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Planned data migrations and operating system upgrades pose unique data loss threats
MINNEAPOLIS, MN – March 16, 2016 — /BackupReview.info/ — Kroll Ontrack found that one-third (32 percent) of organizations have lost data while migrating between devices or upgrading operating systems, according to a global survey1 of nearly 600 IT administrators. Kroll Ontrack also found that while over half (57 percent) of respondents had a backup solution in place, three quarters (75 percent) were not able to restore all of their lost data, with more than one-in-five (23 percent) unable to recover any data at all.
The results of this year’s survey are consistent with research from the past three years, where over half of consumers and businesses reported data loss even when a backup system was in place. When asked specifically about data loss experienced while migrating or upgrading operating systems, respondents with a backup in place cited that the backup was not current (17 percent) or was not operating correctly (15 percent) at the time of data loss, the device was not included in the backup (14 percent), or the backup media itself was corrupted (11 percent).
“Upgrades and data migration are part of the day-to-day IT workload, so it is distressing to see that so many organizations are experiencing often preventable data loss because their backup protocols fail,” said Todd Johnson, vice president, data and storage technologies, Kroll Ontrack. “What we found is that upgrades and migration processes are equally risky whether undertaken for mobile devices, laptops, PCs or servers – and whether they involve hardware or the operating system. Certainly organizations need to ensure that they have a rigorous backup strategy in place and consistently test and validate its effectiveness, but our research shows that these practices are all the more critical before a migration.”
Operating systems or hardware: what’s riskiest?
The findings indicate data loss to be less of a problem for mobile users, but still affected more than one-third (34 percent) of respondents. Despite the automated update processes available when upgrading mobile devices, 53 percent of respondents said they lost data when migrating to a new mobile device.
A global view of the risks that lie ahead
For more information on data recovery software and services from Kroll Ontrack, please visit: https://www.krollontrack.com/
¹ February 2016 survey of 572 Kroll Ontrack data recovery customers across North America, Europe and Asia Pacific
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Source: Kroll Ontrack
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