MIAMI, FL – March 3, 2022 — / BackupReview.info / — Kaseya®, the leading provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBs), today announced the results of its 2022 MSP Benchmark Survey. The research, which is in its eleventh year, includes data about the priorities, challenges and predictions of more than 1,200 MSPs across the globe.
“With COVID-19 continuing to affect everything from global logistics to the work environment, it’s no surprise that 76% of MSPs said the pandemic affected their ability to expand services within their customer base,” said Mike Puglia, Chief Strategy Officer at Kaseya. “There’s an increased need for the security, business continuity and disaster recovery (BCDR) and remote work support services that are driving revenue growth for MSPs, and we expect the demand for these services to continue in 2022 and beyond. Efficiency continues to be a top priority for MSPs, with more than half saying integration among core applications is either critical or very important to them. Kaseya’s IT Complete suite of solutions is purpose-built for MSPs, with users able to reclaim an average of 25% of their time back through deep integrations that allow IT professionals to focus on work that directly impacts the bottom line.”
Key Findings:
In addition to the focus on key services for their SMB clients, many MSPs are actively surveying the landscape and assessing their readiness to buy or sell. Kaseya’s 2022 research found that nearly 36% of respondents plan to sell or acquire within the next 24 to 36 months.
“We hope these findings help MSPs as they assess their business priorities in the year ahead,” said Puglia. “Our research shows that MSPs have the ability to grow their monthly recurring revenue by solving client pain points around security, compliance and BCDR — and it’s most cost-effective to do this with an integrated single solution.”
For more details and a comprehensive analysis of the research, download the 2022 Kaseya MSP Benchmark Survey Report here: https://www.kaseya.com/resource/2022-msp-benchmark-survey-results/
About Kaseya
Kaseya is the leading provider of unified IT management and security software for managed service providers (MSPs) and small to medium sized businesses (SMBS). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, RapidFire Tools, Spanning Cloud Apps, IT Glue, ID Agent, Graphus, RocketCyber and TruMethods. The platform empowers businesses to command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com
Media Contacts
Katy Hoeper
PR Manager
Walker Sands
kaseyapr@walkersands.com
Kylie Banks
Corporate Communications Manager
Kaseya
kylie.banks@kaseya.com
Source: Kaseya
Tags: Kaseya
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