Customer Data Securely Backed Up, Accessible via London-Based Data Center

BOSTON, MA – Sept. 21, 2016 — / — Continuum®, the only channel-exclusive IT management platform company, has made Continuity247™, its fully-managed backup and disaster recovery (BDR) platform, generally available to managed IT services providers across Europe. Last month, Continuum announced extending its international offering with a data center in London, United Kingdom. Continuum is securely storing end-client data out of the London-based data center. This latest version of Continuity247 features Tru-Verify™, the most comprehensive recovery point verification in the industry.

“Since launching Continuity247 in the U.S. last year and its consequent success, our MSP partners in Europe have been waiting for this industry-leading BDR technology,” said John Mandel, Senior Vice President of Engineering at Continuum. “We are already working with a number of MSPs to bring robust data protection, and secure and reliable cloud storage to businesses in Europe. We are thrilled to provide this platform that allows all MSPs in Europe to take advantage of the BDR opportunity and maximize margins.”

Continuum has been utilizing cloud storage via two redundant data centers in the U.S. to ensure security, reliability and availability of MSP customer data since the launch of Continuity247 in 2015. The facility in London, which has built-in 2N redundancy to ensure client data is always available, allows Continuum to deliver its fully-managed BDR offering outside of North America for the first time.

“Managed services that provide added functionality to service providers’ hosted offerings are increasingly in demand by customers of all sizes,” said Rory Duncan, Research Director for European Services with 451 Research. “Managed backup, security and disaster recovery are of particular interest, given the increase in cyber-attacks facing enterprise companies, as well as their obligations for data protection and industry compliance – particularly in Europe. Platform choice for managed service providers is an important part of providing the right solution for their customers, so we welcome this new capability in the London metro market.”

Continuity247 is backed by Continuum’s industry-leading Network Operations Center (NOC) with 700 technicians who proactively monitor and verify backups, provide recovery and testing support, troubleshoot and ensure backups continuously run 24x7x365 for small- and medium-sized business clients.

“This is a great tool that fits well with the business and the managed service works well,” said Andrew Bousie, Technical Services Manager, Itek Systems Management. “From a technical standpoint, we are happy to use Continuity247, and it is much easier to manage than our previous BDR providers.”

Continuity247’s new Tru-Verify feature confirms the integrity of recovery points to ensure that the most recent backup on all protected machines can be virtualized in the event of a disaster. During the verification process, Continuity247 delivers a time-lapse video of the backup and boot process that shows the MSP what happened and provides context when issues arise, enabling easier and faster remediation. MSPs can also send reports via customized emails to clients to demonstrate that data has been backed up and stored successfully.

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About Continuum UK
Continuum’s European Headquarters office is located at Venture House, 2 Arlington Square, Downshire Way, Bracknell, England, RG12 1WA. Contact by or phone: +44 (0) 1344 742 875. For more information, visit:

Topics: Data Protection, bdr, Continuity247

About Continuum
Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting nearly 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or and follow us on LinkedIn and Twitter @FollowContinuum.

Tracy Wemett

Source: Continuum



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