DataDepositBox Online Data Backup Expert Tips: What Customers Should be Looking for Before Choosing the Cloud

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By Ben Puzzuoli, Director Sales & Marketing at DataDepositBox
May 11, 2015

DataDepositBox Online Data Backup Expert Tips: What Customers Should be Looking for Before Choosing the Cloud

There are a variety of reasons why companies should choose to purchase cloud based services. What are some of the factors that should impact their decision when choosing the cloud? What should they be looking for? What type of questions should they be asking?

Companies need to remember that when they are purchasing cloud services that they are essentially purchasing a service, in essence a utility, like electricity or heat. Unlike heat or electricity, cloud based services are not necessarily an essential utility. You can survive without the cloud, but not without heat or electricity. The cloud is a technologically based utility that, as times goes on, is becoming an essential tool for companies doing business in this ever evolving technological era.

When choosing a cloud based service, the customer should be focusing on a variety of issues to determine whether or not to access what the cloud has to offer. They need to determine if their data storage needs are changing over time. They need to determine what their consumption patterns are. They also need to determine their optimal network usage.

Once they have determined these issues, they can shop around and choose a provider who offers the services they require. They also need to take into consideration a variety of other factors, including pricing and security.

Pricing
Customers need to determine whether they are receiving value for their money from the cloud based provider. They can compare the pricing of different cloud based providers to see who offers the most competitive pricing and choose the company that best suits their budgetary needs.

Safety and Security
Security issues are another important concern when choosing a cloud based provider. What security guarantees does the cloud service provider have in place? How safe will their data be? What safeguards does the provider have in place to ensure their data will not be compromised?

SLA
In addition, they need to have all of these concerns spelled out in a service level agreement (SLA) with the service provider. Having a well developed SLA — that details all aspects of the services that the cloud based company would provide to its prospective customers — would be an important factor that a company will take in to consideration when determining which company to choose. That is why it is crucial that cloud based service providers outline the services they offer as explicitly as possible.

Ultimately, the customer has to shop around to find a cloud service provider that meets all of their needs. They need to take their time to choose the company that will meet all of their criteria.

About the Author: Ben Puzzuoli is Director of Sales & Marketing at DataDepositBox, a Toronto based cloud data backup service provider, which is listed at both the Toronto and Frankfurt Stock Exchanges. DataDepositBox technologies and solutions are currently used daily by over 200,000 customers, 1,000 resellers, 25 MSPs and private label partners for online backup and recovery, archiving, disaster readiness, secure file sharing and remote access. Visit DDB website here: www.DataDepositBox.com

Tags: Ben Puzzuoli, DataDepositBox, Expert Tips