Tax Firm Selects to Retrieve Critical Data Faster and More Easily in the Aftermath of a Disaster

SUNNYVALE, CA – Nov 12, 2014 — / — announced today that K.E. Andrews (KEA), the country’s largest energy industry-focused state and local tax firm, has deployed’s enterprise-class cloud backup and disaster recovery (DR) solution to ensure that critical files can be recovered easier and much faster in the event of a disaster.

Tweet this: KEAndrews combats #CryptoLocker and other threats with @zettanet #CloudBackup & #DisasterRecovery –

Ransomware virus CryptoLocker hit KEA earlier this year, causing the company’s IT team to establish a new backup strategy that would deliver more convenient and faster offsite recovery in the event another disaster hit. The CryptoLocker incident encrypted a number of KEA’s files, setting the business back due to weeks of lost work, as well as countless hours spent trying to restore files from the company’s existing offsite tape strategy.

KEA, which works with firms mostly in the energy sector to help lower their tax burden, often serves as an outsourcing arm for this type of function. The ability to restore lost data quickly for clients who have enlisted KEA’s expertise for audits, valuations, and other legal endeavors is critical.

“We knew we needed a much more convenient way to get data offsite for disaster recovery,” said Tom Phillips, IT director at K.E. Andrews. “We wanted more peace of mind for backup and restore because tapes were not a good model anymore.”

KEA’s goal was to add cloud backup to its existing local disk and tape set up as a faster and more convenient way to recover data. The multi-tier backup strategy includes backing up about 4TB of data, including user-created files, two active directory servers, email, databases, and a legacy NetWare server.

“The stuff that’s really mission-critical is backed up to,” Phillips explains. “The local disk backs up everything, including to tape. But in the event of a true disaster where we lose a facility or something gets damaged, we’ve got the critical data to recover with”

KEA chose’s cloud backup and DR solution because it offers flexibility in supporting multiple backup scenarios, a local backup drive option, ease of use, and around the clock support. With support that is always accessible, KEA’s IT team is able to reduce the amount of time spent on backup tasks.

Since using the system, KEA has had a couple of recovery incidents, all of which have gone smoothly and worked exactly as promised. The company also finds it much easier to conduct SOC 1 audits on backup logs with whereas the process could take a full week with the old solution.

Phillips says, “What’s priceless about adding to our backup and recovery mix is avoiding those sleepless nights spent worrying about backup failure. The peace of mind is huge — I can’t put a value on how great that is.”

Click on the case study to learn more about how KEA is ensuring faster, easier data recovery with

About is an award-winning provider of enterprise-grade cloud backup, disaster recovery and archiving technology for small/medium enterprises, distributed organizations, and managed service providers (MSPs). The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local and cloud backup, archiving and disaster recovery functionality integrated into one solution, delivers the value of multiple products at a fraction of the cost.

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Tags: cloud backup, disaster recovery, offsite backup, online backup, hybrid cloud backup, remote backup, server backup, data protection, MSP backup


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Source: Zetta