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6th annual worldwide MSP market analysis provides insight into market prices, differentiators between high and low growth MSPs and key customer challenges
LONDON, UK – Jan 9, 2017 — /BackupReview.info/ – Kaseya®, the leading provider of complete IT management solutions for Managed Service Providers (MSPs) and small to mid-sized businesses (SMBs), today released the results of its 2017 MSP Global Pricing Survey. The sixth annual survey reveals historic MSP market growth, highlights behaviours and strategies that set the highest performing MSPs apart from the pack, and uncovers the leading technologies most beneficial to MSP customers — such as back-up and recovery, security, and network and infrastructure monitoring services.
This year’s survey gathered data from more than 900 MSP respondents, double the number from 2016. With insights from more than 50 countries, Kaseya’s 2017 Global Pricing Survey is the most powerful MSP pricing tool on the market. The report provides unique visibility into both pricing and new service offering trends in the MSP market segment. The results shed a wealth of knowledge into the types of services MSPs currently offer, how these services are priced and how the MSP business has changed over the past year.
For more details and a comprehensive analysis of the findings, the 2017 Kaseya MSP Global Pricing Survey Report is available here: www.kaseya.com/resources/best-practices/2017-msp-pricing-survey-results
Key findings from Kaseya’s 2017 survey include:
“As the leading voice of the MSP industry, Kaseya is looked upon as the trusted source for the most up-to-date data and analysis of the trends, technology and market differentiators that separate high growth MSPs from their lesser-growth peers,” said Miguel Lopez, SVP and GM for MSP Solutions, Kaseya. “The intent of the report is to help all MSPs unlock their potential, and to arm them with the knowledge they need to better succeed. Our annual MSP pricing survey is a critical tool that helps the MSP community keep a pulse on this thriving industry. It answers important questions of ‘how’ and ‘why’ certain MSPs are succeeding, and what others can do to achieve the same level of success.”
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