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Integration with ConnectWise Management Platform Enables IT Service Providers to More Effectively Run Their Business and Focus on Better Servicing Their Customers
SUNNYVALE, Calif.– September 02, 2014 – /BackupReview.info/ – Zetta.net announced today it has completed integration of its enterprise-grade cloud backup and disaster recovery (DR) solution with ConnectWise, a leading business management platform for IT service providers, VARs, ISVs, and MSPs. IT service providers now have a complete view of their Zetta.net customers’ data usage, alerts, billing and other activities from within the ConnectWise platform, streamlining their management and administrative tasks. As a result, IT service providers can more efficiently run their business and focus on better servicing their customers.
Tweet this: @zettanet integrates its #cloudbackup and #disasterrecovery solution with @connectwise
More than half of the world’s top managed services providers (MSPs) leverage the ConnectWise platform to increase profitability, efficiency and control. Zetta.net’s integration with ConnectWise builds on its effort to simplify backup administrative processes by delivering a unified backup management and automated billing platform to MSPs.
Zetta.net partners can streamline and automate their business processes with ConnectWise to:
• Proactively manage backup and restore status of their clients’ backup environments
• Quickly extract alerts and automatically open a service ticket
• Link customer account usage and create automated billing
Zetta.net provides file, database and server image backups for both physical and virtual environment without the need of an appliance. With built-in WAN acceleration, the solution delivers faster backup and recovery speeds with data transfer rates of up to 5TB in 24 hours. Its appliance-free approach is an advantage for MSPs because it eliminates extra resources and cost associated with deploying and maintaining hardware at each customer site. As a result, customers are up and running in minutes and backup and recovery can be managed from anywhere.
“With Zetta.net’s cloud backup and DR solution, we know our clients’ data is available anytime, anywhere,” said Peter Cronin at Biff Duncan Associates, Inc. “Zetta’s integration with ConnectWise will give us a more integrated picture of our clients’ backup and recovery status and automate common tasks so we can focus on better servicing our clients.”
“We’re excited Zetta.net’s MSP strategy includes integration to ConnectWise,” said Jeannine Edwards, Director, ConnectWise Platform at ConnectWise. “Their SaaS-based approach to protecting mutual partners’ backup and recovery needs will make for a great addition to the ConnectWise Platform community.”
“We continue to drive simplicity and efficiency into our solution to help MSPs build a more profitable backup service,” said Art Ledbetter, Director of Channels at Zetta.net. “The integration with ConnectWise enables MSPs to eliminate manual business processes and enhance visibility into their clients’ backup activities to effectively manage their business.”
With the ConnectWise integration, Zetta.net continues to help MSPs simplify management of their backup service and more effectively grow their business. As a result, Zetta.net experienced unprecedented partner growth with:
• 357% new partners in the first half of 2014
• 871% new customers from partners in 2013
• 97% client retention
Tags: cloud backup, disaster recovery, offsite backup, online backup, hybrid cloud backup, remote backup, server backup, data protection, MSP backup
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