Continuum Expands Online Training Program to Selling and Business Best Practices to Help Partners Improve Their Sales Process and Increase Sales Opportunities

BOSTON, MA – Feb. 13, 2017 — / — Continuum U, the self-paced, interactive online learning center at Continuum®, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, is now offering the sales training course, “Selling Managed IT Services.” The new course is specifically designed to help Continuum partners to optimize the sales process and unleash their sales potential including helping to gain confidence and motivation to sell managed IT services. It also addresses the demand for engaging with new clients as MSPs look to grow their business.

“Partner success is at the core of everything we do, and Continuum is committed to building resources at no extra cost to our partners that will help them to be successful,” said Dee Zepf, Vice President, Partner Success. “Not only do we want our partners to be successful with our platform, but we want them to be successful in the industry. With the launch of our ‘Selling Managed IT Services’ course, we’re excited to expand Continuum U beyond technical best practices for working with our platform to selling and business best practices.”

The new course consists of three main units: 1) Setting the Foundation, 2) the Power of the Continuum Platform and Partnership and 3) Selling Managed IT Services. Unit 1 discusses the SMB market and how to define the value of managed IT services. Unit 2 reviews what Continuum’s IT management platform, coupled with the power of the Continuum partnership, has to offer. Unit 3 details the three core phases of a managed IT services sale, what to do at the first meeting, how to assess the environment and make recommendations, tips for closing the deal and what to do after the sale.

“The Selling Managed IT Services sales course is a great way to quickly receive a cohesive picture of the offering and the proven sales process,” said Kimberly Manns, Marketing Communications Manager at Project Execution Network. “We’ve put our sales team through this training, and they are already using the strategies and techniques to optimize their sales process.”

Continuum U has issued more than 2,700 specialty certifications in various disciplines, including Administration, Remote Monitoring and Management (RMM), Help Desk and Backup Solutions. All are required to become a Continuum Certified IT Expert. There are nearly 8,400 students participating in Continuum U’s training and more than 1,600 Continuum Certified IT Experts to-date.

Continuum partners are invited to log into Continuum U to get started today.

For more information on Continuum U, visit:


Topics: Sales, ContinuumU

About Continuum
Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. For more information, visit or and follow on LinkedIn and Twitter @FollowContinuum.

Tracy Wemett

Source: Continuum