ADDISON, TX – October 04, 2014 — / — Vembu, a leading provider of affordable Software Provider and Cloud services, is glad to launch Vembu CRM to the industry. Vembu CRM helps to provide effective customer relationship management for smarter business. Vembu CRM provides manageability to the entire organization’s activities through a unique platform. Business Sales, Technical Support, Marketing, and Service Desk teams can be collaboratively controlled with customer engagement that ismuch smarter. Precisely, Vembu CRM provides centralized management for an entire organization.

Also, Vembu CRM integrates sales force automation(SFA), and social media management to provide high-level analysis on how customers are engaging with your business. It is apparent that, successful businesses bank upon CRM for scheduling their tasks.

The Vembu CRM sales force feature is used to track leads as potential sales opportunities. By adopting this flow, custom stages can be added and assigned to individual leads. This features enables exact and detailed reports to be created based on opportunity stages for sales reps, lead sources and/or regions. With this kind of feature, an enterprise can understand and calculate the projected or actual revenues.

Vembu help desk integration manages all the customer email conversations with your support team. Customer emails to your support team will be automatically converted to tickets and all support activities under your existing email accounts are retained. Agent replies to the customer tickets use the same email address, so there isn’t any interference in your support process.

The Vembu CRM social media management feature imports company interaction feeds from all major social networking sites. So you can engage with your customers in real time. All interactions are converted to tickets and are tracked continuously. That way you never miss an interaction. Vembu CRM also provides more features to analyze your businesses much easily. For more Information Visit Vembu’s Website.

About Vembu:
Vembu Technologies is an established leader in providing flexible, reliable and cost-effective managed cloud based IT solutions through cloud storage, online backup, disaster recovery and file sharing. Since 2004, Vembu’s award winning cloud solutions have delivered tangible value to over 4000 partners worldwide who manage, protect and administer over 100 PB of business critical data.

Press Contact
Larissa Simone
Marketing Manager
Vembu Technologies Inc.
Tel.: 844-640-1499

Source: Vembu


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