INDEPENDENCE, OH – August 29, 2014 — / — United Computer Group, Inc. (UCG), an information technology services firm, is pleased to announce that Hi-Tech Health of Hackettstown, New Jersey has chosen UCG’s VAULT400 BaaS as its backup and DR solution. Hi-Tech Health experienced first-hand the disruption that occurs when disaster strikes. Although they had a BaaS solution in place, it failed to return the company to operations in an acceptable timeframe. Adding insult to injury, the provider’s customer service and pricing were disappointing.

Michael Carrara, President of Hi-Tech Health, responded to a USPS mailing he received from United Computer Group, Inc. highlighting their VAULT400 BaaS solutions. Michael was intrigued and requested a proposal. He also took the time to do due diligence and drive from New Jersey to tour UCG’s Cleveland, Ohio data center with Mike Powall, UCG’s Vice President. The solid proposal addressed and met all of Hi-Tech’s requirements; the site visit sealed the deal for Michael and Hi-Tech.

Michael Carrara stated, “After meeting your staff and receiving a detailed tour of your data center, I felt confident that my data will be in safe hands with UCG. From my beginning discussions with Mike Powall several months ago, I have been extremely pleased with the level of expertise, professionalism, and responsiveness by everyone I have spoken with at United Computer Group. I look forward to a long working relationship. “

Today, Hi-Tech is securely backing up their data every evening. They have also subscribed to UCG’s VAULT400 Disaster Recovery Plan. In the event of a disaster, Hi-Tech business operations will return to business as usual in 12 hours or less. Vladimir Capitanov, UCG Lead Engineer, is in the process of providing a step-by-step action plan for the company in the event of disaster. A live test is also being scheduled. With Hi-Tech’s VAULT400 BaaS and DR solution firmly in place, they are now eligible for exclusive pricing on a new IBM Power 8 Solution Edition system from United Computer Group when they are ready to upgrade their IBM midrange system.

About United Computer Group, Inc. and VAULT400 BaaS •
UCG provides cost-effective technology solutions including VAULT400 BaaS and IBM Power Systems, in addition to a wide range of related products and services, all customized to fit the needs of their clients’ current needs and future growth. Founded in 1987, UCG is an IBM Advanced Business Partner specializing in mid-market and enterprise clients. UCG has been rated in the top 1% of IBM Business Partners nationwide.

UCG’s VAULT400 BaaS is a premier managed risk mitigation and business continuity planning service for secure online backup and disaster recovery. VAULT400 backs up an entire organization’s business-critical data to UCG’s secure data centers. Safe and off-site, the encrypted data is available online at all times for immediate, user-initiated recovery. VAULT400 works seamlessly within an organization’s existing infrastructure with no additional hardware required.

About Hi-Tech Health
Hi-Tech Health was incorporated on May 1, 1990 when a shift in the Health Care Industry made a visible turn towards more individual and client specific offerings. Since then, Hi-Tech Health has specialized in providing custom designed Claims Administration Systems for Third Party Administrators, Insurance Companies, Preferred Provider Organizations and various other Claims paying entities. Hi-Tech Health’s staff is comprised of highly motivated, energetic programmers and IT Professionals with an extensive knowledge of the Health Care Industry.

Media Contact:
James A. Kandrac, President

Source: UCG