Intermedia brings next-level backup, continuity, cloud voice, compliance and security to Microsoft Office 365

MOUNTAIN VIEW, Calif., Nov. 17, 2016 — / — Intermedia, a leading cloud business applications provider, announces several new Microsoft® Office 365® solution offerings. Designed to take the end-user experience to the next level, Intermedia enhances Office 365 with integrated backup, continuity, cloud voice, compliance and security services.

Intermedia brings additional value to Office 365
“Our users are top of mind as we launch Office 365 from Intermedia,” said Michael Gold, CEO of Intermedia. “Intermedia’s integrated offerings complement Office 365 with next-level backup, continuity, communications, compliance and security. Further, these solutions include our J.D. Power certified support[1] and Worry-Free migration, as additional value-adds.”

Available integrated services include SecuriSync® file backup and sharing, Email Continuity, Cloud Voice, Email Archiving, Encrypted Email and Outlook® Backup. The value-adds of each complementary integration relative to the Office 365 user experience include:

  • SecuriSync backup – Secure Office 365 file sharing, backup and restoration, with full administrative control
  • Email Continuity – Access Office 365 email even during outages
  • Cloud Voice – Enhance Office 365 with a feature-rich enterprise-grade phone system that includes 24/7 support and a 99.999 percent service level agreement
  • Email Archiving – Get complete Office 365 email preservation with separate infrastructure for greater security
  • Encrypted Email – Protect all outbound Office 365 emails with flexible and customizable policies to help comply with industry regulations
  • Outlook Backup – Backup all Office 365 mailbox data, including emails, calendar and contacts

Helping solution providers, MSPs and VARs make money with Office 365
According to MSP Mentor’s 501 Global Edition Study, 70 percent of Office 365 resellers expressed feeling margin pressure. Eric Martorano, Senior Vice President of Worldwide Sales at Intermedia expands on why: “Partner profitability opportunities are limited by purely selling Office 365 without additional value-added services. By incorporating Intermedia services such as cloud voice, backup and continuity, as well as migration and technical support with Office 365, partners build a foundation that enables them to bring exceptional value to their customers and profitability to their business.”

In addition to helping the channel differentiate from other vendors, selling complementary products alongside Office 365 increases profitability, as indicated by 73 percent of the channel, according to The Buyer Persona Institute.

Intermedia gives partners the marketing resources, support, and additional white-labeled products to help them add value to Office 365 and increase margins, while still owning the customer relationship. Learn more about Intermedia’s Private Label model.

Martorano continued, “Intermedia provides the channel community with a significant advantage when selling Office 365 – the ability to put add-on solutions in their own name. It doesn’t get much better for partners than the ability to deliver Intermedia’s solutions and award-winning support, with their own brand at the center of it all.”

Intermedia is bringing Office 365 to market through its channel community. Available integrated services include SecuriSync, Email Continuity, Cloud Voice, Email Archiving, Encrypted Email and Outlook Backup. Additional services from Intermedia’s one-stop shop of cloud business applications may also be added onto any Office 365 solution offering. For more information, please visit

About Intermedia
Intermedia is a one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates the essential IT applications that companies need, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider – and integrated into one control panel. All Intermedia services offer enterprise-grade security, a 99.999 percent uptime service level agreement and award-winning 24/7 support, as certified by TSIA and J.D. Power.

Intermedia’s over 700 employees serve over 1,000,000 users across more than 75,000 businesses and 6,000 active partners, including VARs, MSPs, key distributors and telecoms. Its award-winning Partner Program lets partners sell under their own brand with control over billing, pricing and other elements of their customer relationships. Intermedia is the world’s largest independent provider of Exchange email in the cloud and one of the leading cloud voice providers. For more information, visit

HostPilot, Office in the Cloud, and SecuriSync, are either registered trademarks or trademarks of, Inc. in the United States and/or other countries. Microsoft, Office 365, and Outlook are either a registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

[1] — J.D. Power 2016 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit or

Melanie Lombardi

Gabe Taylor
LEWIS for Intermedia

Source: Intermedia



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