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JOHANNESBURG, SA – 25 May 2015 – /BackupReview.info/ – Attix5 has implemented its server backup solution at hygiene service provider Bidvest Steiner to automate its backups and give it an affordable and scalable off-site solution to meet growing organisational requirements.
About the client
He says the fact that the replacement cost would be significant and management of it was already cumbersome, the company opted to investigate a new backup system.
IS, its hosting provider, recommended the company approach Attix5. Given that it was familiar with the business and its technology, Bidvest Steiner reached out to Attix5.
“We looked at Attix5 and their server backup solution met all our backup retention and offsite requirements. In addition, the solution promised a smooth integration and meant that we could keep the existing internal backup processes the same to minimise the impact of the upgrade,” adds Thuynsma.
“Our technical team could provide the client with a full range of support and services to address any questions they had during the implementation. With the solution being user-friendly to manage both backups and restores, the users at Bidvest Steiner could easily migrate to the new environment with minimal disruption to daily operations,” says Heidi Weyers, general manager of sales at Attix5.
“The new system is so easy to use and it simplifies what was previously a complicated and arduous process. In addition, the reporting provided by the Attix5 solution means we always know what the status is on the process. It provides very good filtering of the various file types so we can really customise exactly what needs to be backed up and when,” says Thuynsma.
He says Attix5 also conducts pro-active monitoring to ensure all its backups run as expected in the event of an error on the user side. This means the organisation can focus on its strategy while Attix5 takes care of any backup and restore issues.
Weyers says such has been the success of the installation that Bidvest Steiner is in the process of implementing a desktop-based solution which tests user backups.
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