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Enterprise backup, reporting, monitoring and alerting made easy – with Intelligent Incident Identification into ServiceNow

CAMPBELL, CA – May 04, 2018 — /BackupReview.info/ — APTARE Inc.,the global leader in IT Analytics for Hybrid Cloud environments, announced today that it has received certification of its application by ServiceNow, available now in the ServiceNow Store and will showcase Backup Manager Solution at Knowledge18 in booth E59.

Certification by ServiceNow is only granted to apps available in the Store and signifies that APTARE Backup Manager Solution has successfully completed a set of defined tests focused on Now Platform™ security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design, implementation, and integration of APTARE Backup Manager with ServiceNow.

APTARE Backup Manager provides reporting and analytics across enterprise global data protection environments, independent of the underlying backup technologies. APTARE Backup Manager optimizes the global data protection environment, illuminates both over and under-protected digital assets, and streamlines audits and associated compliance reporting requirements.

The APTARE Backup Manager Solution for ServiceNow allows corporations to significantly reduce the time-to-resolution for complex or voluminous data protection incidents. Users in ServiceNow can see key issue details such as client, policy, error number/message, to quickly identify root-cause and resolve the problem. Backup details and incident numbers and status are automatically synchronized between the APTARE and ServiceNow applications providing the full audit trail required for SLA reporting and compliance.

APTARE Backup Manager dramatically reduces the complexity and cost of compliance reporting as well as an organization’s risk of data loss due to data protection failure, and gives IT Managers the confidence that their corporate data is protected.

APTARE Backup Manager Solution for ServiceNow can dramatically eliminate data protection service outages by proactively identifying root-cause issues and pinpointing areas of potential disruption. With this focused analysis the results can be fed into ServiceNow to seamlessly orchestrate remediation.

“With 35% of the Fortune 100 using APTARE, we are excited to respond to the market need to provide a seamless integration of APTARE Backup Manager into ServiceNow, and are thankful for the initial co-development by ServiceNow to guide our investment”, said Rick Clark, CEO APTARE Inc.

Mike Mayer, ServiceNow’s VP of Solution Consulting for global partnerships said, “It was great partnering with APTARE on the initial prototyping and design of APTARE’s Backup Manager Solution integration. We were excited to prove the ServiceNow platform’s rapid application development capabilities! APTARE’s up-front investment here demonstrates a great focus on the success of our joint customers, and will be further strengthened by certification in the ServiceNow Store”

About APTARE
APTARE is the global leader in IT Analytics for Hybrid Cloud environments. APTARE provides unified backup and storage reporting for heterogeneous IT environments, from on-prem to cloud services. Customers rely on APTARE, the industry’s only independent IT analytics platform to optimize consumption, mitigate risk, streamline compliance reporting, and significantly reduce IT costs. APTARE provides actionable intelligence, through a single-pane-of-glass console for enterprise data wherever it resides. To see the comprehensive view of cloud, storage, data protection, and virtualized systems that APTARE supports, visit http://www.aptare.com/environments

ServiceNow Store
The ServiceNow Store is the exclusive source for Now® Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.

About Knowledge18
At Knowledge18, 18,000 attendees will participate in more than 300 breakout sessions and 120 labs, specialized networking events, and the exhibition hall with 175 sponsors representing solutions for IT, customer service, human resources, and security. With the combination of pre-conference training, a diverse content catalog, conversations with peers and ServiceNow experts, and CreatorCon, the conference presents the best opportunity for ServiceNow customers and partners to learn to create delightful experiences for employees and customers. Come see how to make the world of work, work better for people.

Contact:
Jeff Goodfellow
APTARE Inc.
+1 408.871.9848
jeff.goodfellow@aptare.com
www.aptare.com

Source: APTARE

 

 

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