Upgrade service helps ensure continuous data availability at Hilo Medical Center

DALLAS, TX – May 28, 2014 – MUSE User Conference 2014 — /BackupReview.info/ — BridgeHead Software, a leader in healthcare data management, today announced BridgeHead Enablement Service for MEDITECH VOEMR, a unique methodology that helps hospitals to avoid disruption during a MEDITECH 6.x application upgrade. Through this service, hospitals working with BridgeHead Healthcare Data Management solutions are enabled to work with MEDITECH VOEMR to assist in their upgrade process.

BridgeHead collaborated with MEDITECH as they developed the View-Only EMR (VOEMR) capability, and is unique in being able to provide this enablement service. BridgeHead’s expert services team is available to assist hospitals in their use of BridgeHead’s software to create the read-only database used during MEDITECH upgrades and thereby continue hospital services throughout the process. MEDITECH encourages hospitals to update their systems with each product release in order to prevent variations between its releases.

Hilo Medical Center in Hilo, HI, recently worked with the new BridgeHead Enablement Service for MEDITECH VOEMR to facilitate a MEDITECH software upgrade and anticipates using it on an on-going basis for the two to three VOEMR upgrades it performs every year.  Finding ways to avoid downtime is a priority for Hilo Medical Center, which depends on MEDITECH HCIS to serve 42,000 patients annually in its 24-hour care facility.

“We are interested in the BridgeHead Enablement Service for MEDITECH VOEMR because it helps to ensure continuous availability of information to our clinical practitioners so that the IT department has no impact on patient services,” said Money Atwal, CIO/CFO at Hilo Medical Center. “Overall, the BridgeHead services staff have been very knowledgeable and helpful in this process. We look forward to many more successful upgrades in the future, in coordination with both BridgeHead and MEDITECH.”

“As part of its ongoing commitment to MEDITECH, BridgeHead worked closely with them as they perfected the VOEMR approach and best practice. As a result BridgeHead’s ISB/IDR solution has now been upgraded to work in tandem with the MEDITECH application to facilitate these reduced impact EMR upgrades,” said Tony Cotterill, Chief Product Officer at BridgeHead Software. “BridgeHead has a long experience in working with hospitals to support them in creating copies of the EMR database for data protection. This was a logical extension to that service.”

Interactive Resources
See the VOEMR Knowledge Base, which includes a Customer FAQ document:

Read the customer profile for Hilo Medical Center:

Read the Enablement Service datasheet:

About BridgeHead Software
With 20 years’ experience in data and storage management, BridgeHead Software is trusted by over 1,000 hospitals worldwide. Today, BridgeHead Software helps healthcare facilities overcome challenges stemming from rising data volumes and increasing storage costs while delivering peace of mind around how to store, protect and share clinical and administrative information.

BridgeHead’s Healthcare Data Management (HDM) solutions are designed to work with any hospital’s chosen applications and storage hardware, regardless of vendor, providing greater choice, flexibility and control over the way data is managed, now and in the future.

For more information, visit http://www.bridgeheadsoftware.com or follow on Twitter at @BridgeHeadHDM.

BridgeHead Software Media Contacts
North America
Joan Geoghegan
Cavalier Communications
Office: +1 978-371-3921

Toby Gavin
Mantis PR: +44 845 299 0684
Mobile: + 44 7912 582003

Source: BridgeHead Software