Y
16 CommVault Y
17 EVault Y
18 Axcient Y
19 Venyu Y
20 e-Ternity Y
21 Terremark Y
22 DakotaBackup Y
23 Xilocore Y
24 MemoPal Y
25 Attix5 Y

For a 5th category of online backup companies that offer direct services to end users, please check out our top online backup monthly rankings. These 75 companies are listed in three columns – Consumer, SMBs and Enterprises.

I. Pure Enablers: These are companies that develop and own the online backup software. They license the product to their MSP partners. The MSPs can re-brand the product and sell services under their own banner and brand and are supported by the enabling company for deployment of the software. Pure enablers do not provide any cloud backup services themselves and do not own/host any vaults. No channel conflict. These companies may also partner with distributors and resellers for distribution or sale of licenses.

II. Enablers & Service Providers – Channel or Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients.

III. Service Providers – Channel Only: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. They may own/host their vaults, but go-to-market ONLY through their wholesale resellers. If they own the software or have the distribution rights for the software, they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. They do not sell cloud backup services directly to end-user customers. No channel conflict.

IV. Service Provider – Channel and Direct: These are companies who go direct-to-market with online backup services using software developed and owned by them or licensed from other enablers. These companies license software from enablers, and own/host their vaults, but go-to-market BOTH directly to end-user customers AND through their wholesale resellers. If they own the software or have the distribution rights for the software they may license the software to their MSP partners for extending the reach of the market. MSPs can only act as channels for the Enabler or use the software (without branding) for providing services to their clients. Potential for channel conflict.

V. Service Providers – Direct Only: These are companies who develop and own their own software or license it from an enabler and own/host their vaults, but go-to-market directly to end-user customers. for providing online backup services to their clients. They do not sell cloud backup services via resellers. No channel conflict.

Below are our enablers’ ranking profiles:

1. Asigra – Based in Toronto, Canada, Asigra describes itself as a company that is devoted to furthering Cloud Backup, Recovery and Restore (BURR) by offering its cloud solutions entirely through its Partner ecosystem. The company prides itself on its role as a cloud service enabler and focuses all its energies on architecting a cloud solution that is agentless; differentiated with a robust backup and recovery engine and a capacity based pricing model. With over twenty five years of experience and 550,000 deployments globally, Asigra is distinguished by its innovation and efforts at educating the BURR marketplace and driving the demand for best-of-the-breed cloud-based services. The company assumes a non conflicting role and believes in creatively nurturing its Partner ecosystem by providing its partners with value beyond the software. Asigra is committed to providing its partners with effective marketing and sales tools to help them scale their cloud backup business and position themselves as leaders within the market. With an aggressive Partner Program, Asigra partners are able to deploy cost-effective public, hybrid and private cloud solutions to consumers, SMBs and Enterprises worldwide. Service Providers Powered by Asigra, including Terremark (a Verizon Company), NTT America, CDW, HP and Backup Technology, are actively helping define standards for the industry. David Farajun, the CEO of the company does not hesitate to declare that Asigra’s success is defined by the success of its partners.

2. KineticDKineticD‘s Partner programs enable more than 1,000 MSPs, and OEMs offer branded online backup and recovery services to more than 40,000 customers across sectors with a minimum monthly commitment or on an agreed commission basis. An integrated remote desktop feature of the software links mobile workers and remote offices with the service provider’s data center and creates the necessary mesh for effective anywhere, anytime, business operations. Branded KineticD partners can set up the entire system in a few hours. The powered by label on the partner website defines the source of the SaaS software engine that keeps the system running. The account management web portal is template based and can be customized by the Partner to their taste. The GUI facilitates personalization and management of APIs with carrier class scalability and reliability. The authorized reseller has full access to all the knowledge resources of the parent company, including marketing and sales strategies. Partners can use the logo and trademark; marketing collateral materials; online banners and email marketing templates to position themselves effectively in their chosen market.

3. NovaStorNovaStor, a global company with offices in Switzerland, Germany and the U.S., markets its award-winning, Cloud, SMB and Enterprise backup and recovery products through MSPs, VARs, OEMs and System Retailers. It guarantees its Partners, Cloud, MSP, SMB and Enterprise customers personal account management, enticing discounts, extensive tailor-made product training, efficient lead generation, practical support for marketing and 24-7 local technical support. Further, it provides these Enterprise, Cloud and MSP Partners and customers with unlimited access to support forums, information portals and a variety of workshops, webinars and training sessions to promote the commercial interests of their partners. Partners and MSPs who sign up with NovaStor can expect to have the company’s full attention and support in building long-term, solid business relationships that are founded on transparency, simplicity and personal interaction. NovaStor proudly asserts on its website that its partner program constructs with all components required to to build successful companies that can capitalize on growth markets and create wealth for all stakeholders. The programs are designed to ensure that NovaStor and its partners, some of which include HP, General Mills, and Tieto, go to market with complete confidence that they will be successful together.

4. VembuVembu is not a direct-to-customer sales Company. This, Chennai, India based company, takes its place in the cloud backup and recovery marketplace as a cost effective, hybrid data protection product developer, catering to the needs of small and medium businesses, through the agency of its partners. With over 2000 MSPs, VARs, resellers and distributors registered and marketing its product– StoreGrid–the company categorizes as a cloud enabler–a service provider’s service provider. Vembu’s award winning software StoreGrid–is built around a simple, pay as you go licensing model that integrates business automation and RMM platforms; supports backup of Disk Image, MS SQL, MS Exchange, MS Sharepoint, MySQL, VMWare and Oracle and the interfaces are completely customizable and brand-able. The company nurtures its partners by constantly interacting with them at webinars and conferences and providing them with a range of marketing strategy tools. The company’s dynamic and interactive website provides partners and their customers with access to support forums, How-to videos, knowledge bases, FAQs and other systems.

5. Backup-TechnologyBackup-Technology is one of the world’s leading providers of fully managed online backup and disaster recovery services. With offices in Leeds, UK and Houston, US, Backup Technology protect over 7 Petabytes of data for companies with data sizes between 50GB and over 100TB in their European and US data centers. Working with clients across all industry sectors, Backup Technology’s impressive portfolio of customers includes The British Red Cross, Liverpool Football Club, The Government Offices, Cheshire Police, Lloyds Register Masterlock and LK Bennett. Backup Technology’s partners include global integrators such as Fujitsu, Logica, CSC and Colt and nationwide companies such as TSG, The Internet Group and K3. Backup Technology’s solution is powered by Asigra and all services are ISO9001, ISO27001 and BS25999 certified.

6. Securstore – Established in 1991, Securstore is a trusted specialist, providing Cloud Services. By using best of breed technology, it provides a simple, bespoke data solution that can protect data stores of all sizes. Ranging from a few gigabytes to hundreds of terabytes, SecurStore helps businesses of every size and sector. Since 2004, SecurStore has offered Cloud Services, which include Cloud Backup and Cloud Storage. This unique, sustainable model allows it to support customers across every sector, including financial, legal, engineering, retail and manufacturing, regardless of natural data growth. Full 24/7 support ensures knowledgeable experts are always available to provide assistance and when combined with its head office in London, SecurStore’s flexible solution is perfectly positioned to service its global client base. Depending on customer requirements, data is securely stored in UK and US data centres. SecurStore also offers 100% green data centre storage, which is powered by geothermal and hydroelectric power sources. This ensures customers’ social responsibility and reduces their overall carbon footprint in line with governmental guidelines. SecurStore is registered and certified by the British Standards Institute (BSI) for ISO 27001 accreditation and also regulated by the ANSI-ASQ National Accreditation Board (ANAB). Its Cloud Services are fully compliant with major Standards, Acts and Directives, like Sarbanes Oxley, the Data Protection Act, HIPAA and many other security / compliance standards.

7. CoreVaultCoreVault, headquartered at Oklahoma City, offers backup and recovery solutions to legal, dental, small and medium businesses and governmental bodies. The software, built in partnership with VMware, increases operational flexibility, consolidates security processes and delivers a built-in backup and data protection system that works without a hitch. Data stores are HIPAA, Sarbanes-Oxley and PCI compliant and the SAS 70 Type II facility provides separate solutions for small and medium businesses and large enterprises. CoreVault stores customer data, redundantly, in two geographically separate data centers to ensure business continuity and data availability on demand. A data analysis tool that is available on the website assists customers in evaluating their data and defining their backup and storage requirements. The company goes direct-to-market, but has a layered partnership program that is designed to expand new markets and promote the CoreVault product effectively. To this end, a no cost sales and technical training is provided to Approved partners and marketing dollar funds are made available to them. Partners can set their own pricing and servicing models and expand their customer base.

8. Zetta.net – Zetta.net provides an enterprise-grade 3-in-1 backup, disaster recovery and archiving technology for small/medium enterprises, MSPs, VARs, and System Integrators. The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local, offsite, archiving and disaster recovery functionality integrated into a single solution, Zetta.net delivers the value of multiple products at a fraction of the cost. Zetta is redefining traditional hybrid cloud backup with its unique, appliance-free approach featuring Smart Cloud and Lean Local Copy technology. Zetta.net’s Smart Cloud, which integrates the functionality of backup, snapshot and replication technology, abolishes the need for a local appliance. Smart Cloud, together with the Lean Local Copy feature, advances the hybrid cloud model to deliver fast, reliable data backup and recovery at a fraction of the cost of backup alone. For its partner ecosystem, this means less time spent implementing and managing customer deployments because going on-site isn’t necessary. Zetta’s commitment to its partners doesn’t stop at minimizing conflict, but aspires to maximize collaboration with partners across all functions in the company. For both partners and direct customers, Zetta’s message is to expect more from your backups!

9. Intronis – Boston headquartered, Intronis has designed a product specifically resellers and has made a commitment to deliver the benefits of Fortune 500 companies to small and medium businesses. The designers assert that they appreciate the challenges facing MSPs, distributors and resellers and are policy bound to create a user-friendly system that can be operated remotely. The product is dynamically improved to meet the changing needs of the market and absorb the latest innovations in technology. The endeavor is to backup data in an encrypted format; store it on a scalable, cost effective storage cloud and facilitate recovery from any part of the world. Partners of this SAS70 certified cloud backup and recovery enabler can download a free 14 day trial to evaluate the software before they decide to take the plunge and sign up for the product. The company has assumed a non-conflicting role in promoting this Windows based backup product and are completely focused on channel development, facilitating partners managing the technical and commercial aspects of their business.

10. StorageCraft – Utah-based StorageCraft does not operate entirely through its channel partners. It sells its cloud-based storage services directly to the customer; supporting its partners in increasing the reach of the business; sharing success while acknowledging that the success of its partners is indeed a benchmark for its own success. Partners signing up for the Reseller, MSP or OEM programs, will find that this company is focused on providing innovative ways of ensuring the growth of their partner’s business–be it hand holding them through the set up phase or guiding them through the development and growth phases. The different flavors of the ShadowProtect software that are being marketed by StorageCraft, have won several industry awards for its fast and accurate backup, reliable disaster recovery, secure data protection and is considered the gold standard for system migration for Windows Desktops and servers. The products have the proven capacity to lower costs; reduce downtime; improve security; ensure stability and integrate the remote and mobile systems with the enterprise network.

11. Mozy – “Mozy has a backup plan just for your size” declares the website of Mozy, a backup and recovery company headquartered in Seattle, Washington, USA and having offices at Pleasant Grove, Utah; London, England; Cork, Ireland; Shanghai, China; and Montreal, Canada. Private individuals or small and medium enterprises will find Mozy backup and recovery easy to install, operate and work with, at all times. As part of the Giant EMC, the largest storage provider–Mozy maintains state of art data centers; uncompromising security with military grade encryption and near continuous data protection with granular levels of administrative controls; real time support and a pay-as-you-go pricing model. Mozy has been certified SAS70 Type II compliant and has received ISO 27001 certification. The Company has formed a number of strategic technology and commercial partnerships with a range of businesses to provide add-on services to its clients and to enhance their experience of cloud computing. It does not partner with MSPs, distributors or resellers to expand the reach of the market.

12. VaultLogix – VaultLogix believes that data backup is not a “one size fits all” solution. VaultLogix’s Internet Vault suite of online backup solutions can be leveraged to safeguard customer data in the most advantageous way based on the particular needs of each business. Each solution VaultLogix provides can back up data both locally and offsite, ensuring that customers can recover from data loss with the optimal combination of speed, availability, and offsite protection. In addition to providing data backup and recovery solutions to businesses of all sizes, VaultLogix also delivers industry-leading solutions for remote backup service support, billing, marketing and integration. This combination of capabilities enable VAR’s, MSP’s and IT Consultants to generate an additional profit center for their service business by providing a holistic backup solution to their clients that can be managed with ease.

13. Autonomy – Autonomy, an HP Company, is a global leader in software that helps companies derive meaning from human information, or unstructured data – social media, email, video, audio, text and web pages – as well as structured data. Autonomy’s Protect product portfolio takes a meaning-based approach to information governance and offers market leading archiving and data management software. It offers a comprehensive suite of Data Protection solutions that are used by thousands of customers around the world to store, protect, retrieve and organize information based on contextual understanding of the data. These solutions include HP Data Protector 7 for backing up data on physical or virtual servers, LiveVault for fully managed cloud-based, server data protection, storage and management, and Connected Backup, that enables mobile backup for laptops and desktops. Please visit www.autonomy.com to find out more.

14. CTERA Networks – CTERA Networks revolutionizes storage and data protection for SMBs and branch offices with Cloud Attached Storage®, a hybrid solution that combines secure cloud storage services with on-premises storage appliances for a seamless user experience. Current solutions for data storage and data protection – such as file servers and backup tape drives – are unnecessarily expensive and disparate. Since SMBs and branch offices are in short supply of IT staff and data management practices are often non-existent, there is a real need for a cost-effective, all-in-one solution for centralized storage and secure off-site data protection. Cloud Attached Storage by CTERA is the answer to the storage and data protection woes of SMBs and remote/branch offices (ROBO). Integrating reliable cloud storage with appliances that are integrated cloud storage gateways and network attached storage (NAS) devices, it provides much needed reliability and storage flexibility, bundled as an easy-to-use, remotely managed storage service. CTERA has designed its technology to cater to the needs of service providers, and is partnering with leading cloud service providers, MSPs and resellers to deliver managed storage, hybrid local/off-site backup and file sharing services to their customers. CTERA Networks is privately held and backed by Benchmark Capital.

15. BackupAgent – BackupAgent, a company located in Delft, The Netherlands, operates 100% through channel partners to create disk-based backup solutions that ensure maximum customer satisfaction. The layered, global partner programs are designed to provide continual growth path to their partners–who can be Service Providers (ISPs, ASPs or MSPs), Resellers, Hosting Companies, System Integrators or Telco’s–located anywhere in the world and in any time zone. The company provides its partners with excellent marketing and technical support; a plethora of training sessions; access to marketing materials, documents; Logins to the knowledgebase/ forums and recognition of the Partner Status. BackupAgent software is distinguished by its ability to integrate with third party software to deliver online backup services that combines server scalability with inviolable security; intuitive GUIs; robust centralized management consoles and needs driven software development cycles. Jack Zubarev, President of Marketing Alliances at Parallels declared that BackupAgent has become a leader in online backup market through its ability to integrate and consistently deliver the services to their customers need.

16. CommVault – Gartner’s 2011 Magic Quadrant described CommVault as one of the Leaders in Backup and Recovery market. The forward-thinking philosophy of the company–designated Solving Forward–is considered to be one-of-a-kind by its stakeholders. The Simpana software, marketed by the company only through mutually advantageous partnerships, aims to deliver complete data management solutions with infinite scalability and unprecedented control over data and costs. Agentless SRM constructs call XenServers into operation and snaps quiesced virtual machines into place, linked to a proxy with potential for disk level or file level restores to virtual machines. Audit trials, alerts and monitoring tools are integrated into tracking mechanisms for enhanced security of information. Primary, secondary, synchronized, automatic, inline, selective or deferred backup copies are maintained to ensure redundancy of backup for instantaneous recovery. User can streamline operations with policy definitions via a central management console. The software is supported by innovative technologies provided by its partners such as Dell, HDS, HP, Microsoft, NetApp, VMWare, Novell, Oracle, Sun Microsystems and Bull.

17. EVault – EVault ends controversies surrounding on-premise and cloud-connected storage services. This San Francisco, California based company has leveraged its two decade long experience in cloud computing, in creating a hybrid solution that connects the on-premise data stores to the offsite, remote storage cloud. The company takes pride in declaring that their software never backs down. Always backs you up. MSPs, data centers, telecommunication carriers, application providers and a host of technology providers, partner with EVault to reach out to customers and deliver hybrid cloud storage solutions that are brand able, scalable, secure and reliable. The overarching company policy dictates that the company’s executives find ways and means of reducing their carbon footprint and contribute to the creation of environmentally friendly software. Consequently, the architecture design systematically reduces overuse of hardware or energy and minimizes system activities. EVault can be purchased as a license or a service or both and partners can enjoy access to a wealth of partner resources and unfailing technical support in hybrid cloud deployments.

18. Axcient – Axcient (founded in 2006 at Mountain View, California), is a privately held company backed by Allegis Capital, Peninsula Ventures and Thomvest. The Company provides cloud services through a network of MSPs, distributors and resellers. A dedicated management team is geared to develop its partner programs and provide continuous support with a variety of training options and co-marketing choices. Certification of at least one member of the staff as Axcient Support Technician is a precondition to partnership. The company does not encourage development or modification of Axcient’s appliances or request for phone based trainings. The frictionless partnership philosophy is extended to partner relations and indirectly to customer relations. The Axcient platform combines ease of use with unprecedented uptime guarantees to the small and medium business segment. Users can expect to enjoy cost savings with pay as you go service features, zero investment in infrastructure, license or software expenditures. The service integrates the best elements of on-premise data protection and online disaster recovery services to ensure customer satisfaction.

19. Venyu – Venyu is both a service provider and an enabler. The company sees no conflict between its role as a service provider and service enabler. It partners with Amerivault and Network Technology Group to provide state-of-the-art branded cloud services to both its customers and partners. While Amerivault helps Venyu deploy automated offsite redundant storage features and comprehensive compliance solutions, NTG provides the technology resources required for improving business processes. The company goes direct to market garnering support from the 30 years of experience that distinguishes the Amerivault /NTG combination and the brand value that comes with it. Cloud service providers who sign up under the referral, reseller or strategic partner programs are given access to the same commercial grade services and facilities that are offered at Venyu data center at Baton Rouge and continuity site at Springfield, MO to the service provider arm of the company. On par technical support is made available 24/7/365 to both customers and partners as everyone involved strives to make data invincible.

20. e-Ternity – e-Ternity is a Mississauga, Ontario based company. This Canadian company offers Asigra empowered cloud based products that address the core infrastructure management issues surrounding business continuity planning and high availability technology services. It has integrated a number of state-of-art technologies to deliver a comprehensive portfolio of managed cloud services. Customers can settle for a custom, robust mid-level solution that takes care of all kinds of acceptable risks within a given budget. The leadership is committed to excellence and the motivation of its workforce makes all the difference to the quality of delivery of services which are available for fixed terms, fixed rates or at affordable monthly rates with no requirement of up-front investments. Channel partners appreciate the explosive, professional business launch packages and extensive support services that are offered by the company to its partners. The ongoing standard partner programs keep them updated and market savvy, while their customers can avail of telephonic and email based advice from the experts fielded by the company in their support team.

21. Terremark – Terremark, a subsidiary of Verizon, headquartered at Miami; Florida was founded in 1996 and was acquired by Verizon in 2011. The company is widely acknowledged as a Infrastructure as a Service (IaaS) leader with a proven track record for delivering highly available and highly secure collocation and managed hosting services to partners and customers and those keen to develop seamless hybrid environments. Networks of data centers–spanning continents–provide secure public, private or hybrid cloud solutions to governments and small, medium or large enterprises. The company operates with a mission to transform global IT by setting IT deployment standards that deliver unmatched scale, security and reliability without fail. Terremark is powered by Asigra. Channel partners have the freedom to sell relabeled, re-branded private cloud backup solutions to their customers riding on the data center and managed hosting services offered by the company. The elaborate partner programs and customer support services, designed by the company, give guarantee of constant and unceasing support to partners and customers wherever located.

22. Dakota Backup – Dakota Backup, founded in 2005 at Rapid City, South Dakota, uses the Asigra software engine to power the backup and recovery of information from client machines to its data center servers. The company is an affiliate of Ketel Connections and Ketel Thorstenson, LLP and has vast experience in networking, cabling and technical support for small and medium sized businesses. It also partners with HP in reselling their products and is a Microsoft Gold Partner. The strong technology expertise available with the company is its USP. Unceasing support to customers and HIPAA compliance are often cited as two reasons why customers should sign up for the company’s products. The company is managed by business professionals, consultants and technology experts. The company reaches out to the market directly and through resellers. It is committed to attracting and developing partnerships and supports its partners in delivering quality solutions to customers. Partners of the company enjoy a high margin; a recurring monthly revenue stream and freedom to re-brand the product to their specifications.

23. Xilocore – Xilocore, Las Vegas, USA provides a tiered, scalable agentless backup and business continuity solution to small and medium businesses through VAR partners. The backup software is powered by Asigra and the innovative business continuity solutions are supported by “All Connected” and “Connecting Point”. The technology offering includes file de-duplication, encryption, local storage, bare metal recovery and remote protection for desktops and laptops. Windows, UNIX, Linux, Novell, Mac and AS400 platforms are supported. Customers have an option to backup their virtual environments locally for instantaneous restore. Data redundancy is guaranteed with replication of the Las Vegas data server at Simi Valley California. All XiloCore service requests are processed by authorized support specialists. The applications are reviewed for completeness and eligibility and service requests are met by authorized XiloCore distributors. The request servicing process may be slightly drawn out as a consequence. The company does not offer direct support to its customers and partners provide the necessary knowledge base and technical expertise that may be requisitioned by customers.

24. MemoPal – MemoPal, started in 2007, has used the three and half years of its existence in the cloud backup and recovery market, to realize the potential of its mission of preserving and organizing digital data. The end result is the development of an online backup and recovery software that integrates the MemoPal Global File System (MGFS) a reliable, scalable, low cost storage technology that offers multi-user storage systems; enterprise class search systems and secure content collaboration systems — to enhance user experience. This Rome, Italy based company attracts clientele from small and medium enterprises and private individuals who want to automatically backup their data on to remote servers securely from anywhere, anytime. The company is now ready to enter into partnerships with MSPs, distributors and resellers around the world and to make available to them the proven MemoPal software and the technologies that have been developed around it. It is gearing up and building partnership programs that will help build lucrative partnerships with local cloud vendors for mutual benefit.

25. Attix5 – In an effort to provide world-class virtual-environment-management software to its customers and partners, Attix5 has entered into an alliance with established technology providers (such as Elite VMware). The company remains focused on data security, virtualization and the cloud. This Stellenbosch, Western Cape, South Africa-based Company, established in 1999, allows customers select from a range of products distinguished as Server Edition; Desktop & Laptop Edition and Storage Platform–to suit their peculiar network and backup needs. Customers, can schedule continuous or regular backups automatically; maintain absolute access control; monitor user activities; de-duplicate information and use FIPS compliant Advanced Encryption protocols to secure data in the online storage repository. Attix5 provides cloud services to small and medium enterprises and storing client data in secure data centers located in three different continents Africa, Europe and Australia. It also supports ISPs; hosted storage platforms; dedicated local LANs or Enterprise wide virtual environments by enabling them with the Attix5 solution and the tools required for hosting secure, scalable, elastic and reliable cloud storage.

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rating

(4 Stars out of possible 5)

Reviewed on December 03, 2012

Update: On Feb. 19, 2013, Vembu added new features to SyncBlaze. Click here for details.

Note: Click on images found below to view enlarged screen captures.

Summary

Vembu Technologies, headquartered in Chennai, India is a well recognized and trusted leader in providing best-in-breed and reliable managed IT solutions. The company has been regularly featured in CRN’s Annual Emerging Vendors list and has won some of the most coveted awards like the ‘Deloitte Technology Fast 50’ and ‘Red Herring 100 Asia’. It was also a finalist in the VAR Business Tech Innovator Award and in the Windows IT Pro Award for Interoperability.

Vembu offers StoreGrid, a data protection solution, and SyncBlaze, an online file sharing and collaboration solution to existing and potential channel market. The products are affordable and available for a 30-day full feature trial download from the website of the company. It is marketed through Managed Service Providers (MSPs), Managed Hosting Providers (MHPs) and Value added Resellers (VARs).

Vembu’s SyncBlaze is a scalable, flexible, robust and affordable solution tailored to meet the needs of small and medium organizations for instantly sharing and collaborating on their business content. SyncBlaze users can synchronize or access their office documents, presentations, bookmarked web pages, meeting notes and any other kinds of documents from within the application interface and their mobile devices.

Ease of use for the end users and tighter security for the IT admin are in principle, the core aspects of SyncBlaze’s content management technology. Users can categorize, capture, organize, and manage documents from multiple sources. A powerful search engine dynamically creates the necessary metadata and indexes for e-discovery of documents from all kinds of devices. Data created in a variety of applications including Google Apps, embedded multimedia and social media, bookmarks, RSS feeds or notes can be stored and retrieved with absolute ease.  Data can be accessed from anywhere and from any kind of computing device or mobile device at any time.

SyncBlaze promotes business productivity without compromising security. Files can be shared as a link within or outside the user domain or other group members or groups of users can be invited to collaborate on a specific document with a few clicks—irrespective of whether the device in use is a workstation or a tablet or a smart phone unit.  However, information access and sharing is governed by role based, policy defined protocols that can be tweaked into the SyncBlaze’s administrative application settings.

SyncBlaze is a sophisticated and effective alternative to FTP servers and File servers.  Administration of the existing on premise IT infrastructure and requisitioned infrastructure in the cloud is made simpler with secure centralized provisioning.

Managed Service Providers (MSPs) and Value Added Resellers (VARs) will find that SyncBlaze is highly customizable, brand-able with multiple deployment options and they can confidently offer their customers a powerful content management platform that promotes their identity in the market.  The MSPs and VARs can help customers leverage cloud infrastructures available with third party IaaS (Infrastructure as a Service) providers or adapt the solution to infrastructures available with the MSP keeping in mind the specific requirements of the individual customer–such as, level of control over data or visibility over users.

›› Continue reading Vembu SyncBlaze Review

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rating

(4 Stars out of possible 5)

Reviewed on October 2, 2011

Summary

Cloud backup is here to stay. Whether private users or enterprises wish to protect their data, or service providers wish to launch a data protection service for their customers, NovaStor equips them with reliable solutions that are easy-to-manage and to implement.

NovaStor, an award winning data protection specialist with a focus on exploiting cloud technologies, headquartered in Zug, Switzerland makes an all out effort to understand the needs of its customers and develop a range of products that address every possible data protection and availability need that can be visualized. All facets of data storage–data protection, data recovery, long-term compliant and secure storage of data — are important to them. NovaStor’s NovaBACKUP portfolio includes data protection solutions for single workstations, servers, Microsoft SQL, Exchange, virtual environments on Hyper-V or VMware, heterogeneous networks, as well s platforms for providing public and private cliud backup as a service. Prices start at $49.95 for protecting a single workstation and ranges to cost-effective license models for network backup, datacenter protection or platforms for public and private cloud backup.

NovaStor has its development centers at Hamburg, Germany and Agoura Hills, California, USA. NovaStor’s customers are private users, small and medium sized companies and large institutional organizations. Selected data backup and restore products for workstations, servers and medium-sized networks are currently available for download in English, German, French, Italian, Spanish and Simple Chinese.

A 15-day fully-functional trial version (of NovaStor’s backup software for workstations, servers and virtual environments), is available for download from NovaStor’s website. The .exe file that needs to be downloaded for the trial (we picked NovaBACKUP Business Essentials for single servers with Microsoft Exchange and SQL ) is fairly small sized at 158 MB and downloads quickly. The installation process is simple and takes only a few minutes. Once the agent has been downloaded and installed on the system, users have all choices for onsite backup and recovery processes as users can schedule local backups on local drives or network devices. To incorporate cloud backup in the standard backup processes, users may sign up for online storage with one of the NovaStor recommended partners. Both onsite and offsite data protection may then be managed from the same interface.

›› Continue reading NovaStor Online Backup Data Protection Review

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(4 Stars out of possible 5)

Reviewed on September 20, 2011

Note: Our 2010 review of KeepVault is found here

Summary

It is a year since we last visited KeepVault with an intent to review. There have been many changes since then; and an enhanced version of the online backup, synchronization and conversion software has now been released by Proxure as KeepVault version 4.0 with support for Windows XP/Vista and Windows 7. A WHS connector for Mac to PC connectivity is an interesting new feature.

A common code base continues to streamline development of the software in the company. The easy to use interface with high level data management APIs, modular design with cross platform support, small footprint and robust encryption and compression technology ensures that KeepVault Version 4.0 remains an attractive option for consumers and MSPs alike.

Additional features in the new version include Server 03/08 support, SBS 2011 & Storage Server 2011 clients, differential backups and versioning, time stamped versioned file uploads, proxy support, administrator locks for enhanced security, online administrator console for anywhere, anytime access with an ability to create sub user accounts for departments of the enterprise or groups of users. Access to backups via iOS, Android and other mobile devices is now possible with potential for cross device restores.

The enhanced technology enables online storage for individuals and small and medium enterprises. Users can enjoy ubiquitous and remote access to their data. Confused with KeepSync? The backup and recovery service has not become complex with the release of the new version. The agent download, installation and configuration remain simple. The process can still be handled, with ease, by the novice and the newbie. Setup Wizards guide the process of installation and recommend default user settings to help users strategize/ optimize data protection schedules.

User settings can be tweaked by expert users to take advantage of high speed uploads (up to 2 M bits per second) or ultra high speed uploads (up to 5 M bits per second); schedule time-stamped or continuous backup; backup to a local drive in parallel; encrypt data with 128 bit or 256 bit encryption (this is new) and upload large files with no additional/repeated effort. Configuration settings can be fine-tuned for triggering error notifications via SMS, email, System event logs. MAC and PC systems can be connected with WHS KeepVault Connector.

›› Continue reading KeepVault Online Data Backup Review

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4 star rating 3X Online Offsite Remote Cloud Backup Appliance Review

(4.0 Stars out of Possible 5)

Originally Reviewed on April 17, 2011, but updated on August 10, 2011

Update on October 26, 2012 – 3X has been acquired by Trustyd. For details, click here.

Update on November 11, 2013 – 3X and its new owner, Trustyd, have gone out of business.

Summary

The 3X Systems Remote Backup Appliance (3X RBA) is unlike any other remote backup and disaster recovery solution available on the market today. The 3X RBA is an all-in-one, data backup appliance that combines hardware and software into an easy to use appliance. The appliance automatically locates authenticated client endpoints and performs incremental backups over the Internet. Organizations can back up any mix of servers, desktops and laptops and since the appliance remains offsite, at any location the user desires, the system provides offsite disaster recovery as well. Users will appreciate the fact that they own the appliance and don’t have to worry about monthly, recurring fees or additional endpoint fees. In addition, for companies concerned with the security and privacy of their data, the security features of the software combined with the user having control of the physical location of the appliance at all times, creates a unique private cloud backup option.

The 3X proprietary vault architecture has been created by 3X Systems, Columbus, Ohio, USA. 3X Systems was founded in 2006 by entrepreneur Alan Arman with a clear mission stemming from a lack of practical and affordable data backup products in the SME marketplace. His mission was to create a reliable offsite backup solution that is automated, easy to use, and affordable.

The solution consists of a Windows agent that sends backup data from the client to the appliance and works with all versions of Windows as well as agents for Microsoft SQL Server and Exchange Server. The appliance links to a collection of agents working on clients that can be located anywhere on the globe –even behind firewalls – via a locator service using a unique key that ties each client to a particular 3X appliance.

3X has designed three different appliances models –named 500 Series, Tera Series and Enterprise Series– to deliver enterprise level features to small and medium businesses.

The 500 & Tera Series include two redundant drives on RAID 1 and are offered in cube and 1U rack mount form factors. The Enterprise Series is offered only in a 2U rack mount configurable with three to eight hard drives on RAID 5.

›› Continue reading Review: 3X Systems’ RBA Remote Backup Appliance – Online, Local and Offsite Cloud Data Backup

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4.5 star rating Asigra Cloud Backup review

(4.5 Stars out of Possible 5)

Reviewed on Dec 17, 2010

Note: Our previous review of KineticD (formerly known as DataDepositBox) is found here

Summary

KineticD, of Acpana Business Systems, Inc, is the new Avatar of Data Deposit Box. New, added features distinguish it from its earlier version. The fine tuning and release of a newer and more technically elegant version of their software underscores their commitment to providing their customers — small, medium and growing enterprises — with the best of the breed backup solutions.

KineticD, formerly known as DataDepositBox, headquartered in Toronto, Canada, has a second office in New York City.

The Non Executive Director & Chairman of the company, Eric Goodwin has forty years of entrepreneurship and is a member of several boards; advisor to Venture Capitalists and management teams that build software applications for small and medium businesses. Jamie Brenzel, is co-founder and Chief Executive Officer of the company and Tim Jewell is co-founder and Chief Technology Officer. While Jamie Brenzel, has more than 15 years of experience in investment banking and start-ups; Tim Jewell is the inventor of KineticD. Software design and web interface expert, Rob Schenkel, is co-founder and VP of Technology. The operations of the company are further supported by Neil Selfe, a Non-Executive Director who has years of experience in technology, communications, structured products and financial institutions coverage groups. Another addition to the distinguished group is Peter Carroll; a Non-Executive Director who has successfully established several technology based businesses. Last year, KineticD has added Lee Garrison as Chief Marketing Officer.

The company is democratic enough to offer its customers an option to try its product before they subscribe. A fully functional 14-day trial version of the software can be downloaded and tried out without commitment. Trial users can upload as much data as they think necessary and walk through all the features of the product with varying loads until they are satisfied with the functioning of the offering. At the end of the trial, users can choose to commit their data to the safekeeping of KineticD. All data uploaded during the trial period can be retained if the client so desires. If the client decides to walk away, all data uploaded during the trial will be deleted.

›› Continue reading KineticD Online Data Backup Service Review

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SecurStore_Star_Rating_Ranking_4

(4 Stars out of Possible 5)

Update: October 18, 2013 – Securstore’s software has been updated to v12.2, with great new features, such as:

• Software as a Service (SaaS) Backup – Protect data from cloud based applications, such as Google Apps and Salesforce

• Single Pass Recovery for Exchange – Backup once and restore to any level of granularity, define exchange polices based on specific requirements

• Single Pass Recovery for SharePoint 2013 – SharePoint 2010 and 2013 now include item level recovery, the ability to restore individual items from a database level backup, SharePoint BLOB (binary large object) support for backup/recovery, and full support for SharePoint 2013

• VDR (Virtual Disaster Recovery) – Recover faster from local machine failures, convert critical physical machines into virtual copies and fail over to a warm spare in a remote data centre

• IBM SmartCloud – Securstore’s solution has been validated on IBM SmartCloud Infrastructure as a Service (IaaS), which means users can backup data to and from SmartCloud, as well as backup cloud servers and data residing in SmartCloud

• Large Data Volumes – Integrate hardware-based data protection methods, such as snapshots for quicker backup and recovery. This simplifies configuration, management and scheduling of backups and restores with a “single pane of glass” view of all snapshots in the environment

• Recover Google Apps Back Into Google’s Cloud – Backup and recover your critical data that resides in Google Apps

• Enhanced Intuitive User Experience – Experience the new modern user interfaces for the laptop, desktop, tablet and smartphone clients

Reviewed on November 26, 2010

Summary

SecurStore, powered by Asigra Cloud Backup Software, is an automated, secure, compliant, and stable; fully supported and managed off-site, online backup and recovery service, established in 1991. SecurStore is headquartered in the UK with data centers in the UK and Iceland, servicing customers located in Europe, USA and India. The company proposes to expand its services to South America, Middle East, Africa and Asia.

SecurStore offers an agentless architecture and best of the breed encryption, compression and de-duplication software to its customers and believes in reducing costs of storage and recovery while optimizing on software features. The software is platform independent and can perform backup operations from all types of IT environments, which include Windows, Mac, Linux, SQL, Exchange & many virtual platforms. Customers can be confident that even before approaching SecurStore, the solution will support their infrastructure.

The company and data centers have both been certified by British Standards Institute and ANAB for ISO 27001 (The Information Security Standard). Due to strict regulations in place and continual emphasis on security, having this certification enables customers to adhere to, and fulfil any compliance requirements.

›› Continue reading SecurStore Online Data Backup Service Review

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4.5 star rating Asigra Cloud Backup review

(4.5 Stars out of Possible 5)

Reviewed on November 7, 2010

The Asigra Universe

Asigra Cloud backup is a product of choice for service providers; IT constrained organizations and industries with compliant mandates. This product–created by Asigra Inc– enables service providers to hit the ground running and go to market with ease. It offers a solution that is built around reliability, accountability, efficiency and security. Complexity is leached out of the backup environment as the powerful backup engine, agentless architecture with a central management console, data de-duplication capabilities, compression, encryption, archiving, protection of virtual or physical environments and laptops in the field offered in a single turnkey solution. The product also has significant advantages over traditional solutions by virtue of its agility in adopting and integrating the latest technical breakthroughs in protecting the evolving IT environments at a very low risk to the end user.

The latest version 10 of the software takes a technological leap forward by providing groundbreaking and comprehensive protection for laptops, desktops, servers, and data centers. While exploiting the potential of all the latest technologies in the market to create its product, Asigra allows clients the freedom to opt for private or public cloud environments or use the hybrid model to their advantage.

History: Spotlight

David Farajun, the CEO and founder of the company was working on a second-generation operating system for Programmable Logic Controllers (PLCs) in the 1980s. A hard drive failure destroyed hundreds of hours of his work. This loss fired in him a determination to ensure that he would never have to face a similar situation again. David searched for and failed to find a foolproof system that would help him guard against disasters of a similar kind. The search also revealed that there were others out there who were also searching for a similar safeguard. Since he could not find a solution, he decided to design and develop one himself. Asigra was the result.

›› Continue reading Asigra Cloud Online Data Backup Software Review

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rating

(4 Stars out of possible 5)

Reviewed on August 15, 2010

Update: On a press release published on April 6, 2011, KeepVault has updated its solution in its 4.0 release. Scroll to the bottom for more details.

Summary

Securing your digital data was never this easy. KeepVault– owned by Proxure Inc, a California based company– walks the walk with the customer analyzing their individual/business needs; offering both online and offline backup technology and supporting the customer with state of art products that work in tandem with their backup software. This makes for multi-level backup of data and secures information repositories against man-made or natural disasters.

With Keepvault.com customers can begin their journey of understanding backup needs by estimating how much backup space they need. The backup Estimator Tool that can be downloaded from the site, analyzes the system(s) to be backed up, instantly and provides an estimate of the amount of space the customer currently requires on online and offline media (like a USB hard drive) to secure their data against disaster. All that the customer must do is, download and install the .exe on the windows system or systems; add up the totals and arrive at the space estimate. [Mac users will have to wait for this facility to be available to them, Beta versions are being tested].

Individual and business customers are offered different flavors of the backup facility in English, Deutsch, French and Spanish (and soon Japanese). While individual users can opt for KeepVault, business users can consider KeepVault Pro & Business.

KeepVault works with Windows XP, Vista, Win7 and Windows Home Server (WHS). KeepVault Pro & Business works with XP, Vista, Win7, WHS, and Server 03/08. The maximum typical upload rates for the two products are 1900 kbps and 5250 kbps respectively, one of the fastest we’ve tested. Both products offer continuous data protection. However, KeepVault offers only USB for local backup, while the business version allows USB and UNC path backups. Additionally, the encryption protocol for KeepVault is 128 bit encryption, while the business version supports both 128 bit and 256 bit encryption protocols. Unlike the business version, there is no web access; cross device access restore; administrator features for KeepVault. Error notification is also limited to Email, Twitter and SMS. KeepVault Pro & Business offers System Events error notification and product status notifications (available anytime via secure web access at www.keepvaultpro.com) in addition to the Email, Twitter and SMS notifications.

›› Continue reading Review: KeepVault Online Data Backup Service

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Abstract

These days, personal and business data continue to grow, as a result, data backup and protection has become challenging for many individuals and businesses. Online data backup has become the preferred way of backing up data for many. Online backup companies are getting launched from all corners of the planet.

The increasing importance of online data backup (also known as remote backup) services has created a huge opportunity for online backup service providers. The industry is very competitive and many are entering the industry. Some have become household names with in a couple of years after they launched, some are struggling after many years in the business, and some have given up. What differentiates these companies? What are the challenges of this industry? Is it the lack of trained IT staff? Management? Sales people? Well-developed business plan?

What are the reasons why these online backup companies fail? Was it something that was unviable in the very conceptualization? Is it another bust, just like the dot-com bust? Does the online backup and storage business model not make sense? Can we trust the surviving online backup and storage providers to keep our data safely? What do the experts say? These are few questions that are worrying organizations and individuals, who have lost their data or are apprehensive of the possibility.

A number of online backup service providers have exited the market very suddenly, taking customer data with them. It would be remembered with bitterness that these companies invited people to store their data on their online servers with promises of anywhere, anytime access to data and extensive security protocols, mirrored servers and redundancy with geographically scattered multi-continental data centers.

It is true that many more storage companies will disappear into the blue. Some will continue to grow. A few may consolidate to stay afloat. So, what are the factors that led to the failure of some of these online backup and storage companies? How can we be sure that the existing companies will not go bust? What is the future course of action? What are the backup options?

In this white paper report, we examine these issues in great detail and at a number of levels. We also provide possible checkpoints of evaluation of the surviving online backup service providers, and list points how to pick the best online backup service. In addition, our analysis has been augmented by a number of online backup and data storage company CEOs. The CEO’s answers are fascinating and to the point.

This white paper discusses the reasons why some online backup and data storage companies fail, and what existing companies must do to continue in business. The paper summarizes some critical steps startup online backup companies or already established online backup companies should do to stay in business in the areas of customer care, management and employee skill levels, pricing, funding, investments, growth strategies, sales and marketing, business models, positioning, attitude, and technology.

This white paper is a must read for all, whether you are an expert CEO running an online backup company or you are researching the online backup industry to launch a new service.

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http://www.dmailer.com

Backup Review Rating:

(4 stars out of possible 5)

Reviewed on October 23, 2009

Summary

Dmailer, located in Marseille, France, is a privately held software company. This OEM Company has partnered with a number of famous brands to create products for the storage industry such as SanDisk Ultra backup Flash drive, Imation UX Series, WX series based on Wireless USB protocol and Verbatim’s exclusive 40th anniversary edition drive. Dmailer Backup version 2.7 was released on September 7th, 2009.

Dmailer specializes in portable backup and synchronization solutions for mobile devices such as USB flash drives, memory cards, external hard disk drives, MP3 players, embedded phone memory, SIM cards and flash memory based cards. Dmailer’s data backup software is an important offering at the altar of online backup storage for consumers, and small or medium organizations.

The software is available for trial download with a 3GB of space and is nominally priced at $25.95 for its Windows, U3 Smart drive and Mac versions. The bundled version containing both Windows and Mac versions of the application is available for $38.95.

The application installation process is very easy and very fast. The application runs directly from the drive into which the .exe file is downloaded. The interface is intuitive and the users can begin using the application by making a few selections and proceeding to back up all their personal data on any kind of storage device both offline and online.

Interestingly, the data can be accessed from the online repository irrespective of the platform from which the user is operating using a web interface, without downloading a local console on to the PC or Mac system that is being used.

The application allows manual, automatic and live backup to any kind of storage device, including network drives. The most remarkable difference with some other backup software is its ability to provide additional data backup and storage on a remote server that is accessible 24/7 via the web. This approach is really smart because we all know that some data are best stored on a hard drive, and some other are best stored online.

It provides secure storage and is an easy way of sharing data and sending large files with just a few clicks. The smart algorithms used make efficient use of bandwidth and the data backup and restore operations are commendably fast. The world class, regionally distributed data centers (in Europe and USA) provide for easy, reliable and efficient access to remote data.

›› Continue reading Review: Dmailer Online Backup Services

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http://www.memopal.com

Backup Review Rating:

online backup review rating by backupreview.info

(4 stars out of possible 5)

Reviewed on June 30, 2009

Summary

Note: Our last year’s review of Memopal is found here

The track record of Memopal is impressive. The company was started in December 2007. The Windows, Mac, Linux and iPhone versions of the application were released in 2008. MemoPal’s applications have evolved and matured into robust efficient backup and storage applications, while some online backup service providers have joined the deadpool, like: Xdrive, OmniDrive, HP Upline, and Yahoo! Briefcase. MemoPal has votaries in Chinese, French, Finnish, German, Hebrew, Italian, Japanese, Portuguese, Spanish and English and several other languages, as it is available to the speakers of these languages in their own native tongue!

Memopal Chief Information Security Officer, Andrea Cecchetti, describes the company’s service as “security and cloud computing” service. The online backup service provides users with File backup, Storage and Sharing services in a secure environment that goes beyond merely copying files from the computer to the storage server. This file system termed as Memopal Global File System (MGFS) is designed to be highly reliable, scalable and is made available at the lowest cost per GB. The features of this technology are:

  • Up to 100 million Terabytes storage
  • Up to 1015 Files
  • Transparent Read-Write Compression
  • Transparent Cipher
  • Native Indexing
  • Hot-Add Scalability
  • Native Hardware Health Monitoring

›› Continue reading Review: Memopal Online Backup Service

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February 01, 2009

By Jim Clark

Review: HP Upline

On-line backup solutions are springing up all over the corporate world.  Some are rather limited in their capabilities/capacities.  Some are designed for specific OS’s (like WHS).  Some are free.  Some will cost you based upon flat rates, or graduated rates, depending upon your backup needs.

One such solution is a service from HP called HP Upline.  It was launched in April 2008 and an announcement was posted by WGS at that time.  HP Upline has had it’s growing pains, and for a time, it’s availability was suspended.  A rather inauspicious beginning for a backup solution where reliability and access is paramount.

Fast forward 9 months later.  HP has ironed out it’s problems and looking forward as it tries to find a place for HP Upline in the sea of backup solutions.  First, what is HP Upline?  Let’s start by stating what it is not for: your WHS.  HP has its own solution for owners of HP MediaSmart Servers.  HP Upline is for:

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By Chris Hall

13 January 2009 – Backing-up you important files is becoming more pertinent as more of us increase the number of files we store on our computers, thanks to the rise of the likes of digital photography, downloading music and mobile working. Finding the best backup solution can be something of a challenge, though Carbonite think they have a winner with their Online PC Backup.

Backup options are many and varied these days, from operating system versions, through to local software-free options, hybrid on and off line and totally online versions. As the name suggests, the Carbonite solution is one of the latter, taking your files off into the cloud to keep them safe should the worst happen to your files locally.

The software requires only a quick and small install, before it rolls into action. It will quickly check your online status and then go to work. One of the nice things about getting to know Carbonite, is that the application is very user friendly and even has a quick voiced tutorial to get you going.

But the simple installation goes a step further than many backup solutions, because it will add …

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http://www.datadepositbox.com

Backup Review Rating:

online backup review rating by backupreview.info

(4.5 stars out of possible 5)

Reviewed on October 26, 2008

Update: In mid 2010, DataDepositBox did officially change its name to KineticD. For latest info on KineticD, please visit this link:
http://www.backupreview.info/tag/kineticd/

Summary

While the vision and mission of a business is critical its success, the security of its data is critical to its very existence in the market. Data Deposit Box offers a non-intrusive, secure backup system that ensures data security with a minimum of investment in IT and IT related resources.

Setting up an account with Data Deposit Box can be completed in two simple steps. The first requires the organization to register for the service and make the necessary subscription. The next step is to download the software and install it on the machines to be backed up. The backup then happens automatically and securely and the organization is free to pursue its business unhampered.

Data Deposit Box is owned and operated by Acpana Business Systems Inc. The company is headquartered at Toronto, Ontario in Canada and has an office in New York, USA.

›› Continue reading Review: DataDepositBox Online Backup

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By Paul
Oct 8, 2008

I have written several posts regarding backing up your data. I have mentioned many different forms of media that you can use to keep your data safe. Over the past four months I have been using an online backup solution called Mozy.

While I have written about Mozy in the past, I will sum up my experiences thus far with using the online solution, including the pros and cons of using Mozy.

Experiences So Far

While researching an online backup solution, I found two that …

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Backup Review Rating:

online backup review rating by backupreview.info

(4 stars out of possible 5)

Reviewed on Sep. 26, 2008

Summary

Keepit.com is part of a group of companies, under a parent company called Cohaesio. It is headquartered in Copenhagen, Denmark. Cohaesio’s core competencies in managing infrastructure, support for a large number of customers and complex storage solutions allowed Keepit.com to easily enter the online backup industry.

“The less clicks the better” is the mantra that governs the service offerings of Keepit.com, the online backup service provider. The company strives to serve its customers by ensuring that complication in the software is not the reason why backups fail to happen. Keepit.com’s explicit strategy is to differentiate on simplicity and ease of use, and they certainly deliver on this promise.

There are no unnecessary clicks or complex settings to go through during the set up, backup and restore process.

Presently, Keepit.com offers services in the following languages: English, Danish, Swedish, Norwegian, and Finish. In the coming months, Keepit.com is planning to add services in French and Spanish.

›› Continue reading Review: Keepit.com Online Backup Service

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September 04, 2008

Courtesy of the Bonnier Group Publications

Online Backup Review of 8 companies: Keepit, Norcube, Idrive, Box.net, Mozy, Adrive, Backup2Net, and BuddyBackup

Bonnier Group Publications recently reviewed the above eight online backup companies based on:

  • Storage space
  • User friendliness
  • Security, and
  • Functionalities
  • Please click here to read this well written 6 page review

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August 26, 2008

Video 11:22

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Backup Review Rating:

online backup review rating by backupreview.info

(4 stars out of possible 5)

online backup review and rating of MemoPal Online Backup by backupreview.info

http://www.MemoPal.com

Summary

MemoPal is positioned as a windows (Mac was released in June 2008; Linux and IPhone versions are on the drawing board) client backup and cloud storage application, launched by an Italian group of software engineers. MemoPal started developing its applications in December 2007 and in short period of time, in April 2008, it officially launched.

Considering the age of the company, we are very impressed with its growth and its track record so far. As some online backup providers, like MediaMax (formerly known as Streamload; and recently known as TheLinkUp), OmniDrive and Xdrive slowly joining the dead pool, MemoPal is growing and excels not only in English, but also in many other languages. MemoPal is currently available in Chinese, French, Finnish, German, Hebrew, Italian, Japanese, Portuguese, Spanish and English. MemoPal is planning to add 24 additional languages in the future to eventually provide online backup solutions in 35 languages, making it the leading site in multi-language services in the online backup industry.

›› Continue reading Review: MemoPal Online Backup

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Backup Review Rating:

online backup review rating by backupreview.info

(4 stars out of possible 5)

BackupReview.info - Your source for online backup news and reviews
http://www.idrive.com

Summary

IDrive, is a service offered by Pro Softnet Corporation, an ASP and Internet Solutions Provider, based in Woodland Hills, CA.

IDrive offers 2GB of free online backup space to its clients with every subscription. For this free 2GB offer, there are no backup and restore restrictions or bandwidth limits or restrictions on file type. The backups are automated, with remote backups of files/folders and IDrive boasts of world-class infrastructure for the data centers and advanced data encryption.

IDrive is one of a handful companies that also provide online backup service for Mac. This review does not include their Mac offering.

›› Continue reading Review: IDrive Online Backup

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Backup Review Rating:

online backup review rating by backupreview.info
(3 stars out of possible 5)

BackupReview.info - Your source for online backup news and reviews
www.dell.com/datasafe

Reviewed on June 27, 2008

Low price, short on features:

It’s good to see the world’s leading PC company getting into online backup.
We believe that in a few years, most PCs will be shipped with online backup.
HP acquired Opelin which they re-launched as Upline, and Carbonite recently
announced a deal to pre-install Carbonite on all Packard Bell computers.

›› Continue reading Review: Dell Data Safe Online Backup

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www.upline.com

Backup Review Rating

(1 Star out of possible 5)

Reviewed on May 03, 2008

Tries to do too much:

Please click here to download the PDF format version of this review

Hp Upline used to be called Titanize and was the product of a company called Opelin that was acquired by HP last year.  At $59 per year for unlimited capacity, it’s $10 more expensive than Carbonite and $5 more expensive than Mozy Home.  There is a “Family plan” that backs up 3 PCs for $149/yr, and a Business version that starts at $299 per year for 3 PCs.

HP Upline tries to do too much – backup, file sharing, photo sharing, publishing, and so on.  It doesn’t do any of them really well.  We gave Upline 1 star out of 5. As a backup service, it lacks most of the basic features and ease-of-use of pure backup services like Carbonite and Mozy.  For collaboration, file sharing, syncing, publishing, and so forth, it isn’t nearly as slick as the new SugarSync or BeInSync products.

When we first signed up, their whole system went down for several days.  HP said that they had an “isolated problem”, but blogs indicated that a customer who was attempting to restore his data actually got someone else’s data – if true, there’s probably nothing that could be worse for a backup company and not likely to inspire confidence.

›› Continue reading REVIEW: HP Upline Online Backup

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www.carbonite.com

Backup Review Rating:

(4.5 stars out of possible 5)

For latest information regarding Carbonite, please visit our tagged page:
http://www.backupreview.info/tag/carbonite/

Summary

As the guys who designed the iPod undoubtedly appreciate, it’s hard to design a simple product. In the world of online backup, Carbonite has succeeded to a remarkable degree in making a truly simple service. For the consumer, SOHO, and very small business user, Carbonite is just about perfect, though it is still missing a few features that some users may desire. Carbonite’s “backup for dummies” approach to product design hides what is actually a rich set of features and technology. Carbonite says that backup ought to be like an insurance policy– you pay your money and they protect your data. It is, in fact, almost that simple.

The most recent magazine review of Carbonite was in a four-product bake-off:

PC Plus Magazine, Jan, 08
5/5 stars, Editor’s Choice Award
“Most online back-up services require you to learn a whole new interface, but Carbonite keeps the extra hassle to an absolute minimum. Restoration is just as easy.”

Importantly, Carbonite has the backing of a couple of Silicon Valley heavy-hitter VCs. They have raised a lot of money– $27 million–  and they are clearly out to build a brand name for themselves with paid endorsements from the likes of Howard Stern, Rush Limbaugh, Dr. Laura, and tech gurus Kim Komando and Leo LaPorte. It appears to be working and the company reports that they’ve had 18 successive months of double-digit month-over-month revenue growth.

›› Continue reading Review: Carbonite Online Backup

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www.mozy.com

Backup Review Rating:

(4 stars out of possible 5)

Update – Feb 2, 2011: Mozy changed its price plan as shown here

Please click here to view this review in PDF format

Summary

Mozy and Carbonite lead the market in consumer and small business online
backup. Mozy has two products: Mozy Home and Mozy Pro. Carbonite has yet
to release their business backup service. Both appear to be very well engineered
and solid. From the perspective of the home or SOHO user, Carbonite has a slight
edge due to its simplicity. For the technically sophisticated user, both products
are about equivalent and a decision will come down to a matter of personal taste
in one’s approach to the user interface. Mozy’s approach was to take traditional
IT backup features and boil them down to something manageable for an
individual. Carbonite’s approach seems to have been to ignore everything that
came before in backup, start with a clean slate, and design something new with
the consumer and SOHO user in mind.

Mozy was recently acquired by enterprise storage giant EMC. The good news is
that EMC is a big company and Mozy is not likely to go out of business with a
parent like that. The bad news is that the innovation and drive that has gotten
Mozy this far may dissipate now that the founders and technical wizards are just
drawing a paycheck from the big guys out East. EMC is strong in the enterprise
space, but has a poor track record in the consumer market.

›› Continue reading Review: Mozy Online Backup

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